Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the cloth
and try to clean it again.
Note:
Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen. Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and focus on what
is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure of
your request or when there are multiple
possible responses to your request.When using voice commands, words and
icons may appear in the status bar indicating
the status of the voice command session.
See Using Voice Recognition (page 394).
Accessing and Adjusting Modes
Through Your Vehicle Information
Display
(If Equipped)
Depending on your vehicle and selected
options you may be able to control some of
the SYNC 3 features on your information
display. The features are visible in the right
hand display (A).
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Information
Option
Information for current audio playing.
Audio
Select source.
View current road and speed limit (if information is available).
Navigation
View current route, next turn, time to your destination (depending on cluster level), di\
stance to destination (depending on
cluster level), and ability to cancel route.
If you do not have an active navigation route programed, the compass is \
shown.
If you are not on a call, a call can be made by selecting: *
Phone
Missed calls
Outgoing calls
Incoming calls
All calls
Quick dial
If you are on a call, the call information is displayed on the informati\
on display.
If you are receiving a call, you can accept it by selecting OK on the ri\
ght-hand steering wheel controls.
* Depending on your vehicle options, all of these choices may not displa\
y.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll through
the available modes. The selection menu expands and different
options appear.
•
Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode. •
Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
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Note:
If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle is
traveling, not true direction (for example, if
the vehicle is traveling west, the middle of
the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and hold
to end a voice session. SEEK NEXT:
•
While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call or
switch between calls.
PHONE REJECT: Press to end a call or reject
an incoming call.
Note: On some models, SEEK NEXT may be
combined with
PHONE REJECT and SEEK
PREVIOUS may be combined with PHONE
ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 84). Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
•
Power:
Switch the audio system on and
off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio system.
• SOURCE
or MEDIA: Press repeatedly to
advance through available media modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press and
release to select an AM, FM or SIRIUS
memory preset.
See Audio System
(page 370).
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To make sure that 911 Assist works correctly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible cell
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the triggers
for 911 Assist). If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone; SYNC will then attempt to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of the
fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
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USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio and
climate controls. By using voice commands,
you can keep your hands on the wheel and
your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice button
on the steering wheel and wait for
the prompt. ___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context and
the description of the command tell you what
to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of commands availabl\
e for the feature. For
example, you could say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
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Driver temperature: Touch up or down to adjust the temperature.
A
Heated steering wheel:
Touch the heated steering wheel icon to switch the heated steering wheel \
on and off (if equipped).
B
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Action and Description
Menu Item
Item
You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down menu at the top of\
the screen. You can choose: Missed
Outgoing
Incoming
All
All of your contacts from your phone display in alphabetical order.
Contacts
B
Selecting this button allows you to choose a
specific letter to view.
A-Z Jump
Displays the name of your phone and takes you to the phone settings options.
Phone Settings
C
From this menu, you can pair subsequent devices, set ring tones and aler\
ts. See Settings (page 443).
Displays all recent text messages.
Text Messages
D
Use this keypad to dial in a phone number.
Phone Keypad
E
Use the backspace button to delete numbers.
Press this button to begin a call.
Call
Touch this button to send all calls directly to your voicemail. New text \
message notifications are not
displayed on the screen and all ringtones and alerts are set to silent.
Do Not Disturb
F
Users with phones having voice services may
see a button to access the feature. For
example, iPhone users see a Siri button. A
press and hold of the voice button on the
steering wheel also accesses this feature. Note:
Certain features are speed-dependent
and not available when your vehicle is
moving.
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To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select: Action and Description
Menu Item Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 443).
You can select any of the following during
an active phone call:
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