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In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening to astation broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radio broad-caster.Echo, stutter, skip or repeat in audio.Increase or decrease in audiovolume.
No action required. The reception issue may clearup as you continue to drive.The radio is shifting between analog and digitalaudio.Sound fading or blending in and out.
No action required. This is normal behavior. Waituntil the audio is available.The digital multicast is not available until the HDRadio broadcast is decoded. Once decoded, theaudio is available.
There is an audio mute delay whenselecting HD2 or HD3, multicastpreset or Direct Tune.
No action required. The station is not available inyour current location.The previously stored multicast preset or directtune is not available in your current reception area.Cannot access HD2 or HD3 multicastchannel when recalling a preset orfrom a direct tune.
Fill out the station issue form. *Data service issue by the radio broadcaster.Text information does not matchcurrently playing audio.
Fill out the station issue form. *Data service issue by the radio broadcaster.There is no text information shownfor currently selected frequency.
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HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford Motor Companyand iBiquity Digital Corp. are not responsiblefor the content sent using HD Radiotechnology. Content may be changed, addedor deleted at any time at the station owner'sdiscretion.
* You can find the form here:
Website
http://www.ibiquity.com/automotive/report_radio_station_experiences
CD (If equipped)
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate the track is set to repeat.RepeatFor MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small numberone displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
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Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through three modes: repeat off (button nothighlighted), repeat all (button highlighted) and repeat track (button highlighted with a small numberone).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about the currentlyplaying track, press the cover art or Infobutton.
For some devices, SYNC 3 is able to provide30-second skip buttons when you listen toaudio books or podcasts. These buttonsallow you to skip forward or backward withina track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
FunctionButton
If available, displays the list of tracks in the Now Playing playlist.Browse
This option, which is available under browse, allows you to play alltracks or to filter the available media into one of the below categories.New Search
Play All
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FunctionButton
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific letter to view within thecategory you are browsing.A-Z Jump
If available, this allows you to browse the folders and files on yourUSB device.Explore Device
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USB Ports
The USB ports are in the center console orbehind a small access door in the instrumentpanel.
This feature allows you to plug in USB mediadevices, memory sticks, flash drives or thumbdrives, and charge devices if they supportthis feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certain audioapps such as iHeartRadio through a USB orbluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 477).
Supported Media Players, Formats andMetadata Information
The system is capable of hosting nearly anydigital media player, including iPod, iPhone,and most USB drives.
Supported audio formats include MP3, WMA,WAV, AAC, and FLAC.
Supported audio file extensions include MP3,WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in the mediafiles, provide information about the file.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreento access your climate control features.Depending on your vehicle line and optionpackage, your climate screen may lookdifferent from one of the screens shownbelow. Your screen may not contain all ofthe features shown.
Note:You can switch temperature unitsbetween Fahrenheit and Celsius. SeeSettings (page 480).
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Mute: Press to mute the audionavigation guidance. Press thebutton again to un-mute theguidance.
Points of Interest (POI) groupingicon: You can choose up to threePOI icons to display on the map. Ifthe chosen POIs are located closetogether or are at the same location a box isused to display a single category icon
instead of repeating the same icon, in orderto reduce clutter. When you select the boxon the map, a pop-up appears indicating howmany POIs are in this location. Select the popup to see a list of the available POIs. You canscroll through and select POIs from this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
If you have subscribed to SiriusXM Trafficand Travel Link (where available), traffic flowwill be indicated on the map by green (clear),yellow (slowing), and red (stopped) roadhighlights. Traffic flow is indicated where theinformation is available and varies across theUS.
You can choose to display traffic icons onthe map representing twelve different typesof incidents. See Settings (page 480).
You can set a destination by hovering abovea location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
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Sound Settings
Adjusts the amount the audio system volume increases with speed, or turns the feature off.Speed Compensated Vol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media devicesuch as a Bluetooth Stereo or USB device isthe active audio source. Pressing the buttonallows you to access the following optionsfor active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed of podcasts. When a podcast is playing, youcan choose:Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed of audiobooks. When an audiobook is playing,you can choose:Audiobook Speed
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Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert (Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new message.Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for the duration of the phone call even whenthe phone call is in privacy.Mute Audio in Privacy
When enabled, an alert displays that your phone is roaming when you attempt to place a call.Roaming Warning
When enabled, a message displays when the battery on your phone is running low.Low Battery Notification
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