Replace the rear axle lubricant anytime yousubmerge the rear axle in water. Water maycontaminate the rear axle lubricant, which isnot a normal maintenance inspection itemunless there is a possibility of a leak or otheraxle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
WARNING: If your vehicle has asteering wheel lock make sure the ignitionis in the accessory or on position when beingtowed.
If your vehicle becomes inoperable (withoutaccess to wheel dollies, car-hauling trailer,or flatbed transport vehicle), it can beflat-towed (all wheels on the ground,regardless of the powertrain andtransmission configuration) under thefollowing conditions:
•Your vehicle is facing forward for towingin a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission. SeeTransmission (page 194).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80kilometers).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 146).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. We designedthese guidelines to prevent damage to yourtransmission.
Front-wheel Drive Vehicles
Front-wheel drive vehicles CANNOT beflat-towed (all wheels on the ground) asvehicle or transmission damage may occur.It is recommended to tow your vehicle withthe front wheels off the ground by using atow dolly. If you are using a tow dolly, followthe instructions specified by the equipmentprovider.
All-wheel Drive Vehicles
All-wheel drive vehicles CANNOT beflat-towed (all wheels on the ground) asvehicle or transmission damage may occur.It is recommended to tow your vehicle withall four (4) wheels off the ground such aswhen using a car-hauling trailer. Otherwise,you cannot recreational tow your vehicle.
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Towing
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km) (whichever occurs first)powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
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Roadside Emergencies
TRANSPORTING THE VEHICLEIf you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. LincolnMotor Company does not approve a slingbelttowing procedure. If you tow your vehicleincorrectly, or by any other means, vehicledamage may occur.
Lincoln Motor Company produces a towingmanual for all authorized tow truck operators.Have your tow truck operator refer to thismanual for proper hook-up and towingprocedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise the frontwheels off the ground. When towing in thismanner, the rear wheels can remain on theground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
Towing an all-wheel drive vehicle requiresthat all wheels be off the ground, such asusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission, all-wheel drive system andvehicle.
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Roadside EmergenciesE143886
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with a camperbody.
•Driving vehicles with a load on the cargorack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assembly andseek service as soon as possible.
Tire Change Procedure (If Equipped)
WARNING: The jack supplied with thisvehicle is only intended for changing wheels.Do not use the vehicle jack other than whenyou are changing a wheel in an emergency.
WARNING: The jack should be usedon level firm ground wherever possible.
WARNING: Check that the vehicle jackis not damaged or deformed and the threadis lubricated and clean.
WARNING: Never place anythingbetween the vehicle jack and the ground.
WARNING: Never place anythingbetween the vehicle jack and your vehicle.
WARNING: Use only the specifiedjacking points. If you use other positions, youmay damage the body, steering, suspension,engine, braking system or the fuel lines.
WARNING: To help prevent yourvehicle from moving when changing a wheel,shift the transmission into park (P), set theparking brake and use an appropriate blockor wheel chock to secure the wheeldiagonally opposite to the wheel beingchanged. For example, when changing thefront left wheel, place an appropriate blockor wheel chock on the right rear wheel.
WARNING: When one of the frontwheels is off the ground, the transmissionalone will not prevent the vehicle frommoving or slipping off the jack, even if thetransmission is in park (P).
WARNING: Do not get under a vehiclethat is only supported by a vehicle jack.
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Wheels and Tires
10. Position the jack so that the vehicledownward flange rests in the jacksaddle. Use the lug wrench and turnthe jack nut clockwise. When the flattire is off the ground, remove the lugnuts with the lug wrench.
11.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward. Reinstall the lug nuts until thewheel is snug against the hub. Do notfully tighten the lug nuts until the wheelhas been lowered.
12. Lower the wheel by turning the jackhandle counterclockwise.
13. Remove the jack and fully tighten thelug nuts in the order shown. SeeTechnical Specifications (page 370).
14.Fold up the wrench and re-attach to thejack. Re-attach the strap on the jack.Re-position the jack and wrenchassembly into the original vehicleposition and secure with the plasticwing nut. Securely fasten the jackbefore you drive.
15. Unblock the wheel and pick up thewarning triangle.
Stowing the flat tire
You cannot store the full-sized road wheelin the temporary spare tire well.
1. Find the flat tire retainer strap tuckedinside the jack channel. Lower thecarpeted load floor.
2.Stow the flat tire in the cargo area on theload floor with the wheel facing up.Secure the flat tire with the retainer strapby following the next steps.
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Wheels and TiresE201100 12
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E75442 E273683
PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITHLINCOLN PROTECT EXTENDED SERVICEPLAN.
Lincoln Protect Extended Service Plans(U.S. Only)
Lincoln Protect means peace of mind. It’s theextended service plan backed by the LincolnMotor Company, and provides moreprotection beyond the New Vehicle LimitedWarranty coverage. When you visit yourLincoln Dealer, insist on genuine LincolnProtect extended service plans!
Lincoln Protect Extended Service Plan CanQuickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Lincoln Protectextended service plan. With Lincoln Protectyou minimize your risk for unexpected repairbills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our most comprehensivecoverage. With over 1,000 coveredcomponents, this plan is so complete it’sprobably easier to list what’s not covered.
2.ExtraCARE - Covers 113 components, andincludes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Lincoln Protect extended service plans arehonored by all authorized Lincoln dealers inthe U.S., Canada and Mexico.
That means you get:
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Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use for theday.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jumpstarts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage and other transportation.
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Lincoln Protect
There are several Lincoln Protect extendedservice plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Lincoln Protectextended service plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln Motor Company dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect extended service plancoverage.
This information is subject to change. Formore information, visit your local Lincoln ofCanada dealer or www.Lincoln.ca to find theLincoln Protect extended service plan thatis right for you.
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Lincoln Protect