4. Hold the fuel pump nozzle in position Bwhen refueling. Holding the fuel pumpnozzle in position A can affect the flowof fuel and shut off the fuel pump nozzlebefore the fuel tank is full.
5.Operate the fuel pump nozzle within thearea shown.
6. When you finish refueling slightly raisethe fuel pump nozzle and slowly removeit.
7. Fully close the fuel filler door.
Do not attempt to start the engine if you havefilled the fuel tank with incorrect fuel.Incorrect fuel use could cause damage notcovered by the vehicle Warranty. Have yourvehicle immediately checked.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully close,a message could appear in the informationdisplay.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1.Stop your vehicle as soon as it is safe todo so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for anydebris that may be restricting itsmovement.
6. Remove any debris from the fuel tankfiller valve.
7.Fully insert a fuel pump nozzle or the fuelfiller funnel provided with your vehicleinto the fuel filler pipe. See Fuel FillerFunnel Location (page 184). This actionshould dislodge any debris that may bepreventing the fuel tank filler valve fromfully closing.
8.Remove the fuel pump nozzle or fuel fillerfunnel from the fuel filler pipe.
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A
B E206912
AB E119081
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II may nothave symptoms that are apparent, continueddriving with the service engine soon indicatoron can result in increased emissions, lowerfuel economy, reduced engine andtransmission smoothness and lead to morecostly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programs toinspect the emission control equipment onyour vehicle. Failure to pass this inspectioncould prevent you from getting a vehicleregistration.
If the service engine soon indicatoris on or the bulb does not work,your vehicle may need service.See On-Board Diagnostics.
Your vehicle may not pass the I/M test if theservice engine soon indicator is on or notworking properly (bulb is burned out), or ifthe OBD-II system has determined that someof the emission control systems have notbeen properly checked. In this case, thevehicle is not ready for I/M testing.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that the vehicleis not ready for I/M testing. To determine ifthe vehicle is ready for I/M testing, turn theignition key to the on position for 15 secondswithout cranking the engine. If the serviceengine soon indicator blinks eight times, itmeans that the vehicle is not ready for I/Mtesting; if the service engine soon indicatorstays on solid, it means that your vehicle isready for I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing, youcan perform the following driving cycleconsisting of mixed city and highway driving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at least eighthours with the ignition off. Then, start thevehicle and complete the above drivingcycle. The vehicle must warm up to itsnormal operating temperature. Oncestarted, do not turn off the vehicle untilthe above driving cycle is complete.
If the vehicle is still not ready for I/M testing,you need to repeat the above driving cycle.
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Engine Emission Control
Park (P)
With the transmission in park (P), your vehiclelocks the transmission and prevents thewheels from turning. Always come to acomplete stop before putting your vehicleinto and out of park (P). An audible chimesounds once you select park (P).
When the ignition is turned off, the vehiclewill automatically shift into park (P). If theignition is turned off while the vehicle ismoving, it will first shift into neutral (N) untila slow enough speed is reached. The vehiclewill then shift into park (P) automatically.
Automatic Return to Park
Note:This feature will not operate when yourvehicle is in Stay in Neutral mode or neutraltow.
Your vehicle has a safety feature that willautomatically shift your vehicle into park (P)when any of the following conditions occur:
•You turn the ignition off
•You open the driver's door with yoursafety belt unlatched
•Your safety belt is unlatched while thedriver's door is open
If you turn your vehicle off while moving, yourvehicle will first shift into neutral (N) until itslows down enough to shift into park (P)automatically.
Note:If you have waited an extended periodof time (2-15 minutes) before starting yourvehicle, unlatching your safety belt will causethis feature to activate, even with the driver'sdoor closed.
Note:This feature may not work properly ifthe door ajar switch is malfunctioning. If yourdoor ajar indicator does not illuminate whenyou open the driver’s door or the indicatorilluminates with the driver’s door closed, seeyour authorized dealer.
Reverse (R)
With the transmission in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the transmission in neutral (N), you canstart your vehicle and it is free to roll. Holdthe brake pedal down while in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral (N) when you exit the vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1. Press the neutral (N) button on yourshifter assembly.
2. A message will appear in yourinformation display screen prompting youto press the neutral (N) button again toenter Stay in Neutral mode.
3. Press the neutral (N) button again toenter Stay in Neutral mode.
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Transmission
USING ALL-WHEEL DRIVE
All-Wheel Drive (AWD) uses all four wheelsto power the vehicle. This increases traction,enabling you to drive over terrain and roadconditions that a conventional two-wheeldrive vehicle cannot. The AWD system isactive all the time and requires no input fromthe operator.
Note:Your vehicle may be equipped withDynamic Torque Vectoring. This feature usesall four wheels to power the vehicle andindependently controls the torque to eachrear wheel. In addition, the system has theability to over speed the outside rear wheelin a turn. This increases traction andhandling performance, allowing the vehicleto travel through road conditions and havepath following capability superior toconventional two-wheel drive and AWDvehicles. The Dynamic Torque Vectoringsystem is active all the time and requires noinput from the operator.
Note:Your AWD vehicle is not intended foroff-road use. The AWD feature gives yourvehicle some limited off-road capabilities inwhich driving surfaces are relatively level,obstruction-free and otherwise similar tonormal on-road driving conditions. Operatingyour vehicle under other than thoseconditions could subject the vehicle toexcessive stress which might result indamage which is not covered under yourwarranty.
Note:When an AWD system fault is present,the warning AWD Malfunction ServiceRequired displays in the information display.The AWD system is not functioning correctlyand defaulted to front-wheel drive. Whenthis warning displays, have your vehicleserviced at an authorized dealer.
Note: The AWD OFF message may alsoappear in the information display if the AWDsystem overheats and defaults to front-wheeldrive. This may occur if the vehicle isoperated in extreme conditions withexcessive wheel slip, such as deep sand. To resume normal AWD function as soon aspossible, stop the vehicle in a safe locationand stop the engine for at least 10 minutes. After the engine has been restarted and theAWD system has adequately cooled, theAWD OFF message will turn off and normalAWD function returns. If the engine is notstopped, the AWD OFF message turns offwhen the system cools and normal AWDfunction returns.
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All-Wheel Drive (If Equipped)
acceleration or braking which could resultin an increased risk of loss of vehiclecontrol, vehicle rollover and/or personalinjury. Use all available road surface toreturn the vehicle to a safe direction oftravel.
•In the event of an emergency stop, avoidskidding the tires and do not attempt anysharp steering wheel movements.
•If the vehicle goes from one type ofsurface to another (that is, from concreteto gravel) there will be a change in theway the vehicle responds to a maneuver(steering, acceleration or braking). Again,avoid these abrupt inputs.
Sand
Most of the time traction control improvestire traction by managing wheel slip throughBrake, Engine, and AWD calibrations.However, during low speed driving, disablingtraction control in deep sand can help keepthe wheels moving to maintain vehiclemomentum.
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Avoid reducing the tire pressures but shiftto a lower gear and drive steadily throughthe terrain. Apply the accelerator slowly andavoid spinning the wheels.
Do not drive your vehicle in deep sand foran extended period of time. This could causethe AWD system to overheat and default tofront-wheel drive. If this occurs, an AWD OFFmessage displays in the information display.To resume normal AWD function as soon aspossible, stop the vehicle in a safe locationand stop the engine for at least 10 minutes.After the engine has been restarted and theAWD system has adequately cooled, theAWD OFF message turns off and normalAWD function returns. In the event theengine is not stopped, the AWD OFFmessage turns off when the system coolsand normal AWD function returns.
When driving at slow speeds in deep sandunder high outside temperatures, use L (Low)gear when possible. L (Low) gear operationwill maximize the engine and transmissioncooling capability.
Under severe operating conditions, the A/Cmay cycle on and off to protect overheatingof the engine.
Avoid excessive speed because vehiclemomentum can work against you and causethe vehicle to become stuck to the point thatassistance may be required from anothervehicle. Remember, you may be able to backout the way you came if you proceed withcaution.
Mud and Water
If you must drive through high water, driveslowly. Traction or brake capability may belimited.
When driving through water, determine thedepth; avoid water higher than the bottomof the wheel rims (for cars) or the bottom ofthe hubs (for trucks) (if possible) and proceedslowly. If the ignition system gets wet, thevehicle may stall.
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Once through water, always try the brakes.Wet brakes do not stop the vehicle aseffectively as dry brakes. Drying can beimproved by moving your vehicle slowlywhile applying light pressure on the brakepedal.
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even AWD vehicles can lose tractionin slick mud. As when you are driving oversand, apply the accelerator slowly and avoidspinning your wheels. If the vehicle doesslide, steer in the direction of the slide untilyou regain control of the vehicle.
After driving through mud, clean off residuestuck to rotating driveshafts and tires. Excessmud stuck on tires and rotating driveshaftscauses an imbalance that could damagedrive components.
Note:Driving through deep water maydamage the transmission.
If the front or rear axle is submerged in water,have the power transfer unit (PTU) or rearaxle serviced by an authorized dealer.
Driving on Hilly or Sloping Terrain
Note:Avoid driving crosswise or turning onsteep slopes or hills. A danger lies in losingtraction, slipping sideways and possiblyrolling over. Whenever driving on a hill,determine beforehand the route you will use.Do not drive over the crest of a hill withoutseeing what conditions are on the other side.Do not drive in reverse over a hill withoutthe aid of an observer.
Although natural obstacles may make itnecessary to travel diagonally up or down ahill or steep incline, you should always try todrive straight up or straight down.
When climbing a steep slope or hill, start ina lower gear rather than downshifting to alower gear from a higher gear once theascent has started. This reduces strain onthe engine and the possibility of stalling.
If you do stall out, do not try to turnaroundbecause you might roll over. It is better toback down to a safe location.
Apply just enough power to the wheels toclimb the hill. Too much power will cause thetires to slip, spin or lose traction, resulting inloss of vehicle control.
Descend a hill in the same gear you woulduse to climb up the hill to avoid excessivebrake application and brake overheating. Donot descend in neutral; instead, disengageoverdrive or manually shift to a lower gear.When descending a steep hill, avoid suddenhard braking as you could lose control. Thefront wheels have to be turning in order tosteer the vehicle.
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Your vehicle has anti-lock brakes, thereforeapply the brakes steadily. Do not “pump” thebrakes.
Driving on Snow and Ice
WARNING: If you are driving in slipperyconditions that require tire chains or cables,then it is critical that you drive cautiously.Keep speeds down, allow for longer stoppingdistances and avoid aggressive steering toreduce the chances of a loss of vehiclecontrol which can lead to serious injury ordeath. If the rear end of your vehicle slideswhile cornering, steer in the direction of theslide until you regain control of your vehicle.
Note:Your vehicle may have originalequipment tires designed to optimize theperformance of your vehicle in dry or wetsummer road conditions. If your vehicle isequipped with such tires, we recommendusing a dedicated set (all 4 tires) of wintertires in snow and ice conditions. Do not mixwinter tires and performance tires betweenaxles or degraded traction and handlingcharacteristics could result.
Note:Excessive tire slippage can causedriveline damage.
AWD vehicles have advantages overtwo-wheel drive (2WD) vehicles in snow andice but can skid like any other vehicle.
Should you start to slide while driving onsnowy or icy roads, turn the steering wheelin the direction of the slide until you regaincontrol.
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All-Wheel Drive (If Equipped)
Direction of travel.A
Steering wheel rotation.B
Avoid sudden applications of power andquick changes of direction on snow and ice.Apply the accelerator slowly and steadilywhen starting from a full stop.
Avoid sudden braking as well. Although anAWD vehicle may accelerate better than atwo-wheel drive vehicle in snow and ice, itwon’t stop any faster, because as in othervehicles, braking occurs at all four wheels.Do not become overconfident as to roadconditions.
Make sure you allow sufficient distancebetween you and other vehicles for stopping.Drive slower than usual and consider usingone of the lower gears. In emergencystopping situations, apply the brake steadily.Since your vehicle is equipped with a fourwheel (ABS), do not “pump” the brakes. SeeHints on Driving With Anti-Lock Brakes(page 210).
Maintenance and Modifications
The suspension and steering systems onyour vehicle have been designed and testedto provide predictable performance whetherloaded or empty and durable load carryingcapability. For this reason, Ford MotorCompany strongly recommends that you donot make modifications such as adding orremoving parts (such as lowering kits orstabilizer bars) or by using replacement partsnot equivalent to the original factoryequipment.
Any modifications to a vehicle that raise thecenter of gravity can make it more likely thevehicle will rollover as a result of a loss ofcontrol. Ford Motor Company recommendsthat caution be used with any vehicleequipped with a high load or device (suchas ladder or luggage racks).
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A
B