ActionMessage
There is a problem with your vehicle’s starting system. See an authorized dealer for service.Starting System Fault
During spare key programming, an intelligent access key is programmed to the system.Key Program Successful
During spare key programming, the maximum number of keys have been programmed.Max Number of Keys Learned
Displayed during spare key programming, when an intelligent access key has failed to beprogrammed.Key Program Failure
Displayed during spare key programming when not enough keys have been programmed.Not Enough Keys Learned
Displays when the key battery is low. Change the battery as soon as possible.Key Battery Low Replace Soon
Displays when the vehicle is switched off.Vehicle Switched Off
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Information Displays
GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: Do not start the engine ina closed garage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the engine.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start the engine, avoid pressingthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting the engine.
KEYLESS STARTING
Note:The system may not function if theintelligent access key is close to metalobjects or electronic devices, for examplekeys or a cell phone.
Note:A valid intelligent access key must belocated inside your vehicle to switch theignition on and start your vehicle.
Ignition Modes
The keyless starting system has threemodes:
Off: Turns the ignition off.
•Without applying the brake pedal, pressand release the button once when theignition is in the on mode, or when yourvehicle is running but is not moving.
On: All electrical circuits are operational andthe warning lamps and indicators illuminate.
•Without applying the brake pedal, pressand release the button once.
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Starting and Stopping the EngineE144447
Start: Starts your vehicle. The engine maynot start when your vehicle starts.
•Press the brake pedal, and then pressthe button for any length of time. Anindicator light on the button illuminateswhen the ignition is on and when yourvehicle starts.
STARTING A GASOLINE ENGINE
When you start the engine, the idle speedincreases. This helps to warm up the engine.
If the engine idle speed does not slow downby itself, have your vehicle checked as soonas possible.
Note:You can only attempt to start theengine for a limited amount of time beforethe starting system temporarily disables. Ifyou exceed the starting time limit, a messagemay appear and you cannot attempt to startthe engine for at least 15 minutes.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Make sure the transmission is in park (P).
Starting Your Vehicle
Note:Do not touch the accelerator pedal.
1. Press the brake pedal.
2. Press the push button ignition switch.
Failure to Start
The system does not function if:
•The passive key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do thefollowing:
1. Remove the key blade from thetransmitter.
2. Open the floor console storagecompartment lid.
3. Insert the passive key into the backupslot.
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Starting and Stopping the EngineE222430
2
3
4. Press the push button ignition switch.
If the engine does not start after threeattempts, wait ten seconds and follow theflooded engine procedure.
1. Apply the parking brake.
2. Press the brake pedal.
3. Shift into park (P).
4. Fully press the accelerator pedal.
5. Briefly press the push button ignitionswitch.
Fast Restart
The fast restart feature allows you to restartyour vehicle within 20 seconds of switchingit off, even if it does not detect a validpassive key.
Within 20 seconds of switching the engineoff, press the brake pedal and press the pushbutton ignition switch. After 20 seconds, youcan no longer start your vehicle if it does notdetect a valid passive key.
Once your vehicle starts, it remains runninguntil you press the push button ignitionswitch, even if your vehicle does not detecta valid passive key. If you open and close adoor while your vehicle is running, thesystem searches for a valid passive key. After 20 seconds, you can no longer startyour vehicle if it does not detect a validpassive key.
Automatic Engine Shutdown
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle if ithas been idling for an extended period. Theignition also turns off to save battery power. Before your vehicle shuts down, a messageappears in the information display showinga timer counting down. If you do notintervene within 30 seconds, your vehicleshuts down. Another message appears inthe information display to inform you thatyour vehicle has shut down to save fuel.
Start your vehicle as normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. The systemdefaults to normal mode when you start yourvehicle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, for examplepressing the brake or accelerator pedal.
•Disabling the shutdown using theinformation display. See InformationDisplays (page 115).
•Pressing the OK or RESET button duringthe 30-second countdown.
Stopping the Engine When YourVehicle is Stationary
Note:The ignition, all electrical circuits andall warning lamps and indicators will beturned off.
Note:If the engine is idling for 30 minutes,the ignition and engine automatically shutsdown.
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Starting and Stopping the Engine
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II may nothave symptoms that are apparent, continueddriving with the service engine soon indicatoron can result in increased emissions, lowerfuel economy, reduced engine andtransmission smoothness and lead to morecostly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programs toinspect the emission control equipment onyour vehicle. Failure to pass this inspectioncould prevent you from getting a vehicleregistration.
If the service engine soon indicatoris on or the bulb does not work,your vehicle may need service.See On-Board Diagnostics.
Your vehicle may not pass the I/M test if theservice engine soon indicator is on or notworking properly (bulb is burned out), or ifthe OBD-II system has determined that someof the emission control systems have notbeen properly checked. In this case, thevehicle is not ready for I/M testing.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that the vehicleis not ready for I/M testing. To determine ifthe vehicle is ready for I/M testing, turn theignition key to the on position for 15 secondswithout cranking the engine. If the serviceengine soon indicator blinks eight times, itmeans that the vehicle is not ready for I/Mtesting; if the service engine soon indicatorstays on solid, it means that your vehicle isready for I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing, youcan perform the following driving cycleconsisting of mixed city and highway driving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at least eighthours with the ignition off. Then, start thevehicle and complete the above drivingcycle. The vehicle must warm up to itsnormal operating temperature. Oncestarted, do not turn off the vehicle untilthe above driving cycle is complete.
If the vehicle is still not ready for I/M testing,you need to repeat the above driving cycle.
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Engine Emission Control
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km) (whichever occurs first)powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
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Roadside Emergencies
To call a number in your contacts, select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select the numberthat you want to call. Thesystem begins the call.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select an entrythat you want to call. Thesystem begins the call.
Recent CallList
To call a number that is not stored in yourphone, select:
Action and DescriptionMenu Item
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts name andnumber display on the screen along with thecall duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Settings (page 480).
You can select any of the following duringan active phone call:
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SYNC™ 3