Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, turn signals and hazard lights areworking.
Before Towing a Trailer
Practice turning, stopping and backing up toget the feel of your vehicle-trailercombination before starting on a trip. Whenturning, make wider turns so the trailerwheels clear curbs and other obstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughly afteryou have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thetransmission in park (P) to aid engine andtransmission cooling and to help A/Cperformance.
•Turn off the speed control with heavyloads or in hilly terrain. The speed controlmay turn off automatically when you aretowing on long, steep grades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy and transmissioncooling.
•Allow more distance for stopping with atrailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1. Turn the steering wheel to point yourvehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the transmission in park (P).
4. Place wheel chocks in front and back ofthe trailer wheels. Chocks are notincluded with your vehicle.
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level to riseabove the bottom edge of the rearbumper.
•Do not allow waves to break higher than6 in (15 cm) above the bottom edge ofthe rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions, andreliability.
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resale value.There is a large network of authorizeddealers that are there to help you with theirprofessional servicing expertise. We believethat their specially trained technicians arebest qualified to service your vehicle properlyand expertly. They are supported by a widerange of highly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out which partsand services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with the enginerunning in an enclosed space, unless youare sure you have enough ventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) away fromthe battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift thetransmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the air cleanerremoved and do not remove it while theengine is running.
1. Set the parking brake and shift thetransmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1. Inside the vehicle, pull the hood releasehandle located under the left-hand sideof the instrument panel.
2. Slightly lift the hood.
3. Lift and release the hood latch.
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MaintenanceE142457
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNING: Do not remove the coolantreservoir cap when the cooling system is hot.Wait 10 minutes for the cooling system tocool down. Cover the coolant reservoir capwith a thick cloth to prevent the possibilityof scalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
WARNING: Do not put coolant in thewindshield washer reservoir. If sprayed onthe windshield, coolant could make it difficultto see through the windshield.
WARNING: To reduce the risk ofpersonal injury, make sure the engine is coolbefore unscrewing the coolant pressure reliefcap. The cooling system is under pressure.Steam and hot liquid can come out forcefullywhen you loosen the cap slightly.
WARNING: Do not add coolant furtherthan the MAX mark.
When the engine is cold, check theconcentration and level of the coolant at theintervals listed in the scheduled maintenanceinformation. See Scheduled Maintenance(page 523).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
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Maintenance
4. Replace the coolant reservoir cap, turnit clockwise until you feel a strongresistance.
5. Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted engine coolant to bring thecoolant level to the correct level.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have your vehiclechecked as soon as possible. Operating anengine with a low level of coolant can resultin engine overheating and possible enginedamage.
Note:During normal vehicle operation, thecoolant may change color from orange topink or light red. As long as the coolant isclear and uncontaminated, this color changedoes not indicate the coolant has degradednor does it require the coolant to be drained,the system to be flushed, or the coolant tobe replaced.
In case of emergency, you can add a largeamount of water without engine coolant inorder to reach a vehicle service location. Inthis instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon aspossible.
Water alone, without engine coolant, cancause engine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection of thecoolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling process isnot yet available.
Dispose of used engine coolant in anappropriate manner. Follow yourcommunity's regulations and standards forrecycling and disposing of automotive fluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60% providesimproved freeze point protection. Coolant concentrations above 60%decrease the overheat protectioncharacteristics of the coolant and maycause engine damage.
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Maintenance
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able todownload my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
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SYNC™ 3
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
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Scheduled Maintenance
3
360 Degree Camera...................................234Front Camera......................................................235Side Camera........................................................236Using the System...............................................235
A
A/CSee: Climate Control..........................................146
About This Manual............................................7ABSSee: Brakes..........................................................209
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................210
Accessories....................................................518Exterior Style........................................................518Interior Style..........................................................518Lifestyle..................................................................518Peace of Mind......................................................518
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control.............238
Active Park Assist.........................................223Using Active Park Assist...................................224
Adaptive Headlamps.....................................96System Check........................................................97
Adjusting the Headlamps...........................328Horizontal Aim Adjustment..............................329Vertical Aim Adjustment...................................328
Adjusting the Steering Wheel.....................85End of Travel Position..........................................85Memory Feature....................................................85
AFSSee: Adaptive Headlamps..................................96
Airbag Disposal...............................................56Air ConditioningSee: Climate Control..........................................146
Air FilterSee: Changing the Engine Air Filter - 2.7LEcoBoost™/3.0L EcoBoost™.........................332See: Changing the Engine Air Filter - 3.7L....332
AlarmSee: Anti-Theft Alarm...........................................84
All-Wheel Drive.............................................200Ambient Lighting...........................................100Adjusting the Brightness...................................100Changing the Color............................................100Switching Ambient Lighting Off......................100Switching Ambient Lighting On.......................100
Anti-Theft Alarm..............................................84Arming the Alarm..................................................84Disarming the Alarm............................................84
Appendices...................................................555Apps.................................................................477.................................................................................477SiriusXM Traffic and Travel Link......................478
At a Glance........................................................17Audible Warnings and Indicators...............114Headlamps On Warning Chime........................114Key in Ignition Warning Chime..........................114Keyless Warning Alert.........................................114Parking Brake On Warning Chime...................114
Audio Control..................................................86Seek, Next or Previous........................................86
Audio System................................................403General Information...........................................403
Audio Unit......................................................405Rear Passenger Audio......................................408
Auto Hold........................................................213Using Auto Hold..................................................215
Autolamps.........................................................93Windshield Wiper Activated Headlamps........94
Automatic Climate Control..........................146A/C...........................................................................147Air Distribution Control.......................................147AUTO......................................................................148Automatic Fan Settings......................................148Driver Temperature Control..............................147DUAL.......................................................................149Fan Speed Control..............................................148
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Index
Changing a Fuse..........................................309Fuses.....................................................................309
Changing a Road Wheel.............................364Dissimilar Spare Wheel and Tire AssemblyInformation......................................................365Stowing the flat tire ...........................................369Tire Change Procedure....................................366
Changing the 12V Battery..........................325Changing the Engine Air Filter - 2.7LEcoBoost™/3.0L EcoBoost™.....................332Changing the Engine Air Filter - 3.7L......332Changing the Wiper Blades.......................327Changing the Windshield Wiper Blades......328
Checking MyKey System Status.................64MyKey Distance.....................................................64Number of Admin Keys.......................................65Number of MyKeys...............................................64
Checking the Wiper Blades.......................327Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................34Child Seats........................................................21Cleaning Leather Seats...............................341Cleaning Products........................................334Materials................................................................334
Cleaning the Engine....................................337Cleaning the Exterior...................................335Cleaning the Headlamps..................................335Exterior Chrome Parts.......................................336Exterior Plastic Parts..........................................336Stripes or Graphics............................................336Underbody...........................................................336Under Hood.........................................................336
Cleaning the Instrument Panel andInstrument Cluster Lens...........................340Cleaning the Interior....................................338Cleaning Black Label or PresidentialInterior...............................................................338
Cleaning the Wheels....................................341Cleaning the Windows and WiperBlades...........................................................337Clearing All MyKeys.......................................64Climate............................................................454Climate Control..............................................146Climate Controlled Seats............................168Ventilated Seats...................................................168
Coolant CheckSee: Engine Coolant Check..............................319
Crash Sensors and Airbag Indicator..........55Creating a MyKey...........................................63Programming/Changing ConfigurableSettings...............................................................64
Cross Traffic Alert.........................................255Blocked Sensors................................................258Switching the System Off and On..................258System Errors......................................................258System Lights, Messages and AudibleAlerts.................................................................258System Limitations.............................................258Using the Cross Traffic Alert System............255
Cruise Control.................................................86Principle of Operation.......................................237Type One................................................................86Type Two.................................................................87
Cruise controlSee: Using Cruise Control................................237
Customer Assistance..................................286
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
Daytime Running Lamps...............................94Type One - Conventional(Non-Configurable)..........................................95Type Two - Configurable....................................95
Direction Indicators........................................97Indicating a Lane Change...................................97
Doors and Locks.............................................67
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Index