2018 LEXUS NX300h Button

306 5-5. Using the other interior features
LEXUS NX300h Owners Manu-
al_USA_OM78212U *
:If equipped
Microphone
“SOS” button
LED light indicators
Lexus Enform Safety Con-
nect *
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware- eq uipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components A
B
C

308 5-5. Using the other interior features
LEXUS NX300h Owners Manu-
al_USA_OM78212U Subscribers have the following Safety
Connect services available:
 Automatic Collision Notification *
Helps drivers receive necessary
response from emergency service
providers. ( → P.309)*
: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( → P.309)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( → P.309)
 Enhanced Roadside Assistance
Provides drivers various on-road
assistance. ( → P.309)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call 1-800-25-LEXUS (1-800-
255-3987) in the Unites States (1-
800-26-LEXUS in Canada), (1-877-
539-8777 in Puerto Rico), or push the
“SOS” button in your vehicle for fur-
ther subscription details. ■
Safety Connect Serv ices Information
●
Phone calls using the vehicles Blue-
tooth ®
technology will not be possible
during Safety Connect. ●
Safety Connect is available beginning Fall
2009 on select Le xus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service su pport. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion. ●
Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada. ●
Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will not function in the United
States Virgin Islands, and Enhanced
Roadside Assistance will not function in
the United States Virgin Islands. No
Safety Connect services will function
outside of the United States in countries
other than Canada. For vehicles first sold
in the USVI, no Safety Connect services
will function in and outside the United
States Virgin Islands. ●
Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■
Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, French and Spanish.
Please indicate your language of choice
when enrolling.
■
When contacting the response center
You may be unable to contact the response
center if the network is busy.Services
Subscription

3095-5. Using the other interior features
LEXUS NX300h Owners Manu-
al_USA_OM78212U 5
Interior features When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the gree n indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active ■
Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location. ■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com. ■
Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required. If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty- based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect respon-
secenter agent, who can help with a
wide range of needs, such as: towing,
flat tire, fuel delivery, etc. For a descrip-
tion of the Roadside Assistance ser-Safety Connect LED light Indi-
cators
Safety Connect services

314 6-1. Maintenance and care
LEXUS NX300h Owners Manu-
al_USA_OM78212U 6-1.Maintenance and care
 Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates. If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■
Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●
The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●
The restoration time differs depending on
the depth of the scratch and outside tem-
perature. The restoration time may
become shorter when the coating is
warmed by applying warm water.
●
Deep scratches caused by keys, coins,
etc. cannot be restored.
●
Do not use wax that contain abrasives. ■
Automatic car washes ●
Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if
equipped)
Start washing from the front of the vehicle.
Extend the mirrors before driving.●
Brushes used in automatic car washes
may scratch the vehicl e surface and harm
your vehicle’s paint. ●
Rear spoiler may not be washable in
some automatic car washes. There may
also be an increased risk of damage to
vehicle. ■
High pressure car washes ●
Do not allow the nozzles of the car wash
to come within close proximity of the win-
dows. ●
Before using the car wash, check that the
fuel filler door on your vehicle is closed
properly. ■
Note for a smart access system with
push-button start ●
If the door handle becomes wet while the
electronic key is within the effective
range, the door may lock and unlock
repeatedly. Place the key in a position 6
ft. (2 m) or more separate from the vehi-
cle while the vehicle is being washed.
(Take care to ensure that the key is not
stolen.) ●
If the electronic key is inside the vehicle
and a door handle becomes wet during a
car wash, a buzzer will sound outside the
vehicle. To turn off the alarm, lock all the
doors.
●
Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. ( → P.123)
■
Aluminum wheels
●
Remove any dirt immediately by using a
neutral detergent.
●
Wash detergent off with water immedi-
ately after use.
●
To protect the paint from damage, make
sure to observe the following precau-
tions.Cleaning and protecting the
vehicle exterior Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions

3336-3. Do-it-yourself maintenance
LEXUS NX300h Owners Manu-
al_USA_OM78212U 6
Maintenance and care The 12-volt battery is located in the left-
hand side of luggage compartment.
■
Before recharging
When recharging, the 12-volt battery pro-
duces hydrogen gas which is flammable
and explosive. Therefore, observe the fol-
lowing precautions before recharging: ●
If recharging with the 12-volt battery
installed on the vehicle, be sure to discon-
nect the ground cable. ●
Make sure the power switch on the char-
ger is off when connecting and discon-
necting the charger cables to the 12-volt
battery. ■
After recharging/reconnecting the 12-
volt battery ●
The hybrid system may not start. Follow
the procedure below to initialize the sys-
tem.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●
Unlocking the doors using the smart
access system with pu sh-button start may
not be possible immediately after recon-
necting the 12-volt battery. If this hap-
pens, use the wireless remote control or
the mechanical key to lock/unlock the
doors.
●
Start the hybrid system with the power
switch in ACCESSORY mode. The WARNING■
When adding washer fluid
Do not add washer fluid when the hybrid
system is hot or operating as washer fluid
contains alcohol and may catch fire if
spilled on the engine etc.
NOTICE■
Do not use any fluid other than
washer fluid
Do not use soapy water or engine anti-
freeze instead of washer fluid.
Doing so may cause streaking on the
vehicle’s painted surfaces, as well as
damaging the pump leading to problems
of the washer fluid not spraying. ■
Diluting washer fluid
Dilute washer fluid with water as neces-
sary.
Refer to the freezing temperatures listed
on the label of the washer fluid bottle. 12-volt battery
Location

3877-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_OM78212U 7
When trouble arises 1 Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to pre-
vent damage, cover the tip of the
screwdriver with a rag.
2 After removing the cover, pull the
lever to unlock the fuel filler door
and it will be ready to open as usual. ■
Things to check before taking measures ●
Make sure that the smart access system
with push-button start has not been deac-
tivated in the customizat ion setting. If it is
off, turn the function on. ●
Check if battery-saving mo de is set. If it is
set, cancel the function. ( → P.123)
Use the mechanical key ( → P.104) to
perform the following operations.If the fuel filler door cannot
be opened If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door If the electronic key does not
operate properly If communication between the
electronic key and vehicle is inter-
rupted ( → P.123) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the hybrid
system can be started by following
the procedure below.
NOTICE■
In case of a smart access system with
push-button start malfunction or
other key related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors

388 7-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_OM78212U ■
Unlocking the door
1 Insert the mechanical key while
pulling on the driver’s door handle.
2 Unlocking the door.
3 Remove the key, return the handle,
and then pull the handle again. ■
Locking the door
1 Move the inside lock button to the
lock position.
2 Close the door. ■
Key linked functions
The opening and closing of the power win- dows and moon roof can be linked to key
operation by a customized setting.
1 Closes the windows and moon roof
(turn and hold)
2 Opens the windows and moon roof
(turn and hold)
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the power switch. When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the power switch will turn to WARNING■
When using the wire less remote con-
trol or mechanical key and operating
the power windows or moon roof
Operate the power window or moon
roof after checking to make sure that
there is no possibility of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the hybrid system

392 7-2. Steps to take in an emergency
LEXUS NX300h Owners Manu-
al_USA_OM78212U ■
Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting. ■
To prevent 12-volt battery discharge●
Turn off the headlights and the audio sys-
tem while the hybrid system is off.●
Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.■
Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradua lly even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.) ■
When the 12-volt battery is removed or
discharged●
In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.●
The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.●
The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off.
If you are unsure what mode the power
switch was in before the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
●
The power back door mu st be initialized.
( → P.110) ■
When replacing the 12-volt battery ●
Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour
rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rat-
ing (CCA) is equivalent (460A) or
greater.
• If the sizes differ, the 12-volt battery can-
not be properly secured.
• If the 20 hour rate capacity is low, even if
the time period where the vehicle is not
used is a short time, the 12-volt battery
may discharge and hybrid system may
not be able to start. ●
After exchanging, firmly attach the fol-
lowing items to the exhaust hole of the 12-
volt battery.
• Use the exhaust hose that was
attached to the 12-volt battery before
exchanging and confirm that it is firmly
connected to the hole section of the vehi-
cle.
• Use the exhaust hole plug included
with the 12-volt battery exchanged or the
one installed on the battery prior to the
exchange. (Depending on the 12-volt
battery to be exchanged, the exhaust
hole may be plugged.)
For details, consult your Lexus dealer. C
A
B