2018 LEXUS NX300h service

4 TABLE OF CONTENTS
LEXUS NX300h Owners Manu-
al_USA_OM78212U 5-5. Using the other interior features
Other interior features .............. 288
Garage door opener.................. 298
Compass.......................................... 303
Lexus Enform Safety Connect 306
Lexus Enform Remote ................. 311
Lexus Enform Service Connect
............................................................ 312
6-1. Maintenance and care
Cleaning and protecting the vehi-
cle exterior .................................... 314
Cleaning and protecting the vehi-
cle interior ..................................... 317
6-2. Maintenance
Maintenance requirements ...... 319
General maintenance ................ 320
Emission inspection and mainte-
nance (I/M) programs ............ 322
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions
........................................................... 324
Hood.................................................. 325
Positioning a floor jack............... 326
Engine compartment.................. 327
12-volt battery................................ 333
Tires ................................................... 336
Tire inflation pressure ................. 343
Wheels.............................................. 345
Air conditioning filter.................. 346
Electronic key battery ................ 347
Checking and replacing fuses 349
Headlight aim.................................. 351
Light bulbs ....................................... 353 7-1. Essential information
Emergency flashers .................... 358
If your vehicle has to be stopped in
an emergency ............................ 358
7-2. Steps to take in an emergency
If your vehicle needs to be towed
.......................................................... 360
If you think something is wrong
.......................................................... 363
If a warning light turns on or a warn-
ing buzzer sounds..................... 365
If a warning messa ge is displayed
.......................................................... 374
If you have a flat tire .................... 377
If the hybrid syst em will not start
.......................................................... 385
If you lose your keys.................... 386
If the fuel filler door cannot be
opened .......................................... 387
If the electronic key does not oper-
ate properly ................................. 387
If the 12-volt battery is discharged
.......................................................... 390
If your vehicle overheats ........... 394
If the vehicle becomes stuck ... 397
8-1. Specifications
Maintenance data (fuel, oil level,
etc.) ................................................. 40
0
Fuel information ............................ 408
Tire information ............................. 4106
Maintenance and care 7
When trouble arises
8
Vehicle specifications

7
LEXUS NX300h Owners Manu-
al_USA_OM78212U appliances despite of their electro-
magnetic shielding.
Unwanted noise may occur in the
reception of the mobile two-way radio.
Your Lexus is equipped with several
sophisticated computers that will
record certain data, such as:
• Engine speed
• Electric motor speed (traction
motor speed)
• Accelerator status
•Brake status
• Vehicle speed
•Shift position
• Hybrid battery (traction battery)
status
The recorded data varies according to
the vehicle grade level and options
with which it is equipped. These com-
puters do not record conversations or
sounds, and only record images out-
side of the vehicle in certain situations.
 Data Transmission Your vehicle may transmit the data
recorded in these computers to Lexus
without notification to you.
 Data usage Lexus may use the data recorded in these
computers to diagnose malfunctions, con-
duct research and development, and
improve quality.
Lexus will not disclose the recorded data to
a third party except:
• With the consent of the vehicle owner or
with the consent of the lessee if the vehi-
cle is leased • In response to an official request by the
police, a court of law or a government
agency
• For use by Lexus in a lawsuit
• For research purposes where the data is
not tied to a specific vehicle or vehicle
owner
 Usage of data collected through
Lexus Enform (U.S. mainland only) If your Lexus has Lexus Enform and if you
have subscribed to those services, please
refer to the Lexus Enform Telematics Sub-
scription Service Ag reement for informa-
tion on data collected and its usage.
 To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit www.lexus.com/
privacyvts/ .
This vehicle is equipped with an event
data recorder (EDR). The main pur-
pose of an EDR is to record, in certain
crash or near crash-like situations, such
as an air bag deployment or hitting a
road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to
record data related to vehicle dynam-
ics and safety systems for a short
period of time, typically 30 seconds or
less.
The EDR in this vehicle is designed to
record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and pas-
senger safety belts were buckled/
fastened;Vehicle data recordings
Event data recorder

8
LEXUS NX300h Owners Manu-
al_USA_OM78212U • How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by
the EDR under normal driving condi-
tions and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, spe-
cial equipment is required, and access
to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer,
other parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.
 Disclosure of the EDR data Lexus will not disclose the data recorded in
an EDR to a third party except when:
• An agreement from the vehicle’s owner
(or the lessee for a leased vehicle) is
obtained
• In response to an of ficial request by the
police, a court of law or a government
agency
• For use by Lexus in a lawsuit
However, if necessary, Lexus may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for
research purposes without disclosing
information about the specific vehicle or
vehicle owner
The SRS airbag and seat belt preten-
sioner devices in your Lexus contain
explosive chemicals. If the vehicle is
scrapped with the airbags and seat belt
pretensioners left as they are, this may
cause an accident such as fire. Be sure
to have the systems of the SRS airbag
and seat belt pretensioner removed
and disposed of by a qualified service
shop or by your Lexus dealer before
you scrap your vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazardouswaste /
perchlorate.
Your vehicle has components that may
contain perchlorate. These compo-
nents may include airbag, seat belt pre-
tensioners, and wireless remote
control batteries. Scrapping of your Lexus
Perchlorate Material

34 1-1. For safe use
LEXUS NX300h Owners Manu-
al_USA_OM78212U Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US motor
vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU) controls airbag
deployment based on information obtained from the sensors etc. shown in the system com-
ponents diagram above. This in formation includes crash severity and occupant information.
As the airbags deploy, a chemical reaction in the inflators quic kly fills the airbags with non-
toxic gas to help restrain the motion of the occupants. ■
If the SRS airbags deploy (inflate)●
Slight abrasions, burn s, bruising, etc., may
be sustained from SRS airbags, due to the
extremely high speed deployment (infla-
tion) by hot gases.●
A loud noise and white powder will be
emitted.●
Parts of the airbag module (steering
wheel hub, airbag cover and inflator) as
well as the front seat s, parts of the front
and rear pillars, and roof side rails, may
be hot for several minutes. The airbag
itself may also be hot.●
The windshield may crack.●
For Lexus Enform Safety Connect sub-
scribers, if the SRS airbags deploy or in
the event of a severe rear-end collision,
the system is designed to send an emer-
gency call to the response center, notify-
ing them of the vehicl e’s location (without
needing to push the “SOS” button) and
an agent will attempt to speak with the
occupants to ascertain the level of emer-
gency and assistance required. If the
occupants are unable to communicate,
the agent automatically treats the call as
an emergency and help s to dispatch the
necessary emergency services.
( → P.306)
■
SRS airbag deployment conditions (SRS
front airbags)
●
The SRS front airbags will deploy in the
event of an impact that exceeds the set
threshold level (the level of force corre-
sponding to an approximately 12-18 mph
[20-30 km/h] frontal collision with a
fixed wall that does not move or deform).
However, this threshold velocity will be con-
siderably higher in the following situations:
• If the vehicle strikes an object, such as a
parked vehicle or sign pole, which can
move or deform on impact • If the vehicle is involved in an underride
collision, such as a collision in which the
front of the vehicle underrides, or goes
under, the bed of a truck ●
Depending on the type of collision, it is
possible that only the seat belt preten-
sioners will activate. ●
The SRS front airbags for the front pas-
senger will not activate if there is no pas-
senger sitting in the front passenger seat.
However, the SRS front airbags for the
front passenger may deploy if luggage is
put in the seat, even if the seat is unoccu-
pied. ( → P.41)●
The SRS seat cushion airbag on the front
passenger seat will not operate if the
occupant is not wearing a seat belt. ■
SRS airbag deployment conditions (SRS
side and curtain shield airbags) ●
The SRS side and curtain shield airbags
will deploy in the event of an impact that
exceeds the set threshold level (the level
of force corresponding to the impact
force produced by an approximately
3300 lb. [1500 kg] vehicle colliding with
the vehicle cabin from a direction per-
pendicular to the vehicle orientation at an
approximate speed of 12 -18 mph [20 -
30 km/h]). ●
The SRS curtain shield airbags will deploy
in the event of vehicle rollover.
●
The SRS side and curtain shield airbags
may also deploy in the event of a severe
frontal collision.
■
Conditions under which the SRS air-
bags may deploy (inflate), other than a
collision
The SRS front airbags and SRS side and
curtain shield airbags may also deploy if a
serious impact occurs to the underside of
your vehicle. Some examples are shown in
the illustration.

64 1-2. Hybrid system
LEXUS NX300h Owners Manu-
al_USA_OM78212U The illustration is an example for explanation and may differ from the actual item.
Warning label
Hybrid battery (traction battery)
Rear electric motor (traction motor)
Service plug
High voltage cables (orange)
Front electric motor (traction motor)
Power control unit
Air conditioning compressor
■
Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started, refuel the
vehicle with at least enough gasoline to
make the low fuel level warning light Hybrid system precautions Take care when handling the hybrid sy stem, as it is a high voltage system
(about 650 V at maximum) as well as contains parts that become extremely
hot when the hybrid system is operating. Obey the warning labels attached to
the vehicle.
System components
A
B
C
D
E
F
G
H

651-2. Hybrid system
LEXUS NX300h Owners Manu-
al_USA_OM78212U 1
For safety and security ( → P.369) go off. If th ere is only a small
amount of fuel, the hybrid system may not
be able to start. (The standard amount of
fuel is about 2.7 gal. [10.1 L, 2.2 Imp.gal.],
when the vehicle is on a level surface. This
value may vary when the vehicle is on a
slope. Add extra fuel when the vehicle is
inclined.) ■
Electromagnetic waves●
High voltage parts and cables on hybrid
vehicles incorporate electromagnetic
shielding, and ther efore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline
powered vehicles or home electronic
appliances.●
Your vehicle may cause sound interfer-
ence in some third party-produced radio
parts.■
Hybrid battery (traction battery)
The hybrid battery (traction battery) has a
limited service life. The lifespan of the
hybrid battery (traction battery) can
change in accordance with driving style and
driving conditions.
WARNING■
High voltage precautions
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in death or serious
injury. ●
Never touch, disassemble, remove or
replace the high voltage parts, cables
or their connectors.
●
The hybrid system will become hot
after starting as the system uses high
voltage. Be careful of both the high
voltage and the high temperature, and
always obey the warning labels
attached to the vehicle. ●
Never try to open the service plug
access hole located underneath the
rear seats. The service plug is used
only when the vehicle is serviced and is
subject to high voltage.
■
Road accident cautions
Observe the following precautions to
reduce the risk of de ath or serious injury:●
Pull your vehicle off the road, shift the
shift lever to P, apply the parking brake,
and turn the hybrid system off. ●
Do not touch the high voltage parts,
cables and connectors. ●
If electric wires ar e exposed inside or
outside your vehicle, an electric shock
may occur. Never touch exposed elec-
tric wires. ●
If a fluid leak occurs, do not touch the
fluid as it may be st rong alkaline elec-
trolyte from the hybrid battery (trac-
tion battery). If it comes into contact
with your skin or eyes, wash it off
immediately with a large amount of
water or, if possible, boric acid solu-
tion. Seek immediate medical atten-
tion.
●
If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Never use a fire extinguisher that is not
meant for electric fires. Using even a
small amount of water may be danger-
ous.

66 1-2. Hybrid system
LEXUS NX300h Owners Manu-
al_USA_OM78212U The cooling air intake and discharge
vents for the hybrid battery (traction
battery) are located under the rear
seats and between the rear seats and
deck board, respectively. If the air
intake vents are blocked, it could lead
to a reduction in hybrid battery (trac-
tion battery) output. The hybrid battery (traction battery) out-
put will not be reduced, even if the space
between the upper part of the air dis-
charge vents on the back of the rear seat
and deck board is blocked with luggage,
etc.WARNING●
If your vehicle needs to be towed, do
so with four wheels raised. If the
wheels connected to the electric
motor (traction motor) are on the
ground when towing, the motor may
continue to generate electricity. This
may cause a fire. ( → P.360)●
Carefully inspect the ground under the
vehicle. If you find that liquid has
leaked onto the ground, the fuel sys-
tem may have been damaged. Leave
the vehicle as soon as possible.■
Hybrid battery (traction battery)●
Never resell, hand over or modify the
hybrid battery. To prevent accidents,
hybrid batteries that have been
removed from a disposed vehicle are
collected through Lexus dealers. Do
not dispose of the battery yourself.
Unless the battery is properly collected,
the following may occur, resulting in
death or serious injury:
• The hybrid battery may be illegally dis-
posed of or dumped, and it is hazard-
ous to the environment or someone
may touch a high voltage part, result-
ing in an electric shock.
• The hybrid battery is intended to be
used exclusively with your hybrid vehi-
cle. If the hybrid battery is used outside
of your vehicle or modified in any way,
accidents such as electric shock, heat
generation, smoke generation, an
explosion and electrolyte leakage may
occur.
When reselling or handing over your
vehicle, the possibility of an accident is
extremely high because the person
receiving the vehicle may not be aware
of these dangers. ●
If your vehicle is disposed of without
the hybrid battery having been
removed, there is a danger of serious
electric shock if hi gh voltage parts,
cables and their connectors are
touched. In the event that your vehicle
must be disposed of, the hybrid battery
must be disposed of by your Lexus
dealer or a qualified service shop. If
the hybrid battery is not disposed of
properly, it may cause electric shock
that can result in death or serious
injury.
Hybrid battery (traction bat-
tery) air intake and discharge
vents

160 4-1. Before driving
LEXUS NX300h Owners Manu-
al_USA_OM78212U driven for over 500 miles (800 km).
After the vehicle has been driven for over
500 miles (800 km), you can start towing.
However, for the next 500 miles (800 km),
drive the vehicle at a speed of less than 50
mph (80 km/h) when towing a trailer, and
avoid full throttle acceleration. ■
Maintenance●
If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. (See “Warranty
and Services Guide”, “Owner’s Manual
Supplement” or “Scheduled Mainte-
nance”.)●
Retighten the fixing bolts of the towing
ball and bracket after approximately 600
miles (1000 km) of trailer towing.■
If trailer sway occurs
One or more factors (crosswinds, passing
vehicles, rough roads, etc.) can adversely
affect handling of your vehicle and trailer,
causing instability. ●
If trailer swaying occurs:
• Firmly grip the steering wheel. Steer
straight ahead.
Do not try to control trailer swaying by
turning the steering wheel.
• Begin releasing the accelerator pedal
immediately but very gradually to reduce
speed.
Do not increase sp eed. Do not apply
vehicle brakes.
If you make no extreme correction with the
steering or brakes, your vehicle and trailer
should stabilize. ●
After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants
out of the vehicle.
• Check the tires of the vehicle and the
trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropri-
ate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not overloaded
after occupants get in.
If you cannot find any problems, the speed
at which trailer swaying occurred is beyond
the limit of your particular vehicle-trailer combination. Drive at a lower speed to pre-
vent instability. Reme mber that swaying of
the towing vehicle-trailer increases as
speed increases.
WARNING■
Trailer towing precautions
To tow a trailer safely, use extreme care
and drive the vehicle in accordance with
the trailer’s characteristics and operating
conditions. Failure to do so could cause
an accident resulting in death or serious
injury. Vehicle stability and braking per-
formance are affected by trailer stability,
brake setting and performance, and the
hitch. Your vehicle will handle differently
when towing a trailer. ■
To avoid accident or injury ●
Do not exceed the TWR, unbraked
TWR, GCWR, GVWR or GAWR. ●
Adjust the tongue weight within the
appropriate range. Place heavier loads
as close to the trailer axle as possible. ●
Do not exceed 65 mph (104 km/h),
the posted towing speed limit or the
speed limit for your trailer as set forth
in your trailer owner’s manual, which-
ever is lowest. Slow down sufficiently
before making a turn, in cross winds,
on wet or slippery surface, etc. to help
avoid an accident. If you experience a
vehicle-trailer instability from reduc-
ing a certain speed, slow down and
make sure you keep your vehicle
speed under the speed of which you
experience the instability.
●
Do not make jerky, abrupt or sharp
turns.
●
Do not apply the brakes suddenly as
you may skid, resulting in jackknifing
and loss of vehicle control. This is
especially true on wet or slippery sur-
faces.
●
Do not exceed the trailer hitch assem-
bly weight, gross vehicle weight, gross
axle weight and tra iler tongue weight
capacities.