
422 7-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7-2.Steps to take in an emergency
If your vehicle needs to be
towed If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws. WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury. ■
When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain and related
parts may be damaged, an accident may
occur due to a change in direction of the
vehicle or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■
While towing ●
When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●
Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. ( → P.301)
●
Do not turn the power switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.

4237-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U) 7
When trouble arises
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. ( → P.171, 437)
There is a malfunction in the immo-
bilizer system. ( → P.66)
There is a malfunction in the smart
access system with push-button
start. ( → P.445)
The 12-volt battery is discharged.
( → P.447)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.WARNING■
Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE■
To prevent damage to the vehicle
when towing using a wheel-lift type
truck●
Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.●
When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.■
To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■
To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

424 7-2. Steps to take in an emergency
LS500h_OM_OM50F42U_(U)
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration. If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and the vehicle may be dam-
aged. ( → P.301)
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s Towing with a wheel-lift type
truck
Using a flatbed truck
Emergency towing

460 8-1. Specifications
LS500h_OM_OM50F42U_(U) 8-1.Specifications
*1
: Unladen vehicles *2
: Without electronically modulated air suspension *3
: With electronically mo dulated air suspension*4
:Except F SPORT models *5
:F SPORT models
■
Vehicle identification number
The vehicle identification number
(VIN) is the legal identifier for your
vehicle. This is the primary identifica-
tion number for your Lexus. It is used in
registering the ownership of your vehi-
cle.
This number is stamped on the top left of the instrument panel.Maintenance data (fue l, oil level, etc.)
Dimensions and weight Overall length 206.1 in. (5235 mm)
Overall width 74.8 in. (1900 mm)
Overall height *1
2WD models 57.5 in. (1460 mm) *2
57.1 in. (1450 mm) *3
AWD models 57.9 in. (1470 mm) *2
57.5 in. (1460 mm) *3
Wheelbase 123.0 in. (3125 mm)
Tread *1
Front 2WD models 64.2 in. (1630 mm)
AWD models 64.2 in. (1630 mm) *2
64.4 in. (1635 mm) *3
Rear 64.4 in. (1635 mm) *4
63.6 in. (1615 mm) *5
Vehicle capacity weight
(Occupants + luggage) 870 lb. (395 kg)
Vehicle identification

492 8-2. Customization
LS500h_OM_OM50F42U_(U) ■
Electronically modulated air suspension *
( → P.299)*
:If equipped ■
Automatic air conditioning system ( → P.323)
■
Seat heater/seat ventilators ( → P.336)Chassis control in custom
mode Normal Sport
O — — —
Comfort
Air conditioning operation in
custom mode Normal Eco O — — —
Function Default setting Customized set-
ting
Vehicle height control On Off — O — —
Ingress/egress height control
function On Off — O — —
Vehicle height when parked Normal High — O — —
Function Default setting Customized set-
ting
A/C auto switch operation On Off O — — O
Exhaust gas sensor sensitivity Standard -3 to 3 O — — O
Function Default setting Customized set-
ting
Driver’s seat temperature
preference in automatic
mode Standard -2 (cooler) to 2
(warmer) O — — O
Passenger’s seat tempera-
ture preference in automatic
mode Standard -2 (cooler) to 2
(warmer) O — — O
Left-hand rear seat tempera-
ture preference in automatic
mode *
Standard -2 (cooler) to 2
(warmer) O — — OFunction Default setting Customized set-
ting A B C D
A B C D
A B C D
A B C D

5111-1. What to do if... (Troubleshooting)
LS500h_OM_OM50F42U_(U) 511Alphabetical Index
Alphabetical Index A
A/C
Air conditioning filter ...................................411
Front automatic air conditioning system
......................................................................... 323
Micro dust and pollen filter................... 329
Rear air conditioning system ............... 333
ABS (Anti-lock Brake System).............. 302
Warning light ............................................... 429
Adaptive Front-lighting System (AFS) .187
Adaptive Variable Suspension System303
AFS (Adaptive Front-lighting System) .187
Air conditioning filter .................................... 411
Air conditioning system
Air conditioning filter ...................................411
Front automatic air conditioning system
......................................................................... 323
Micro dust and pollen filter................... 329
Rear air conditioning system ............... 333
Airbags
Airbag operating conditions..................... 31
Airbag precautions for your child ........ 34
Correct driving posture .............................23
Curtain shield airbag operating condi-
tions .................................................................... 31
Curtain shield airbag precautions ....... 34
Front passenger occupa nt classification
system ............................................................. 40
General airbag precautions ................... 34
Locations of airbags.................................... 29
Modification and disposal of airbags ..37
Side airbag operating conditions ........... 31
Side airbag precautions ............................ 34
Side and curtain shield airbags operating
conditions........................................................ 31
Side and curtain shield airbags precau-
tions .................................................................. 34
SRS airbags ..................................................... 29
SRS warning light ...................................... 428
Alarm
Alarm .................................................................. 68 Warning buzzer ......................................... 427
Anchor brackets ..................................... 46, 55
Antennas (smart acc ess system with
push-button start)........................................ 119
Anti-lock Brake System (ABS).............. 302
Warning light ............................................... 429
Approach warning...................................... 256
Armrest............................................................ 352
Assist grips ..................................................... 352
Audio system-linked display ...................... 90
Automatic headlight leveling system ... 186
Automatic High Beam ............................... 188
Automatic light control system............... 185
Auxiliary boxes .................................. 347, 349
Average fuel economy................................. 88
Average vehicle speed ................................ 88
B
Back-up lights
Replacing light bulbs ..................................417
Battery (12-volt battery)
Battery checking ........................................393
If the 12-volt battery is discharged .... 447
Preparing and checking before winter
......................................................................... 309
Warning light ...............................................428
Battery (traction battery) .............................. 61
Blind Spot Monitor (BSM)....................... 260
Brake
Brake hold ...................................................... 183
Fluid.................................................................. 465
Parking brake ................................................. 181
Regenerative braking .................................59
Warning light ............................................... 427
Brake assist .................................................... 302
Break-in tips.....................................................159
Brightness control
Instrument panel light control........ 79, 85
BSM (Blind Spot Monitor)....................... 260

5131-1. What to do if... (Troubleshooting)
LS500h_OM_OM50F42U_(U) 513Alphabetical Index
Multi-information display .......................... 86
Parking Support Brake function (rear
pedestrians) .............................................. 295
RCD (Rear Camera Detection) .........277
RCTA .............................................................. 273
Warning message..................................... 437
Distance until next engine oil change
..................................................................... 79, 84
Do-it-yourself maintenance .................... 379
Door courtesy lights ................................... 340
Door lock
Doors................................................................ 108
Smart access system with push-button
start ................................................................... 119
Wireless remote control......................... 106
Doors
Automatic door lock ing and unlocking
system ..............................................................112
Door closer ....................................................... 111
Door glasses ................................................... 151
Door lock........................................................ 108
Open door warning bu zzer .......... 109, 111
Outside rear view mirrors ......................149
Rear door child-protectors ....................... 111
Drive distance .................................................. 88
Drive info 1/Drive info 2 .............................. 88
Driver’s seat position memory
Driving position memory.........................139
Memory recall function ............................ 142
Power easy access system .....................139
Drive-start control ........................................159
Driving
Break-in tips .................................................. 159
Correct driving posture .............................23
Driving mode select switch ..................298
Hybrid vehicle driving tips .................... 307
Procedures .................................................... 158
Winter drive tips.........................................309
Driving information display ........................ 87
Driving position memory............................139
Memory recall function ............................ 142
Power easy access system .....................139 Driving range ................................................... 88
Driving support system information display
............................................................................. 90
DRS (Dynamic Rear Steering) .............. 303
Dynamic radar cruise control with
full-speed range ............................. 247, 250
Warning message .....................................259
Dynamic Rear Steering (DRS) .............. 303 E
ECB (Electronically Controlled Brake Sys-
tem) ................................................................ 302
EDR (Event data recorder) ............................7
Elapsed time ..................................................... 88
Electric motor (traction motor) ................ 58
Electric Power Steering (EPS) .............. 303
Warning light .............................................. 430
Electronic key ................................................ 104
Battery-saving function............................ 120
If the electronic key does not operate
properly .......................................................445
Replacing the battery .................................413
Electronically Controlled Brake System
(ECB) ............................................................ 302
Electronically modulated air suspension
.......................................................................... 299
Emergency flashers .................................... 420
Emergency, in case of
If a warning buzzer sounds................... 427
If a warning light turns on....................... 427
If a warning message is displayed ..... 437
If the 12-volt battery is discharged .... 447
If the electronic key does not operate
properly .......................................................445
If the fuel filler do or cannot be opened
..........................................................................445
If the hybrid system will not start ........ 443
If you have a flat tire .................................. 442
If you lose your keys ................................. 444
If you think something is wrong.......... 426
If your vehicle becomes stuck ............. 457
If your vehicle has to be stopped in an

5151-1. What to do if... (Troubleshooting)
LS500h_OM_OM50F42U_(U) 515Alphabetical Index
Fuel consumption
Average fuel economy ..............................88
Current fuel consumption........................88
Fuel filler door
If the fuel filler door cannot be opened
......................................................................... 445
Refueling ..........................................................194
Fuel gauge ...................................................77, 81
Fuses ...................................................................414 G
Garage door opener .................................358
Gauges .........................................................77, 81
Gear Position................................................... 89
G-force............................................................... 89
Glove box ....................................................... 344
Glove box light ............................................. 345
H
Hands Free Power Trunk Lid .................... 115
Head restraints ...............................................144
Headlights
Adaptive Front-lighting System (AFS)
...........................................................................187
Automatic High Beam system............. 188
Light switch .................................................... 185
Replacing light bulbs.................................. 417
Head-up display.............................................. 92
Driving information display area........... 92
Driving support system display area .. 95
HUD (Head-up display) switch............ 94
Hybrid System Indicator ........................... 96
Navigation system-linked display ........ 92
Pop-up display............................................... 95
Settings .............................................................. 94
Heated steering wheel .............................. 336
Heaters
Front air conditioning system .............. 323
Heated steering wheel............................ 336
Outside rear view mirrors .................... 324
Rear air conditioning system ............... 333 Seat heaters ..................................................336
Height control
Electronically modulated air suspension
......................................................................... 300
High-voltage components ........................... 61
Hill-start assist control ............................... 303
Hood
Open............................................................... 385
Pop Up Hood.................................................38
Hooks
Coat hooks ...................................................352
Retaining hooks (floor mat) ..................... 22
Horn .................................................................... 147
HUD (Head-up display) switch ................ 94
Hybrid battery (traction battery)
Location ...............................................................61
Specification ................................................. 462
Warning message ........................................ 64
Hybrid battery (traction battery) air vents
............................................................................. 64
Hybrid system .................................................. 58
Emergency shut off system...................... 64
Energy monitor/consumption screen96
EV drive mode.............................................. 172
High voltage components .........................61
Hybrid system precautions........................61
If the hybrid system will not start ........ 443
Overheating .................................................454
Power (ignition) switch ............................ 168
Regenerative braking .................................59
Starting the hybrid system ...................... 168
Vehicle proximity noti fication system.60
Hybrid System Indicator............. 78, 83, 96
Hybrid transmission...................................... 174
M mode ............................................................179
Paddle shift switches ....................... 178, 179
Snow mode..................................................... 177
Hybrid vehicle driving tips ....................... 307
I
I/M test ............................................................ 382