3287-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
LC500: Be sure to transport the vehicle
with all four wheels raised off the ground.
If the vehicle is towed with the tires con-
tacting the ground, the drivetrain and
related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
LC500h: Be sure to transport the vehi-
cle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drive-
train and related parts may be damaged,
an accident may occur due to a change
in direction of the vehicle or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.
3297-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7
When trouble arises
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.143, 147, 346)
There is a malfunction in the engine
immobilizer system
There is a malfunction in the smart
access system with push-button
start. ( P.355)
The 12-volt battery is discharged.
( P.357)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
LC500: The engine is running but
the vehicle does not move.
LC500h: The hybrid system warn-
ing message is shown on the multi-
information display and the vehicle
does not move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch
nism is not strong enough to hold the
front wheels straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck
3307-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration. If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
Towing with a wheel-lift type
truck
Using a flatbed truck
Emergency towing
Emergency towing procedure
3317-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7
When trouble arises
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1 Take out the towing eyelet.
(P.309)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand. 4
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine
If the engine
start, turn the engine switch
7Shift the shift position to N and
release the parking brake.
■While towing
If the engine is not running
steering will not function, making steering
and braking more difficult.
3707-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
1Stop the engine
Set the parking brake and shift the
shift position to P.
2 Remove the mud, snow or sand
from around the rear wheels.
3 Place wood, stones or some other
material under the rear wheels to
help provide traction.
4 Restart the engine
5 Shift the shift position to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press to turn off TRAC.
If the vehicle becomes stuck
Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, obje cts or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift position
Be careful not to shift the shift position
with the accelerator pedal depressed.
This may lead to un expected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damaging the transmission
and other components
●Avoid spinning the rear wheels and
depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.
421What to do if... (Troubleshooting)
LC500_LC500h_OM_OM11405U_(U)Alphabetical index421
C
Care ........................................................274, 277 Aluminum wheels ...................................... 275
Exterior ........................................................... 274
Interior ..............................................................277
Seat belts.........................................................277
Cargo capacity.............................................. 138
Cargo hooks ................................................. 256
Center Display ............................................. 236
Chains .............................................................. 234
Child restraint system................................... 43 Fixed with a LATCH system ..................50
Fixed with a seat belt....................................47
Front passenger occupant classification system ............................................................. 38
Points to remember .................................... 43
Riding with children ..................................... 43
Types of child restraint system installation method ........................................................... 44
Using an anchor bracket .......................... 52
Child safety ....................................................... 43 12-volt battery precautions .......299, 363
Airbag precautions...................................... 33
Child restraint system................................. 44
Heated steering wheel and seat heater precautions................................................ 249
How your child should wear the seat belt ............................................................................ 25
Power window lock switch..................... 126
Power window precautions ................... 126
Removed electronic key battery precau- tions ................................................................ 318
Seat belt extender precautions ............. 25
Seat belt precautions .................................. 43
Trunk precautions ...................................... 103
Cleaning................................................274, 277 Aluminum wheels ...................................... 275
Exterior ........................................................... 274
Interior ..............................................................277
Radar sensor........................................182, 217
Seat belts.........................................................277 Clock ................................................................ 258
Coat hooks..................................................... 259
Condenser ..................................................... 296
Console box .................................................. 255
Console box light ........................................ 255
Cooling system............................................. 295
Engine overheating...................... 364, 366
Hybrid system overheating .................. 367
Cornering lights .............................................169
Cruise control Dynamic radar cruise control with full-
speed range ............................................... 198
Cup holder ..................................................... 255
Current fuel consumption ...........................79
Curtain shield airbags .................................. 28
Customizable features ................................391
D
Daytime running light system ................... 167
Defogger Outside rear view mirrors..................... 243
Rear window ................................................ 243
Windshield .................................................... 243
Differential ...................................................... 378
Dimension ...................................................... 372
Dinghy towing.................................................139
Display BSM (Blind Spot Monitor)..................... 215
Drive information .......................................... 79
Dynamic radar cruise control with full-
speed range ............................................... 198
Energy monitor ..............................................89
Head-up display............................................84
Intuitive parking assist ............................. 209
LKA (Lane-Keeping Assist) .................. 194
Multi-information display .......................... 78
Warning message ..................................... 344
Distance ..............................................................79
Do-it-yourself maintenance .................... 283
Door courtesy lights ................................... 252
Door lock Doors .................................................................. 99
430Alphabetical index
LC500_LC500h_OM_OM11405U_(U)
Inflation pressure..........................................313
Information ....................................................383
Replacing .......................................................309
Rotating tires ................................................303
Run-flat tires .................................... 303, 350
Size.................................................................... 379
Snow tires ...................................................... 233
Tire inflation pressu re display function
.........................................................................303
Tire pressure warning system .............303
Warning light ...............................................340
Tools.................................................................. 309
Top tether strap............................................... 52
Total load capacity ...................................... 372
Towing Dinghy towing ...............................................139
Emergency towing ................................... 328
Towing eyelet ..............................................330
Trailer towing .................................................139
TRAC (Traction Control) .........................227
Traction battery (hybrid battery) ..............57 Hybrid battery (traction battery) air vents............................................................................ 60
Location............................................................. 57
Specification ................................................. 374
Warning message........................................ 60
Traction Control (TRAC) .........................227
Traction motor (electric motor) ............... 54
Trailer towing ..................................................139
Transmission Automatic transmission ............................149
Driving mode select switch ..................208
Hybrid transmission .................................. 155
M mode .................................................154, 160
Paddle shift switches . 153, 154, 159, 160
Snow mode ......................................... 153, 159
Trip meters .........................................................74
Trunk .................................................................. 103 Internal trunk release lever .................... 105
Smart access system with push-button start ................................................................. 104
Trunk features.............................................. 256 Trunk grip ....................................................... 105
Trunk light ....................................................... 105
Trunk opener main switch...................... 106
Trunk opener switch ................................. 104
Wireless remote control ......................... 104
Trunk light ........................................................ 105
Turn signal lights ............................................. 161 Replacing light bulbs ................................ 324
Turn signal lever ............................................ 161
U
Units ..................................................................... 80
V
Vanity lights.................................................... 258Wattage ......................................................... 380
Vanity mirrors ............................................... 258
Variable Gear Ratio Steering (VGRS)227
VDIM (Vehicle Dynamics Integrated Man- agement).......................................................227
Vehicle data recordings ..................................7
Vehicle Dynamics Integrated Manage- ment (VDIM)...............................................227
Vehicle identification number ................ 372
Vehicle Stability Control (VSC) ........... 226
Ventilators (seat ventilators)................... 249
VGRS (Variable Gear Ratio Steering)227
VSC (Vehicle Stability Control) ........... 226
W
Warning buzzers Approach warning....................................204
Brake system................................................334
Downshifting ................... 154, 155, 160, 161
Intuitive parking assist ................................214
LKA (Lane-Keeping Assist) .................... 191
Open door .......................................... 100, 102
Open hood .................................................... 102
Open trunk .................................................... 102
Open window ...............................................126