3297-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7
When trouble arises
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.143, 147, 346)
There is a malfunction in the engine
immobilizer system
There is a malfunction in the smart
access system with push-button
start. ( P.355)
The 12-volt battery is discharged.
( P.357)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
LC500: The engine is running but
the vehicle does not move.
LC500h: The hybrid system warn-
ing message is shown on the multi-
information display and the vehicle
does not move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch
nism is not strong enough to hold the
front wheels straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck
3317-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7
When trouble arises
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1 Take out the towing eyelet.
(P.309)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand. 4
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine
If the engine
start, turn the engine switch
7Shift the shift position to N and
release the parking brake.
■While towing
If the engine is not running
steering will not function, making steering
and braking more difficult.
3327-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
( P.309)
Fluid leaks under the vehicle. (Water
dripping from the air conditioning
after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature gauge
continually points higher than nor-
mal.
Changes in exhaust sound
Excessive tire squeal when corner-
ing
Strange noises related to the sus-
pension system
Pinging or other noises related to
the engine
Engine missing, stumbling or run-
ning roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms
3337-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7
When trouble arises
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
Follow the procedure below to restart
the engine after the system is activated.
1Turn the engine switch to ACCES-
SORY mode or turn it off.
2 Restart the engine.Fuel pump shut off system
(LC500)
To minimize the risk of fuel leakage
when the engine stalls or when an
airbag inflates upon collision, the
fuel pump shut off system stops the
supply of fuel to the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the
ground, the fuel system has been dam-
aged and is in need of repair. Do not
restart the engine.
3347-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
■Brake system warning light (warning buzzer)
■Charging system warning light*
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light (warning buzzer)*
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightWarning light/Details/Actions
(U.S.A.)
(red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
This light also comes on when the pa rking brake is not released. If the
light turns off after the parking brake is fully released the system is oper-
ating normally.
Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
Warning lightWarning light/Details/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightWarning light/Details/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
3357-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7
When trouble arises
■Malfunction indicator lamp (warning buzzer)
■SRS warning light
■ABS warning light (warning buzzer)
■Electric power steering system warning light (warning buzzer)
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
The electronic engine control system;
The hybrid system (LC500h);
The electronic throttle control system;
The electronic automatic transmission control system (LC500); or
The electronic hybrid transmission control system (LC500h)
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details/Actions
Indicates a malfunction in:
The SRS airbag system;
The front passenger occupant classification system; or
The seat belt pretensioner system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details/Actions
(red)
or
(yellow)Indicates a malfunction in the EPS (Electric Power Steering) system
Have the vehicle inspected by your Lexus dealer immediately.
3397-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
7
When trouble arises
■Driver’s and front passenger’s seat belt reminder light (warning buzzer)*
*: Driver’s seat belt buzzer:
The driver’s seat belt buzzer sounds to alert th e driver that his or her seat belt is not fas-
tened. Once the engine switch
km/h), the buzzer sounds once. If the seat belt is still unfastened afte r 24 seconds, the
buzzer will sound interm ittently for 6 seconds. Then, if the seat belt is still unfastened, the
buzzer will sound in a different tone for 90 more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the front passenger that his or her
seat belt is not fasten ed. The buzzer sounds once if the vehicle reaches a speed of 12 mph
(20 km/h). If the seat belt is still unfastened after 24 seconds, the buzzer will sound inter-
mittently for 6 seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a dif-
ferent tone for 90 more seconds.
■Rear passengers’ seat belt r eminder lights (warning buzzer*1)*2
*1: Rear passenger’s seat belt buzzer:
The rear passenger’s seat belt buzzer sounds to alert the rear passenger that his or her seat
belt is not fastened. The buzzer sounds for 6 seconds if the vehicle reaches a speed of 12
mph (20 km/h). Then, if the seat belt is still un fastened, the buzzer will sound in a different
tone for 24 more seconds.
*2: This light illuminates on the center panel.
■Master warning light (warning buzzer)
Warning lightWarning light/Details/Actions
Warns the driver and/or front passe nger to fasten their seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front passenger’s seat
belt also needs to be fastened to make the warning light (warning
buzzer) turn off.
Warning lightWarning light/Details/Actions
Warns the rear passengers to fasten their seat belts
Fasten the seat belt.
Warning lightWarning light/Details/Actions
A buzzer sounds and the warning ligh t comes on and flashes to indicate
that the master warning system has detected a malfunction.
P.344
3407-2. Steps to take in an emergency
LC500_LC500h_OM_OM11405U_(U)
■Tire pressure warning light
■High coolant temperature warning light (warning buzzer)*
*: This light illuminates on the multi-information display.
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact sensors, side
impact sensors (door), side impa ct sensors (front), side impact sensors (rear), driver’s seat
position sensor, driver’s seat belt buckle switch, front passeng er occupant classification sys-
tem (ECU and sensors), “AIR BAG ON” indicat or light, “AIR BAG OFF” indicator light,
front passenger’s seat be lt buckle switch, seat belt preten sioners, airbags, interconnecting
wiring and power sources. ( P.29)
■Front passenger detection sensor, seat belt reminder and warning buzzer
If luggage is placed on the front passenger seat, the front passenger detection sensor may
cause the warning light to flash and the warning buzzer to sound even if a passenger is not
sitting in the seat.
■If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off af ter several driving trips.
If the light does not go off even after several trips, contact your Lexus dealer as soon as pos-
sible.
Warning lightWarning light/Details/Actions
When the light comes on:
Low tire inflation pressure such as
Natural causes ( P.341)
Flat tire ( P.350)
Adjust the tire inflation pressure to the specified level.
The light will turn off after a few mi nutes. In case the light does not
turn off even if the tire inflation pressure is adjusted, have the sys-
tem checked by your Lexus dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
Have the system checked by your Lexus dealer.
Warning lightWarning light/Details/Actions
Changes from a flashing to a solid light when the engine coolant tem-
perature increases
Stop and check. ( P.364, 366)