Page 425 of 602

423
GS350_300_GS F_OM_OM30G34U_(U)
7When trouble arises
7-1. Essential informationEmergency flashers................... 424
If your vehicle has to be stopped in an
emergency .................................425 7-2. Steps to take in an
emergency
If your vehicle needs to be towed................................ 426
If you think something is wrong ................ 432
Fuel pump shut off system ...... 433
If a warning light turns on or a warning buzzer
sounds.......................................... 434
If a warning message is displayed.......................................441
If you have a flat tire (vehicles with spare tire) ......................... 472
If you have a flat tire (vehicles without spare tire)...................483
If the engine will not start ........ 497
If the parking brake cannot be released ................................ 499
If the electronic key does not operate properly ...................... 501
If the vehicle battery is discharged .................................504
If your vehicle overheats .........509
If the vehicle becomes stuck .............................................. 515
Page 428 of 602
426
GS350_300_GS F_OM_OM30G34U_(U)7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem wi
th your transmission. Contact your
Lexus dealer or commercial to wing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.
Page 429 of 602
4277-2. Steps to take in an emergency
GS350_300_GS F_OM_OM30G34U_(U)
7
When trouble arises
If your vehicle is transported by a flatbed truck, it should be tied down at the loca-
tions shown in the illustration.
If you use chains or cables to tie down your vehicle, the angles shaded in black
must be 45 °.
Do not overly tighten the tie downs or the vehicle may be damaged.
If a tow truck is not available in an em ergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for at most 50 miles (80 km)
at under 18 mph (30 km/h).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flatbed truck
GS350/GS300GS F
GS350/GS300GS F
Emergency towing
Page 430 of 602
4287-2. Steps to take in an emergency
GS350_300_GS F_OM_OM30G34U_(U)
Take out the towing eyelet. (→P. 473, 485)
Remove the eyelet cover using a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehicle body
as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Emergency towing procedure
1
2
GS350/GS300
(except F SPORT models)GS350/GS300
(F SPORT models)
GS F
3
Page 431 of 602
4297-2. Steps to take in an emergency
GS350_300_GS F_OM_OM30G34U_(U)
7
When trouble arises
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 208
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and br aking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 473, 485)
4
5
6
7
Page 432 of 602

4307-2. Steps to take in an emergency
GS350_300_GS F_OM_OM30G34U_(U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyel ets are installed securely.
If not securely installed, towing ey elets may come loose during towing.
2WD models:
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged
or an accident may occur due to a change in
direction of the vehicle.
AWD models:
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain or related parts may be damaged,
the vehicle may fly off the truck.
Page 433 of 602
4317-2. Steps to take in an emergency
GS350_300_GS F_OM_OM30G34U_(U)
7
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground cleara nce for towing at the oppo-
site end of the raised vehicle. Without ad equate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the ve hicle during emergency towing
Do not secure cables or chains to the suspension components.
■Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent caus-
ing serious damage to the transfer (AWD mod-
els) and transmission.
Page 475 of 602
4737-2. Steps to take in an emergency
GS350_300_GS F_OM_OM30G34U_(U)
7
When trouble arises
Type A (GS350/GS300)
Location of the spare tire, jack and tools
Jack handle
Parking brake release tool
Screwdriver
Towing eyelet Wheel nut wrench
Spare tire
Jack1
2
3
4
5
6
7