59
Florida Consumer Notice
If the new motor vehicle you have purchased or leased does not conform t\
o the manufacturer ’s express warranty, you
may be entitled to a replacement or refund under the Florida Motor Vehicle Warranty Enforcement Act.
To exercise your rights, you first must notify the manufacturer in writing,\
after three attempts have been made to repair
the same nonconformity, of the need to repair the defect or condition in order to allow Kia a \
final attempt to cure the
nonconformity. This notice must be sent by registered or express mail to Kia at the a\
ddress listed below. The Motor
V ehicles Defect Notification form is provided to you in the pamphlet “\
Consumer Guide to the Florida Lemon law”
found in the glove compartment of your vehicle.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a comp\
laint resolution service administered
by the Council of Better Business Bureaus. To initiate arbitration, you must contact BBB AUTO LINE through their
800# provided on Page 42 of this book. Should you seek a repurchase or r\
eplacement under your state “Lemon Law”,
you must use BBB AUTO LINE, prior to initiating court action. However, if you choose to seek other remedies under
any other law, you need not use BBB AUTO LINE, although that option is still available to you.
For additional information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or\
toll-free number indicated below.
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF FLORIDA
72Maryland Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle.
In order to seek remedies under your state Lemon Law, you must first:1) Notify Kia at the address below, by certified mail, return receipt requested, of the problem with your \
vehicle, as required by law; and
2) Provide Kia an opportunity to cure the nonconformity, defect or condition.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a comp\
laint resolution service administered
by the Council of Better Business Bureaus. For additional information ab\
out BBB AUTO LINE, review Pages 41-43
of this book or contact Kia at the address or toll-free number indicated\
below.
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF MARYLAND
82New Hampshire Consumer Notice
The New Hampshire New Motor Vehicle Arbitration Law, RSA 357-D, applies to new motor vehicles sold or leased
(for two or more years) in the State of New Hampshire. A new motor veh\
icle is defined as a passenger vehicle,
motorcycle, or truck with a gross vehicle weight not exceeding 11,000 pounds.
If, during the express warranty period, you discover a defect which subs\
tantially impairs the use, market value, or
safety or this vehicle, and it has not been successfully repaired after \
three repair attempts by the manufacturer, its agent,
or an authorized dealer, or it has been out of service by reason of repair of one or more nonco\
nformities, defects, or
conditions for a cumulative total of thirty business days, you may be en\
titled to apply for a comparable replacement or
a refund of purchase price plus incidental damages less a reasonable all\
owance for use.
In order for a repair attempt to qualify, you must obtain a written repair order. Neither the manufacturer nor any agent
of the manufacturer (including the dealership service) may refuse to p\
rovide you with a written repair order at your
request.
The vehicle is deemed to be out of service if it is in for repair for a \
majority of the day.
You cannot use the New Motor Vehicle Arbitration Law if you elect to use the manufacturer’s dispute settlement
mechanism.
Y ou may not use the New Motor Vehicle Arbitration Law if you have stopped making payments on any lease \
or
financing agreement because of the vehicle’s condition.
The New Hampshire Motor Vehicle Arbitration Program includes other eligibility requirements which\
you must meet
to qualify.
NOTICE TO CONSUMERS
STATE OF NEW HAMPSHIRE MOTOR VEHICLE ARBITRATION BOARD
88New York Consumer Notice
(1)IN ADDITION TO ANY WARRANTIES OFFERED BY THE MANUFACTURER, YOUR NEW CAR,\
IF
PURCHASED AND REGISTERED IN NEW YORK STATE, IS WARRANTED AGAINST ALL MAT\
ERIAL
DEFECTS FOR EIGHTEEN THOUSAND MILES OR TWO YEARS, WHICHEVER COMES FIRST.\
(2) YOU MUST REPORT ANY PROBLEMS TO THE MANUFACTURER, ITS AGENT, OR AUTHORIZ\
ED
DEALER.
(3) UPON NOTIFICATION, THE PROBLEM MUST BE CORRECTED FREE OF CHARGE.
(4) IF THE SAME PROBLEM CANNOT BE REPAIRED AFTER FOUR OR MORE ATTEMPTS; OR I\
F YOUR CAR IS OUT OF SERVICE TO REPAIR A PROBLEM FOR A TOTAL OF THIRTY DAYS DURING \
THE WARRANTY
PERIOD; OR IF THE MANUFACTURER OR ITS AGENT REFUSES TO REPAIR A SUBSTANT\
IAL DEFECT
OR CONDITION WITHIN TWENTY DAYS OF RECEIPT OF NOTICE SENT BY YOU TO THE
MANUFACTURER BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED; THEN YOU MAY B\
E ENTITLED
TO EITHER A COMPARABLE CAR OR A REFUND OF YOUR PURCHASE PRICE, PLUS LICE\
NSE AND
REGISTRATION FEES, MINUS A MILEAGE ALLOWANCE ONLY IF THE VEHICLE HAS BEE\
N DRIVEN
MORE THAN 12,000 MILES.
(5) A MANUFACTURER MAY DENY LIABILITY IF THE PROBLEM IS CAUSED BY ABUSE, NEGLE\
CT, OR
UNAUTHORIZED MODIFICATIONS OF THE CAR.
(6) A MANUFACTURER MAY REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PU\
RCHASE PRICE IF THE PROBLEM DOES NOT SUBSTANTIALLY IMPAIR THE VALUE OF YOUR CAR\
.
(7) IF A MANUFACTURER HAS ESTABLISHED AN ARBITRATION PROCEDURE, THE MA\
NUFACTURER MAY REFUSE TO EXCHANGE A COMPARABLE CAR OR REFUND YOUR PURCHASE PRICE UNTIL \
YOU FIRST
RESORT TO THE PROCEDURE.
(8) IF THE MANUFACTURER DOES NOT HAVE AN ARBITRATION PROCEDURE, YOU MAY RESO\
RT TO ANY REMEDY BY LAW AND MAY BE ENTITLED TO YOUR ATTORNEY’S FEES IF YOU PREV\
AIL.
(9) NO CONTRACT OR AGREEMENT CAN VOID ANY OF THESE RIGHTS.
NOTICE TO CONSUMERS STATE OF NEW YORK
NEW CAR LEMON LAW BILL OF RIGHTS
103
Vermont Consumer Notice
The Vermont Lemon Law applies to new motor vehicles sold or leased (for two \
or more years) or registered in the
State of Vermont. A new motor vehicle is defined a passenger vehicle or truck, wit\
h a gross vehicle weight of 12,000
pounds or less, still under the manufacturer’s express warranty. 9 V.S.A Sections 4171 (6) and (9).
Y ou may be entitled to apply for a comparable replacement vehicle or pror\
ated refund if you discover a defect during
the express warranty period that has not been successfully repaired afte\
r three repair attempts by an authorized dealer.
The first repair must occur within the express warranty.
An alternative way of filing is if this vehicle has been out of service \
for repair for a cumulative total of thirty (30)
calendar days within the express warranty. The vehicle is considered to be out of service if it is in control of\
an
authorized dealer for the majority of each day.
A consumer may file a Demand with fewer than three unsuccessful repair a\
ttempts or fewer than thirty days out of
service for a safety or other reason which meets the reasonable repair t\
hreshold.
W ritten repair orders or examination reports must be obtained to attain t\
he presumption of reasonable repair.
Y ou will explain at the hearing how the defect(s) or condition(s) sub\
stantially impairs any combination of the use,
market value or safety of the vehicle as of the date of signing the Dema\
nd for Arbitration.
The Lemon Law may not be used if you elect to file a claim with the manu\
facturer ’s dispute settlement mechanism or
if you have discontinued vehicle payments.
The New Motor Vehicle Arbitration program includes other eligibility criteria.
NOTICE TO CONSUMERS STATE OF VERMONT
105
Virginia Consumer Notice
If this vehicle does not conform to its applicable warranties and Kia or\
its dealers have not repaired the vehicle after a
reasonable number of repair attempts or the vehicle has been out of serv\
ice for a specified number of days, you may be
entitled under the provisions of your state “Lemon Law” to a repla\
cement or repurchase of the vehicle and/or relief.
It shall be the responsibility of the consumer, or the consumer’s representative, prior to availing himself or herself of
the provisions of the “Lemon Law,” to notify Kia of the need for the correction or repair of the nonc\
onformity, unless
Kia has been notified as defined in §59.1-207.11 of the “Lemon Law.” If the manufacturer or factory representative
has not been notified of the conditions set forth in subsection B of §\
59.1-207.13 of the “Lemon Law,” and any of the
conditions set forth in subsection B of §59.1-207.13 of the “Lemon\
Law” already exists, Kia shall be given an
additional opportunity, not to exceed fifteen days, to correct or repair the nonconformity.
Kia offers its consumers third-party arbitration through BBB AUTO LINE, a complaint resolution service
administered by the Council of Better Business Bureaus. Although you ar\
e not required to use BBB AUTO LINE in
order to maintain a claim under your state “Lemon Law”, if you cho\
ose to seek remedies under the Magnuson-Moss
W arranty Act, you are required to use BBB AUTO LINE offered by Kia prior to initiating court action. For additional
information about BBB AUTO LINE, review Pages 41-43 of this book or contact Kia at the address or\
toll-free
number indicated below.
In addition, in order to seek remedies under your state “Lemon Law”\
, you must first:
1) Notify Kia at the address below, by certified mail, of the problem with your vehicle, and
2) Provide Kia an opportunity to repair your vehicle.
Should you have any concerns or questions regarding your Kia after you h\
ave contacted your local Kia dealer, please
contact Kia at:
Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410
Irvine CA 92619-2410
1-800-333-4KIA(4542)
NOTICE TO CONSUMERS STATE OF VIRGINIA