2018 KIA SORENTO manual

2018 Warranty and Consumer Information Manual
Printing : March 28, 2017
Publication No. : UM 170 PS 002
Printed in USA
북미향18MY전차종(USA표지)(170330).indd 12017-03-30 오후 5:48:35

The latest engineering techniques have been
incorporated into the design and production of your Kia
Vehicle. From the moment you get behind the wheel of
your new Kia Vehicle, you’ll notice how satisfying it
feels; a feeling you’ll appreciate for as long as you own
your Kia Vehicle. You’ll also be pleased by how strongly
we stand behind every Kia Vehicle. The New vehicle 60
month/60,000 Miles Limited Warranty described in this
manual is one of the finest available.
This warranty and consumer manual details the warranties
provided by Kia. You should consult this manual and your
Owner’s Manual to ascertain the maintenance intervals
you need to follow to maintain your warranty coverage.
In addition, your Authorized Kia Dealer will take care of
your service needs using Kia Genuine Parts and Kia
Genuine Accessories. These parts are covered by a
“Replacement Parts and Accessories Limited Warranty”.
Please see the contents of this manual for coverage
terms.
At Kia, it’s not enough to sell vehicles that look pleasing
in the showroom. We’re committed to making sure you
enjoy your Kia for years to come.
W elcome from Kia
Welcome2
2017-03-28

4
Subject to the other terms and conditions of this limited
warranty manual, Kia Motors America, Inc. (“Kia”)
warrants that it will arrange for an Authorized Kia dealer
at locations of its choice to provide for the repair of your
vehicle if it fails to function properly during normal use.
Authorized service facilities will remedy such failures to
function properly at Kia’s expense, if you present your
vehicle to such a service facility during its normal
operating hours, provide sufficient information to permit
a proper identification and diagnosis of the failure to
function, and permit the facility adequate time to
perform the necessary repair. As this obligation is
subject to the terms, conditions and limitations of this
manual, you should refer to the manual to understand
which repairs and replacements are covered by this
warranty. When an Authorized Kia Dealer makes
necessary repairs pursuant to the warranty, it may do so
using parts that are new, repaired, remanufactured,
reconditioned, or otherwise authorized by Kia. These
parts will be covered by the terms and conditions of the
Replacement Parts and Accessories Limited Warranty. If
an Authorized Kia Dealer declines or fails to carry out a
proper repair or replacement covered by this limitedwarranty without charge to you, Kia will (a) determine if
the repair or replacement requested by you is covered by
this New Vehicle Limited Warranty and, if so, (b) obtain
cooperation from an Authorized Kia Dealer to conduct
such repair or replacement without charge to you.
However, Kia’s obligation to do (a) and (b) requires you
to contact the Kia Consumer Assistance Center and
provide all materials needed by them to carry out those
obligations to you. The Center can be contacted at the
address or phone number provided in the Kia Owner
Satisfaction and Assistance Section of this manual, or
can also be found at the Kia website at
http://www.kia.com.
Parts replaced under any warranties in the Manual
become the property of Kia.
1. The Warranty Period
The New Vehicle Limited Warranty is divided into
various warranty periods. For the purpose of all
warranties contained in this Manual(other than
warranties on replacement parts or accessories
installed after the Kia Vehicle was placed into use),
What is Covered
New Vehicle Limited Warranty
New Vehicle Limited Warranty

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the warranty period begins on the Date of First
Service. “Date of First Service” means the first date
the Kia Vehicle is delivered to the first retail
purchaser, is leased or is placed into service as a
company vehicle use (e.g., as a demonstrator, rental
or fleet vehicle), whichever is earliest. Moreover,
whenever this manual refers to a warranty period of
months/miles, it means whichever comes first. Any
remaining portion of any warranty, except the 120
month/100,000 mile Power Train (Original Owner)
warranty, is fully transferable to subsequent owners.
2. Warranty Coverage
•Basic Warranty Coverage
Except as limited or excluded below, all components
of your new Kia Vehicle are covered for 60
months/60,000 miles from the Date of First Service,
whichever comes first (Basic Limited Warranty
Coverage). This Warranty does not cover wear and
maintenance items, or those items excluded
elsewhere in the Manual. See “Exceptions” and
“What is Not Covered.”
•Power Train Coverage
For Original Owners (defined below), the Power
T rain Limited Warranty begins upon expiration of the
60 month/60,000 mile Basic Limited Warranty
Coverage, and will continue to cover the following
components up to 120 months or 100,000 miles from
the Date of First Service, whichever comes first. It
does not cover normal wear and tear, maintenance, or
those items excluded elsewhere in this manual. See
“Exceptions” and “What is Not Covered.”
The items covered by the Power Train Limited
Warranty include:
- In the Engine: Cylinder block, cylinder head and
all internal parts, timing gear, seals and gaskets,
valve cover, flywheel, oil pump, water pump and
turbo charger.
- In the Transaxle: Transmission case and all
internal parts, torque converter, drive shafts,
universal joints, front hubs, bearings, seals and
gaskets.
- In the Axles: Axle shafts and C-V joints
New Vehicle Limited Warranty

9
New Vehicle Limited Warranty
The following items are not covered:
Damage due to Factors Beyond the Manufacturer’s
Control.
Examples of these factors include, but are not limited to:
•Misuse of your Kia Vehicle such as driving over
curbs, or other hazardous objects or road structures
or into roadway maintenance or construction areas,
overloading the vehicle, racing or engaging in
activities or uses not described in your owner ’s
manual or in Kia’s product literature.
•Accidents and incidents that damage your Kia
vehicle including but not limited to collision, fire,
theft, riot.
•Alteration, modification, tampering, rewiring.
•Damage or corrosion from the environment such as
acid rain, airborne fallout (chemicals, tree sap, etc.),
road salt, hail, wind storm, lightning, floods and acts
of God. This limitation also includes damage to
vehicle assemblies such as brakes and suspension.
•Changes to vehicle appearance caused by normal
use and exposure, corrosion to underlying metal
when paint integrity is not consistently maintained.
•Consumer induced damage caused by fluid spills,
burns in carpet, seats, trim or other damage that is
not considered a defect in material or workmanship.
•Window glass that is broken, chipped, scratched or
damage from outside influence is not considered a
defect in material or workmanship
•Paint or vehicle finish damage caused by applying
chemicals to the paint surface
•Damage caused by installing incorrect tires(size etc)
•Damage caused by the installation of any part that is
not equal to the OE part in quality of material or
workmanship
Damage due to Lack of Maintenance or the Use of
Wrong Fuel, Oil or Lubricants.
•Improper maintenance or the use of other than the
specified fuel, oil or lubricants recommended in
your Owner’s Manual. It is your obligation to ensure
that you obtain all fuels, oils and lubricants from
reliable vendors using quality products which meet
the Kia specifications identified in your Owner’s
Manual. In the event that problems result to your
vehicle due to service from vendors who use
reduced quality products, your vehicle warranties
will not provide coverage.
What is Not Covered

New Vehicle Limited Warranty10
•Damaged brake rotors and drums resulting from
failing to replace brake pads and/or shoes before
they have worn sufficiently to damage such rotors
and drums. It is your obligation to ensure adequate
inspections to prevent rotor and drum damage due to
pad/shoe wear.
Manufacturer Design Choices
•The choices made in designing your vehicle,
including the materials chosen for parts and
components.
•Note: A material is not defective or underperforming
under your warranty because a better, stronger, more
durable or more suitable material could have been
used.
•Note: All vehicle dimensions and measurements are
made solely at the discretion of the manufacturer
and are not warranted to be suitable for you or
anyone else who uses your vehicle.
Normal Deterioration
•Replacement or repair of parts intended to wear
including the friction wear parts of the brakes,
including brake pads and shoes, spark plugs, belts,
clutch linings, filters, wiper blades, bulbs, fuses, and
other wear and consumable items.
•Surface corrosion on any part other than the body
sheet metal panels forming the exterior appearance
of a Kia Vehicle.
Normal Maintenance
•Normal maintenance services such as: cleaning and
polishing, minor adjustments, lubrication, oil/fluid
changes, filters, anti- freeze coolant replenishment,
wheel alignment and tire rotation unless such services
are performed as part of a covered warrantable repair.
•Normal maintenance items including but not limited
to spark plugs, engine belts, filters, wiper blades, and
bulbs are not warranted. However, as a matter of
policy, Kia will repair or replace such maintenance
items of a new vehicle during the vehicle’s initial
ownership period, but only up to the first service
interval or 12 months/12,000 miles, whichever
comes first.
•Maintenance services described as “Scheduled
Maintenance Services”, “Owner Maintenance
Services” or “Appearance Care” in your Owner ’s
Manual.
Altered Mileage
•Any repair of a Kia Vehicle on which the odometer
has been altered or on which the actual mileage

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New Vehicle Limited Warranty
cannot be reasonably determined.
(When replacing the speedometer, the “Speedo-
meter Replacement Record” on the inside front
cover of this manual must be filled in by an
Authorized Kia Dealer).
Extra Expenses and Damages
•Any economic loss or other incidental, special,
consequential, or exemplary damages. This includes,
without limitation, payment for loss of use of the
Kia Vehicle, lodging, car rentals, travel costs, loss of
pay and any other expenses or damages.
UVO
•The New Vehicle Limited Warranty does not cover
some repairs for certain conditions or issues related
to the UVO system, if equipped, including, but not
limited to :
•Improper installation of paired devices such as
phones or digital media players
•Malfunctioning paired devices
•Inadequate signals
•Misuse such as insertion of foreign obejects
•Damage caused by unauthorized modification to
functionality or capability
•Installation of unauthorized or unapprovedsoftware, upgrades, or other system modifications
•Computer or internet viruses, bugs, worms, or
other similer issues.
Tires
•T
ires are warranted by the tire manufacturers and not
by Kia. In the event that you need assistance, please
contact your Kia dealer or refer to the tire warranty
pamphlets provided with your Kia Vehicle for
details.
Salvage or Total-Loss Vehicles
•Any Kia Vehicle that has ever been or should have
been issued a “salvage” title or similar
“branded”title under any state’s law; or has been
declared a “total loss” or equivalent by a financial
institution or insurance company. This exclusion
does not apply to Emission Warranties, Replacement
Parts Limited Warranty or any recalls or campaigns.
Production Changes
•Kia and its Authorized Kia Dealers reserve the right
to make changes in vehicles built and/or sold by Kia
and its Authorized Kia Dealers at any time without
incurring any obligation to make the same or similar
changes on vehicles previously built and/or sold.

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Maintenance
You are responsible for properly operating and
maintaining your Kia Vehicle in accordance with the
instructions described in your Owner’s Manual. If your
vehicle is used under severe driving conditions, you
must follow the maintenance requirements described in
your Owner’s Manual for severe driving conditions in
order to maintain your warranties.
Maintenance Records
Y ou are required to retain maintenance records since it
may be necessary in some instances for you to prove that
the required maintenance has been performed. The
“Scheduled Maintenance Record” beginning on Page 34
should be filled in when regular maintenance is
performed. Keep all receipts and make them available in
case questions rise about the services requested and
provided.
To Get Warranty Service
You must take your Kia Vehicle, along with this manual,
to an Authorized Kia Dealer in the United States during
its normal service hours. While any Authorized Kia
Dealer will perform warranty service, Kia recommends
that when possible you return to the dealership where
you purchased your Kia Vehicle in order to ensure
continuity in service and maintenance. If you have any
questions or need assistance regarding this warranty,
refer to “When You Need to Talk to Kia” starting on
Page 39.
Other Terms
This warranty is applicable to Kia Vehicles registered
and normally operated in the United States.
Service and Maintenance Outside the United
States
If you are going to be driving outside the United States,
it is important that you contact us at (800) 333-4542 in
order to determine what service and warranty coverage
is available in the area you will be travelling.
Y our Responsibilities in Order to Maintain Your Warranties
New Vehicle Limited Warranty