8. Troubleshooting guide
SymptomPossible cause Possible solution
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party
does not respond to the call, the party is out of
the service area, or the call is abandoned before
the party responds), the system may reject a
request to make a call to the phone number. Turn off the cellular phone and turn it on again to
reset the connection.
The system does not recognize the con-
nection of a cellular phone. The system
does not receive or make a call. The cellular phone is not compatible with the in-
vehicle hands-free phone system.
Use a cellular phone compatible with the system. Visit
the website (www.infinitiusa.com/bluetooth) for
model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register
the cellular phone again.
The phone operation is limited by the functions
(such as dial lock, etc.) of the registered cellular
phone. Remove any settings that are limiting use of the
cellular phone, and then perform registration again.
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5
second recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register
the cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For
example: heavy rain, construction sites, inside a
tunnel, oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed, and then speak a com-
mand.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
8-16
A
About route guidance .............................. 6-31
Adjusting settings ..................................... 2-16
App Garage screen ................................... 5-30
App Garage Settings screen .................. 5-31
Audio accessories...................................... 2-12
Audio jacks for wired headphones....... 3-58
Audio main buttons .................................. 3-14
Audio operation precautions ................... 3-2
Audio operations....................................... 3-18
Audio settings ........................................... 3-40
Audio source............................................... 3-19
Audio system................................................. 3-1
Audio system (Troubleshooting)............. 8-5
Audio system Steering wheel
audio controls............................................. 3-17
Auxiliary (AUX) devices............................ 3-39
B
Bluetooth® Hands-Free Phone .............. 4-1
Bluetooth® Hands-Free
Phone System .............................................. 4-2
Bluetooth® Hands-Free Phone
System (Troubleshooting)....................... 8-15
Bluetooth® information .......................... 4-14Bluetooth® streaming audio...... 3-13, 3-36
Building graphics ......................................... 6-6
C
Canceling route.......................................... 6-36
Center multi-function control panel ...... 2-4
Changing map view.................................... 6-9
Changing order of destination
and waypoints............................................ 6-39
Changing region......................................... 6-15
Changing scale of map .............................. 6-8
Clock settings............................................. 2-30
Command list................................................. 7-7
Compact Disc (CD) player ............ 3-4, 3-25
Compressed Audio
Files (MP3/WMA/AAC)........................... 3-9
Connecting Bluetooth® device.............. 2-31
Connecting Bluetooth®
Hands-free Phone....................................... 4-4
Connecting cellular phone ...................... 2-31
Connecting to Interactive
Voice Menu................................................. 5-21
Control buttons and touch
screen display............................................... 2-3
Controlling the rear system on the
front display................................................ 3-62
Current vehicle location........................... 6-59
Customer assistance .................................. 8-2
D
Deleting stored item................................. 6-53
Destination screen .................................... 6-17
Disc/USB memory device care
and cleaning................................................ 3-43
Display urgent traffic information ......... 5-6
Display View Bar....................................... 2-20
Displaying current vehicle location......... 6-6
Download application.............................. 5-29
Downloading All Information Feeds ... 5-22
During a call.................................................. 4-5
DVD player......................................... 3-5, 3-27
E
Editing route............................................... 6-37
Editing stored information .................... 6-50
Emergency support................................... 5-24
Example of how Vehicle Apps
is used........................................................... 5-34
F
Favorites...................................................... 4-13
Index
9-1
