You may notify INFINITI by contacting
our Consumer Affairs Department,
toll-free, at 1-800-662-6200.
For Canada
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform Transport Canada
in addition to notifying INFINITI.
If Transport Canada receives com-
plaints, it may open an investigation,
and if it finds that a safety defect ex-
ists in a group of vehicles, it may re-
quest that INFINITI conduct a recall
campaign. However, Transport
Canada cannot become involved in in-
dividual problems between you, your
retailer, or INFINITI.
You may contact Transport Canada’s
Defect Investigations and Recalls Divi-
sion toll free at 1-800-333-0510. You
may also report safety defects online
at: https://wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP/
fc-cp.aspx?lang=eng (English speakers)or https://wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP/
fc-cp.aspx?lang=fra (French speakers)
Additional information concerning mo-
tor vehicle safety may be obtained from
Transport Canada’s Road Safety Infor-
mation Centre at 1-800-333-0371 or
online at www.tc.gc.ca/roadsafety
(English speakers) or
www.tc.gc.ca/securiteroutiere (French
speakers).
To notify INFINITI of any safety con-
cerns please contact our Consumer In-
formation Centre toll free at 1-800-
361-4792.
WARNING
A vehicle equipped with All-Wheel Drive
(AWD) should never be tested using a two
wheel dynamometer (such as the dyna-
mometers used by some states for emis-
sions testing), or similar equipment. Make
sure you inform the test facility personnel
that your vehicle is equipped with AWD be-
fore it is placed on a dynamometer. Using
the wrong test equipment may result in
transmission damage or unexpected vehicle
movement which could result in serious ve-
hicle damage or personal injury.
Due to legal requirements in some states and
Canadian Provinces, your vehicle may be re-
quired to be in what is called the “ready con-
dition” for an Inspection/Maintenance (I/M)
test of the emission control system.
The vehicle is set to the “ready condition”
when it is driven through certain driving pat-
terns. Usually, the ready condition can be
obtained by ordinary usage of the vehicle.
If a powertrain system component is repaired
or the battery is disconnected, the vehicle
may be reset to a “not ready” condition. Be-
fore taking the I/M test, check the vehicle’s
inspection/maintenance test readiness con-
dition. Place the ignition switch in the ON
position without starting the engine. If the
READINESS FOR INSPECTION/
MAINTENANCE (I/M) TEST
10-32Technical and consumer information
