2018 INFINITI QX30 phone

BLUETOOTH® HANDS-FREE
PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle hands-free phone system.Use a cellular phone compatible with the system. Visit
the website (www.infinitiusa/bluetooth) for model compatibility.
Registration of the cellular phone has been performed incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or
becomes disconnected after registration is complete. The Bluetooth® setting of the in-vehicle hands-free
phone system is turned off. Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be
disrupted depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand-free phone system. Do not place the cellular phone close to the seats or your body.
Registration of the cellular phone is not complete. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party
does not respond to the call, the party is out of the network service area, or the call is abandoned
before the party responds), the system may reject a request to make a call to the phone number. Turn the cellular phone off and then on again to reset
the connection.
4-132Display screen, heater and air conditioner, and audio system

SymptomPossible cause Possible solution
The system does not recognize the
connection of a cellular phone and cannot receive or make a call. The cellular phone is not compatible with the
in-vehicle hands-free phone system. Use a cellular phone compatible with the system. Visit
the website (www.infinitiusa/bluetooth) for model compatibility.
The cellular phone is not connected. Check the registration procedure, and then register the cellular phone again.
The phone operation is limited by the functions (such as dial lock, etc.) of the registered cellular phone. Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
Registered voice tag is cut short. Speaking of the voice tag did not fit within the 5 second recording period after the beep. Speak the voice tag within 5 seconds after the beep.
The other party cannot hear your voice. The
other party can hear your voice, but it cracks or cuts out. The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example: heavy rain, construction sites, inside a tunnel, oncoming vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth® connection may be
disrupted depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phonesystem. Do not place a cellular phone close to the seats or your body.
When a cellular phone is operated to make a call, the hands-free function is no longer available. Some models of a cellular phone do not switch to
the hands-free mode when they are operated to make a call. This is not a malfunction. Make a call again using the
hands-free function.
The other party's voice cannot be heard. There is no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
Display screen, heater and air conditioner, and audio system4-133

SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen (if equipped) and the screen on a cellular phone. Making or receiving a call is unavailable even though the antenna
display indicates that it is possible to do so. The antenna display varies depending on the model
of cellular phone. This does not indicate a malfunction. The antenna
display and remaining battery level shown on the
navigation screen may be different from those shown on the cellular phone screen. Use them as a reference.
A voice cannot be heard clearly when using a cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or
completely shut out radio waves that are used for cellular phones. This is not a malfunction.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals, or neon billboards, etc. Electromagnetic waves that are generated from
radio devices may adversely affect the cellular phone. This is not a malfunction.
Noise is heard in the sound from the audio system while using a cellular phone. Radio waves that are generated from a cellular
phone may adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after deleting the pairing information from both the cellularphone and the vehicle system.
4-134Display screen, heater and air conditioner, and audio system

VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the command correctly. The interior of the vehicle is too noisy.
Close the windows or make sure the other
occupants are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the
command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following: voice guidance is announced, a tone sounds, andan icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear.Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is
announced, a tone sounds, and an icon on the screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed
in white on the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a telephone number, place a pause between area codes and dial codes, etc.
Voice recognition does not operate, and a tone sounds twice after pushing the <
>.The
<>is pushed before the system is ready to
accept voice commands. After turning on Infiniti InTouch, wait for the voice
recognition system to be ready before giving voice commands.
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SymptomPossible cause Possible solution
The USB memory device cannot operate with voice recognition. Depending on the device, an iPhone® or iPod® may
be recognized as a USB memory device. This is not a malfunction
More than one audio device is connected to USB port. Only one audio device can be operated with the
voice recognition system even when multiple
numbers of devices are connected. Select an audio source to operate with the voice recognition system.
The USB/iPod operation screen is grayed out. The audio device is not connected.Connect an audio device to the system.
An audio source to be operated with the voice recognition system has not been selected. Select an audio source to be operated with the
voice recognition system.
An error message is displayed when trying to select a track and operate the USB/iPod. The track information is being processed for
registration by the system. Song information will be loaded into the system
when a new audio device is registered for the first time or when the song information in the
pre-registered device has been changed. Wait for
the loading to complete (this may take from a few minutes to up to an hour).
The number of songs stored on the connected audio device exceeds its capacity. Decrease the number of songs stored on the audio
device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with information such as artist name, album
name, song name, and playlist, etc., will make voice recognition song search available.
The Navigation item is not displayed in the voice operation menu screen. Voice Recognition command preparation for the
navigation system is not completed immediately after the system is started. Display any screen other than the Voice
Recognition screen, and then push <
>.
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tire pressure warning light flashing for ap-
proximately one minute and then remaining
lit. When the fault has been rectified, the tire
pressure warning light goes out after you
have driven for a few minutes.
The tire pressure values indicated by the ve-
hicle information display may differ from
those measured at a filling station using a
pressure gauge. The tire pressures shown by
the vehicle information display are those
measured at sea level. At high altitudes, the
tire pressure values indicated by a pressure
gauge are higher than those shown by the
vehicle information display. In this case, do
not reduce the tire pressures.
The operation of the tire pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio head
phones, two-way radios) that may be being
operated in or near the vehicle.
Checking the tire pressure
electronically
1. Make sure that the ignition switch is in theON position.
2. Press the
orbutton on the
steering wheel to select the [Serv.] menu.
3. Press the
orbutton to select
[Tire Pressure]. 4. Press to confirm.
The current tire pressure for each wheel
will be displayed in the vehicle information
display.
If the vehicle was parked for longer than 20
minutes, the [Tire pressures will be displayed
after driving a few minutes] message is
shown.
After a teach-in period, the tire pressure
monitor automatically detects new wheels or
new sensors. If a clear allocation of tire pres-
sure to individual wheels is not possible, the
Tire pressure monitor active message is
shown instead of the tire pressure display.
The tire pressures are already being moni-
tored.
If a replacement wheel is fitted, for a few
minutes the system may continue to show
the tire pressure of the wheel that has been
removed. If this occurs, note that the value
displayed for the position where the replace-
ment wheel is fitted is not the same as the
current tire pressure of the replacement
wheel.
NSD660
5-8Starting and driving

At the end of a journey turn the ignition OFF
to avoid a discharged battery. The Idle
Stop/Start System does not automatically
turn ignition off.Vehicles with Intelligent Key are equipped
with keys featuring an integrated Intelligent
Key function and in some cases a detachable
push-button ignition switch (Start/Stop but-
ton).
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the ve-
hicle. This occurs, for example, when starting
the engine.
When you insert the push-button ignition
switch into the ignition lock, the system
needs approximately two seconds recogni-
tion time. You can then use the push-button
ignition switch.
WARNING
Do not operate the push-button ignition
switch while driving the vehicle except in
an emergency. (The engine will stop when
the ignition switch is pressed 3 consecutive
times in quick succession or the ignition
switch is pushed and held for more than 2
seconds.) If the engine stops while the ve-
hicle is being driven, this could lead to a
crash and serious injury.
Before operating the push-button ignition
switch:
•Select P (Park). Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. Prerequisite
for this is that:
•You do not depress the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
key:
•The push-button ignition switch must be
inserted in the ignition lock.
•The key must be in the vehicle.
•The vehicle must not be locked with the
key or Intelligent Key (see "Keys" in the "3.
Pre-driving checks and adjustments" sec-
tion).
Do not keep the Intelligent Key:
•With electronic devices, for example a mo-
bile phone or another key.
•With metallic objects, for example coins or
metal film.
•Inside metallic objects, for example a metal
case.
This can affect the functionality of the Intel-
ligent Key.
PUSH-BUTTON IGNITION SWITCH
(IF EQUIPPED)
5-16Starting and driving

3. Turn the key to the START position3in
the ignition lock and release it as soon as
the engine is running.
If the engine is very hard to start because it is
flooded, depress the accelerator pedal all the
way to the floor and hold it. Turn the ignition
switch to the START position to start crank-
ing the engine. After 5 or 6 seconds, stop
cranking by turning the ignition switch to
OFF. After cranking the engine, release the
accelerator pedal. Crank the engine with your
foot off the accelerator pedal by depressing
the brake pedal and turning the ignition
switch to start the engine. If the engine starts,
but fails to run, repeat the above procedure.
CAUTION
Do not operate the starter for more than
15 seconds at a time. If the engine does not
start, turn the ignition key to the OFF po-
sition and wait 10 seconds before cranking
again, otherwise the starter could be
damaged. 4.
Warm-up
Allow the engine to idle for at least 30
seconds after starting. Do not race the
engine while warming it up. Drive at mod-
erate speed for a short distance first, es-
pecially in cold weather. In cold weather,
keep the engine running for a minimum of
2 - 3 minutes before shutting it off. Start-
ing and stopping the engine over a short
period of time may make the vehicle more
difficult to start.
5. To stop the engine, Shift the transmission to position P (Park) by pressing the

button. and turn the ignition switch to the
OFF position.
NOTE
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
•Installation or extended use of electronic
accessories that consume battery power
when the engine is not running (Phone
chargers, GPS, DVD players, etc.)
•Vehicle is not driven regularly and/or only
driven short distances. In these cases, the
battery may need to be charged to main-
tain battery health.
STARTING PROCEDURE USING
THE PUSH-BUTTON IGNITION
SWITCH (IF EQUIPPED)
The push-button ignition switch can be used
to start the vehicle manually without insert-
ing the key into the ignition lock. The key must
be in the vehicle and the start/stop button
must be inserted in the ignition lock (see "Re-
moving the start/stop button" earlier in this
section). This mode for starting the engine
operates independently of the ECO start/
stop automatic engine start function.
You can start the engine if a valid key is in the
vehicle. Switch off the engine and always
take the key with you when leaving the ve-
hicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
•Depress the brake pedal and keep it de-
pressed.
•Press the push button ignition switch once
(see " Push-button ignition switch (if
equipped)" earlier in this section). The en-
gine starts.
Starting and driving5-19