2018 INFINITI QX30 engine

5. Information
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the Infiniti InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the Infiniti
InTouch
TMServices while driving, ex-
ercise extreme caution at all times so
full attention may be given to vehicle
operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the Infiniti InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the Infiniti InTouch
TMSer-
vices with the engine or the hybrid
system stopped. Doing so may discharge
the vehicle battery (12V battery). .
The Infiniti InTouch
TMServices cannot
be used under the following conditions:
— The Infiniti InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, behind
buildings or in mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are not
working properly.
— The Infiniti InTouch
TMServices net-
work system is disabled.
. Information Feeds download cannot be
used when the vehicle is connected to
the Infiniti InTouch
TMServices Data
Center and Infiniti InTouchTMServices
Response Center.
. Communication with the Infiniti In-
Touch
TMServices Data Center is related
to the data communication mode and
may cause occasional difficulty in receiv-
ing signals, and the signal receivable area may be limited compared to regular
mobile phones.
. You may hear clicks or experience inter-
ruptions while speaking with the Infiniti
InTouch
TMServices Response Specia-
lists. This is due to a shift in the
connection zone and is not a malfunc-
tion.
. Depending on the line used, the sound
volume may decrease. Adjust the volume
as necessary.
. Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the Infiniti
InTouch
TMServices Response Specialists
due to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The communication
connection between this unit and the
Infiniti InTouch
TMServices Data Center
allows for various services. When the
system connects to the Infiniti In-
5-20

TouchTMServices Data Center, an an-
tenna icon will appear on the screen. Use
the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. The Infiniti InTouch
TMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the signal strength
bar of the in-vehicle data communication
module indicates good reception, con-
nection to the Infiniti InTouch
TMServices
Data Center may be disabled. This does
not indicate a malfunction. Operate the
system again after a few minutes.
CONNECTING TO INTERACTIVE
VOICE MENU
Various services to support your driving are
available by answering Interactive Voice
Menu.
For more details, contact the Infiniti In-
Touch
TMServices support line at 1-855-
444-7244 or refer to the Infiniti InTouchTM
Services website usa.infinitiintouch.com (for
U.S.)/canada.infinitiintouch.com (for Cana-
da). 1. Display the Information menu screen.
“Displaying operation screen”
(page 2-14)
2. Touch [InTouch Services].
3. Touch [Connect to Voice Menu].
4. The system connects to the Infiniti InTouch
TMServices Response Center
and menu options will be announced.
Speak your preferred option.
.Destination Assistance
Sets a destination using an Interactive
Voice Response (IVR) system.
.Roadside AssistanceConnects to the Roadside Response
Specialist.
.Valet AlertTurns on the Valet Alert function and
monitors the vehicle movement within
a certain range.
INFO:
. You can also connect to an Infiniti
InTouch
TMServices Interactive Voice
Menu by touching the IVR soft button
on the map.
. After selecting [Connect to Voice Menu],
it may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being
used by other services.
. If your Bluetooth® Hands-Free phone
receives an incoming call while you are
speaking with an operator, a pop-up
message asking whether you would like
to take the call is displayed.
. To avoid disconnecting the line, do not
turn off the engine or the hybrid system.
SETTING ROUTE TO A
SEARCHED DESTINATION
Use Connected Search to find destinations
via the Internet and set a route to them
directly from your navigation system.
1. Display the Information menu screen.
“Displaying operation screen”
(page 2-14)
5. Information
5-21

.Park the vehicle in a safe location and
set the parking brake before operat-
ing SOS call switch.
. Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the Infiniti
InTouch
TMServices.
Making an emergency call
Type A (if so equipped):
1. Push the SOS call switch.
2. When the line is connected to the Infiniti
InTouch
TMServices Response Center,
speak to the emergency support staff.
If you want to cancel the emergency call,
push and hold the SOS call switch for a few
seconds.
INFO:
. After the SOS call switch is pushed, it
may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being
used by other services. .
An indicator light on the SOS call switch
shows the readiness of the emergency
support system. If the indicator light is
not illuminated, pushing the SOS call
switch does not connect your vehicle to
the Response Specialist.
The indicator light blinks while con-
nected to the Infiniti InTouch
TMServices
Response Center.
. Even when the indicator light is illumi-
nated, connection to the Infiniti In-
Touch
TMServices Response Center may
not be possible. If this occurs in an
emergency situation, contact the autho-
rities by other means.
. To avoid disconnecting the line, do not
turn off the engine or the hybrid system.
5. Information
5-25

5. Information
Type B (if so equipped):
1. Push to open the cover.
2. Push the SOS call switch
. An emer-
gency call is sent to the emergency call
center. At the same time, the vehicle
information (location of the vehicle,
vehicle speed and the direction of travel)
is also transferred.
3. When the line is connected to the Infiniti InTouch
TMServices Response Center,
speak to the emergency support staff.
If you want to cancel the emergency call,
push and hold the SOS call switch for a few
seconds.
INFO:
. After the SOS call switch is pushed, it
may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being
used by other services.
. Emergency support is available when the
SOS call switch indicator is turned on.
Emergency support cannot be used
when the SOS call switch indicator is
turned off. When the emergency support
is running the indicator will blink without
display show any error message after the
SOS call switch was pushed.
. To avoid disconnecting the line, do not
turn off the engine.
5-26

6. Navigation (if so equipped)
*When the GPS positioning accuracy is
low.
INFO:
. The vehicle icon may be misaligned when
starting the vehicle just after starting the
engine or the hybrid system.
. The vehicle icon may also be misaligned if
different sized tires or tire chains are
installed.
. The system has a function that auto-
matically corrects the vehicle icon posi-
tion when it is misaligned from the actual
position.
. Vehicle position correction by GPS may
not function when the vehicle is stopped. .
If the vehicle icon position does not
return to normal even after driving for a
while, correct the vehicle icon position
manually.
Detailed Map Coverage Areas
(MCA) for navigation system
This system is designed to help guiding to
the destination, and it also performs other
functions as outlined in this manual. How-
ever, the system must be used safely and
properly. Information concerning road con-
ditions, traffic signs and the availability of
services may not always be up-to-date. The
system is not a substitute for safe, proper
and legal driving.
Map data covers select metropolitan areas
in the United States and Canada.
Map data includes two types of areas:
“Detailed coverage areas” providing all de-
tailed road data and other areas showing
“Main roads only”.
INFO:
Detailed map data is not available in many
areas and is generally limited to select major
metropolitan areas.
When gray road is displayed on map
. When you are driving on a road displayed
in gray after the vehicle has deviated
from the suggested route during route
guidance, automatic rerouting may not
start immediately.
. The navigation system does not provide
route guidance for roads displayed in
dark green. Therefore, if the destination
is set on a road displayed in dark green,
the enlarged map display will return to
the ordinary map screen at some point
on a suggested route that is near the
destination. Also, voice guidance will
stop at some point on a suggested route
that is near the destination.
. Places information and street names
near roads displayed in gray may not be
contained in the map data.
ROUTE CALCULATION
.There may be cases where carpool lanes
are included on a suggested route when
the automatic rerouting function is acti-
vated, even if the [Use Time Restricted
Roads] is set to [Use Restriction Info].
“Route settings” (page 6-45)
6-62

6. Navigation (if so equipped)
nature of the sources used. Please
observe the actual traffic circum-
stances and regulations at all times
while driving.
— In a situation when the actual road conditions and traffic regulations
differ from the information con-
tained on the navigation system,
abide by the traffic rules.
— The navigation system does not provide, or account for in any way,
information regarding traffic and
road laws; speed restrictions; road
conditions including road slope,
grade, and/or surface conditions;
obstruction information including
bridge and tunnel height and width,
and/or other prevailing driving
and/or road conditions. Always rely
on your own driving judgment, tak-
ing into account the current driving
conditions.
— Minimize the amount of time spent viewing the screen while driving. The marks of companies:
The marks of companies displayed by this
product to indicate business locations are
the marks of their respective owners. The
use of such marks in this product does not
imply any sponsorship, approval, or endor-
sement by such companies of this product.
End-user terms
The data (“Data”) is provided for your
personal, internal use only and not for resale.
It is protected by copyright, and is subject to
the following terms and conditions which
are agreed to by you, on the one hand, and
CLARION CO., LTD. (“CLARION”) and its
licensors (including their licensors and sup-
pliers) on the other hand.
© 2018 HERE. All rights reserved.
This data includes information taken with
permission from Canadian authorities, in-
cluding © Her Majesty, © Queen’s Printer for
Ontario, © Canada Post, GeoBase®, ©
Department of Natural Resources Canada.
All rights reserved.
HERE holds a non-exclusive license from the
United States Postal Service® to publish and
sell ZIP+4® information.
© United States Postal Service® 2018. Prices are not established, controlled or
approved by the United States Postal Ser-
vice®. The following trademarks and regis-
trations are owned by the USPS: United
States Postal Service, USPS, and ZIP+4.
Terms and conditions:
Personal Use Only.
You agree to use this
Data together with Nissan Automotive
Products for the solely personal, non-com-
mercial purposes for which you were li-
censed, and not for service bureau, time-
sharing or other similar purposes. Accord-
ingly, but subject to the restrictions set forth
in the following paragraphs, you agree not
to otherwise reproduce, copy, modify, de-
compile, disassemble or reverse engineer any
portion of this Data, and may not transfer or
distribute it in any form, for any purpose,
except to the extent permitted by manda-
tory laws. Multi-disc sets may only be
transferred or sold as a complete set as
provided by CLARION and not as a subset
thereof.
6-68

8. Troubleshooting guide
SymptomPossible cause Possible solution
The system does not correctly recognize a
number spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When
speaking a telephone number, place a pause
between area codes, dial codes, etc.
Voice Recognition does not operate, and a tone
sounds twice after pushing <
>.<>
is pushed immediately after starting the
engine or the hybrid system. Push
<>again after a short period of time.
The USB memory device cannot be operated
with Voice Recognition. Depending on the device, an iPhone® or iPod®
may be recognized as a USB memory device.This is not a malfunction.
More than one USB memory device is connected
to the USB connection port. Only one USB memory device can be operated
with the Voice Recognition System even when
multiple numbers of devices are connected.
Select an USB memory device to operate with
the Voice Recognition System.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice
Recognition System has not been selected. Select an audio source to be operated with the
Voice Recognition System.
8-28