2018 INFINITI Q60 COUPE USB

iPod All ArtistsDisplay the iPod® all artists list.
iPod All Albums Display the iPod® all albums list.
iPod All Songs Display the iPod® all songs list.
Notes on operating audio by voice recognition:
.An audio device connected via Bluetooth cannot be operated with the Voice Recognition system. Source change is only available for
Bluetooth® streaming Audio.
. If two USB devices are connected at the same time, voice operation will only be available for use with one registered and selected device.
When selecting “YES” in the pop-up screen that displays after a new USB audio device is connected, the USB audio device is registered in
the Voice Recognition system and is selected automatically. You can select the device for voice recognition after "No" on the pop-up
screen is selected by restarting the engine with the device connected or remove the device and connect again. One iPod® and one USB
device can be registered in the system. If a USB audio device is newly registered, old data is overwritten. It may take a few moments to
register an audio device.
“Voice recognition settings” (page 10-17) Even when a device has been previously registered, simply connecting the device will not
result in it being selected automatically.
. The Artist, Album, Song and Play lists of audio stored in the connected USB device can be searched in voice. However, the maximum
number of items that can be registered is limited. If there are a lot of audio items registered in the USB device, it may take some time for the
system to prepare for audio search by voice.
. The Voice Recognition system may not function when the song information is too long (artist names, album titles, song titles and play lists,
etc.).
. The SXM function will not operate without a subscription to SiriusXM Satellite Radio.
10. Voice recognition
10-15

VOICE RECOGNITION SETTINGS
The voice recognition functions can be set.
1. Push

11 Troubleshooting guide
Customer assistance ...................................................... 11-2
System unit ....................................................................... 11-3Liquid crystal display ................................................ 11-3
Audio system ................................................................... 11-5 HD Radio technology ............................................... 11-5
Compact Disc (CD) player ...................................... 11-7
iPod® player ............................................................... 11-9
USB memory ............................................................. 11-11
Bluetooth® streaming audio ................................ 11-12 Bluetooth® Hands-Free Phone System ................ 11-14
Monitor system ............................................................ 11-18
Navigation (if so equipped) ....................................... 11-19
Basic operations .................................................... 11-19
Vehicle icon ............................................................ 11-20
Route calculation and visual guidance ............ 11-22
Voice guidance ....................................................... 11-24
Traffic information ............................................... 11-25
Infiniti InTouch
TMServices ................................. 11-26
Voice recognition ......................................................... 11-27

iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and firmware versions
available for the system.
A USB extension cable is not correctly con-
nected. Do not use a USB extension cable.
The cable is rapidly connected to or discon-
nected from the USB connector. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/track that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category
(less than 3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are
stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Playback cuts out. The sound cuts due to vibration resulting from
an unstable location of the iPod®. Place the iPod® on a stable location where it
does not roll over.
11. Troubleshooting guide
11-9

11. Troubleshooting guide
SymptomPossible cause Possible solution
Distorted sound occurs. The EQ (equalizer) function of the iPod® is
turned on. Turn off the EQ (equalizer) function.
Battery charge of an iPod® takes longer. Battery charge of the iPod® may take longer while an iPod® is playing back.If the iPod® is requires charging, it is recom-
mended to stop playback.
Battery charge of an iPod® is unavailable. The cable that is connected to the iPod® may deteriorate (cable disconnection, etc.).Check the cable currently in use.
Functions cannot be operated using an iPod®
that is connected to the in-vehicle audio system. -The operation of an iPod® must be performed
using the in-vehicle audio system after the
iPod® is connected to the system.
Sound skips. Surrounding circumstances (noise, etc.) may
cause sound skip. This does not indicate a malfunction.
A USB extension cable is not correctly con-
nected. Do not use a USB extension cable.
11-10

USB MEMORY
SymptomPossible cause Possible solution
The system does not recognize a USB device. A USB extension cable is used. Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
A USB device is rapidly connected to or
disconnected from the USB connector. Slowly connect or disconnect the USB device.
11. Troubleshooting guide
11-11

11. Troubleshooting guide
SymptomPossible cause Possible solution
The system does not correctly recognize a
number spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When
speaking a telephone number, place a pause
between area codes, dial codes, etc.
Voice recognition does not operate, and a tone
sounds twice after pushing the <
>.The
<>button is pushed immediately after
starting the engine or the hybrid system. Push the
<>again after a short period of
time.
USB memory device cannot operate with Voice
recognition. Depending on the device, iPhone® or iPod® may
be recognized as a USB memory device.This is not malfunction
More than one audio device is connected to USB
connection port. Only one audio device can be operated with the
Voice Recognition system even when multiple
numbers of devices are connected. Select an
audio source to operate with the Voice Recog-
nition system.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice
Recognition system has not been selected.Select an audio source to be operated with the
Voice Recognition system.
An error message is displayed when trying to
select a track and operate USB/iPod®. The track information is being processed for
registration by the system.Song information will be loaded into the system
when a new audio device is registered for the
first time or when the song information in the
pre-registered device has been changed. Please
wait for the loading to complete which may take
a few minutes to up to an hour.
Exceeding number of songs are stored in the
connected audio device than it can hold. Decrease the number of songs stored in the
audio device.
No song is stored in the audio device. Store songs in the connected audio device.
Storing songs with information such as artist
name, album name, song name, playlist, etc., will
make Voice recognition song search available.
11-28

A
About route guidance ............................. 9-30
Adjusting the screen.................................... 7-6
Adjusting volume and settings.............. 2-10
Advanced Climate Control system.......... 3-7
Air conditioner
In-cabin microfilter...................................... 3-8
Air filter
In-cabin microfilter...................................... 3-8
App Garage screen ..................................... 6-3
App Garage Settings screen .................... 6-3
Around View® Monitor (AVM)............... 7-8
Around View® Monitor
system operation.......................................... 7-9
Audio operation precautions ................... 4-2
Audio operations....................................... 4-12
Audio Source bar setting ........................ 4-13
Audio system
Steering-wheel audio controls .............. 4-12
Automatic
Automatic climate control system.......... 3-6
Auxiliary (AUX) devices............................ 4-31B
Bluetooth® Hands-Free
Phone System .............................................. 5-2
Bluetooth® information .......................... 5-14
Bluetooth® streaming audio...... 4-10, 4-27
Building graphics ......................................... 9-6
C
Cabin air filter .............................................. 3-8
Camera aiding sonar function ............... 7-19
Canceling Route......................................... 9-35
CD/USB memory device care
and cleaning............................................... 4-34
Changing map view.................................... 9-9
Changing order of destination
and waypoints............................................ 9-38
Changing region......................................... 9-15
Changing scale of map .............................. 9-8
Clock settings............................................. 2-21
Command list.............................................. 10-7
Compact Disc (CD) player ............ 4-4, 4-19
Compressed Audio
Files (MP3/WMA/AAC)........................... 4-7
Connecting Bluetooth®
audio device................................................ 2-22
Connecting Bluetooth® device.............. 2-22Connecting Bluetooth
Hands-free Phone....................................... 5-3
Connecting cellular phone ...................... 2-22
Connecting to Interactive
Voice Menu................................................. 8-16
Control buttons and functions................ 2-2
Current vehicle location.......................... 9-60
Customer assistance ................................ 11-2D
Defroster switch
Rear window and outside mirror
defroster switch........................................... 3-9
Deleting stored item................................. 9-54
Destination screen .................................... 9-16
Display Settings......................................... 2-17
Display urgent traffic information ....... 9-47
Display View Bar....................................... 2-12
Displaying current vehicle location.......... 9-7
Download application................................ 6-3
Driver Assistance settings ...................... 8-33
Dual Display.................................................. 2-2
During a call.................................................. 5-5
Index
12-1