INFINITI CONSUMER AFFAIRS
DEPARTMENT
For assistance or inquiries about the
INFINITI warranty, service or general ques-
tions, contact the INFINITI Consumer Af-
fairs Department at:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
INFINITI INTOUCHTMSYSTEM
HELPDESK CONTACT INFOR-
MATION
For assistance or inquiries about the Infiniti
InTouchTMsystem, or to order updated map
data, contact the INFINITI NAVIGATION
SYSTEM HELPDESK at:
. ADDRESS: P.O. Box 1588 Orem, UT
84059-992
. E-MAIL: [email protected]
. WEB SITE: www.infinitinavigation.com
or www.infiniti.ca.
. PHONES: 1-888-362-8837
. HOURS: Monday – Friday: 8:00 AM -
8:00 PM (Eastern Time) and Saturday:
10:00am - 6:00 PM (Eastern Time)
8. Information and settings
SiriusXM TRAVEL LINK® (if so
equipped)
SiriusXM Travel Link information is a sub-
scription service offered by SiriusXM Satel-
lite Radio. It is necessary to subscribe to use
the SiriusXM Travel Link information.
This service provides real-time information
regarding current weather, fuel prices,
sports scores, stock tickers and movie times
where available. The SiriusXM Travel Link is
broadcast to the vehicle by SiriusXM Satel-
lite Radio.
The service enables you to view the follow-
ing information on the navigation system:*Current information around the destination
*Detailed information and forecasts of an
area of interest
*Countrywide and local maps with the
current weather, temperature, warnings
and road condition information
*List of warning/watches events detected
around the current location
*Pop-up messages on the navigation screen
with voice announcements when warnings
and watches are detected around the cur-
rent location
WARNING
SiriusXM Travel Link information is not a
substitute for attentive driving. Weather
conditions change constantly and emer-
gency situations can arise without warn-
ing. Relying only on SiriusXM Travel Link
information could result in serious perso-
nal injury.
VIEWING SiriusXM TRAVEL
LINK®
SiriusXM Travel Link information is available
in limited markets. To subscribe to or check if
this service is available in the area, call 1-
866-635-2349 or access http://www.sir-
iusxm.com/travellink.
INFO:
. If a contract is not completed for the
SiriusXM Travel Link information service,
a message appears and it will not be
possible to check the information on the
traffic information system.
. The weather information is available
only for areas that provide weather
information to SiriusXM Travel Link.
example
8-4
INFINITI INTOUCHTMSERVICES
(if so equipped)
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the Infiniti
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner’s
Portal Website or contact an INFINITI
retailer.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
*Driving is serious business. Only use Infiniti
InTouchTMServices and Infiniti InTouchTM
Services Premier when safe to do so.
Services, including automatic crash notifica-
tion and SOS, require an active subscription,
and are dependent upon the telematics
device being in an operative condition, its
ability to connect to a wireless network,
compatible wireless network availability,
navigation map data, and GPS satellite
signal receptions, the absence of which can
limit or prevent the ability to reach Infiniti
InTouch
TMServices Customer Care or re-
ceive support. Services require compatible
3G GSM/GPRS cellular network provided by AT&T. 3G cellular network is not available
in all areas and/or available at all times.
Cellular network not available in Guam,
Puerto Rico, U.S. Virgin Islands, Saipan or
American Samoa. Cellular technology is
evolving, and changes to cellular networks
provided by independent companies are not
within Infiniti’s control. Certain vehicle ser-
vices, including Google® compatible ser-
vices, provided by independent companies
are not within Infiniti’s control and are
subject to change without notice or liability
to Infiniti and its affiliates and agents. The
trial subscription begins on your date of
purchase. At the end of the complimentary
trial, a paid subscription is required to
continue to use the service. Your service will
continue under the terms of your Subscrip-
tion Agreement, or until 2G coverage is
terminated on December 31, 2016 (if equip-
ment upgrades or roaming charges are not
available by that date). Standard text rates
and/or data usage may apply. Terms and
conditions of Subscription Agreement apply.
See www.infinitiusa.com for more informa-
tion.
†Remote Engine Start available on select
models. You are responsible for using Re-
mote Engine Start in accordance with any
laws, rules or ordinances in effect in your
vehicle’s location.
Google Calendar
TMis a trademark of Google
Inc.
INFINITI INTOUCHTMSERVICES
FEATURES
Infiniti InTouchTMServices provides various
types of information and services by con-
necting your vehicle to the Infiniti InTouch
TM
Services Data Center and Infiniti InTouchTM
Services Response Center using the TCU
(Telematics Control Unit) installed in your
vehicle.
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to Infiniti InTouch
TM
Services.
— The Infiniti InTouch
TMServices net-
work system is disabled.
8. Information and settings
8-11
8. Information and settings
— The vehicle moves outside the ser-vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system. .
The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the Infiniti
InTouch
TMServices.
INFO:
. Infiniti InTouch
TMServices features are
dependent upon subscription enrollment
and the telematics device being in op-
erative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the Infiniti InTouch
TMServices Subscrip-
tion Agreement apply.
. Enrollment is required in order to use
Infiniti InTouch
TMServices. The services
that can be received vary depending on
the plan in which you are enrolled.
. All services are complimentary for the
trial period. .
After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
Infiniti InTouch
TMServices may be updated.
The latest detailed information is available
on the following websites or from the
support line.
Infiniti InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
Infiniti InTouch
TMServices support line:
1-855-444-7244
. Automatic Collision Notification:
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
Infiniti InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
8-12
8. Touch a street as the second street fromthe list. An intersection list screen is
displayed.
INFO:
Touch [Map] to display intersection at
the center of the map on the upper
display.
9. Touch intersection from the list.
10. The selected destination is displayed at the center of the map on the upper
display. Touch [Start] to start route
guidance.
FINDING NEARBY PLACE
A facility located near the current vehicle
location or another location that you move
to by scrolling the map can be set as the
destination. This allows you to set the
destination to a facility located near the
current vehicle location or another location
that you move to by scrolling the map.
1. Push
9. Navigation (if so equipped)
2. After the tone sounds, speak a com-mand.
To set the destination from the Stored
Locations:
“ Stored Locations”
SETTING BY PHONE NUMBER
If the phone number of a facility is known, it
is possible to search for a facility by entering
the phone number.
INFO:
. If the area code of the specified tele-
phone number does not exist in the map
data, the system cannot search for the
location.
. Only the locations included in the data-
base in the map data can be searched for
by phone number. Residential phone
numbers cannot be used to search for a
location.
1. Push
VIEWING TRAFFIC INFORMA-
TION
SiriusXM Traffic information is a subscrip-
tion service offered by SiriusXM Satellite
Radio.
This service provides real-time information
regarding traffic flow, accidents, road con-
struction and other incidents, where avail-
able.
SiriusXM Traffic combines information from
commercial and public traffic data providers
including government departments of trans-
portation, police, emergency services, road
sensors, cameras and aircraft reports. The
traffic information is broadcast to the
vehicle by the SiriusXM satellites. Traffic
information available for the route the driver
selected is shown on the navigation screen
so traffic conditions between you and the
destination are known. Three types of real-
time traffic information for major roadways
are shown on the navigation system:. Unscheduled traffic data for example,
accidents and disabled vehicles.
. Scheduled traffic data, for example road
construction and road closures. .
Traffic flow information (rate of speed
data).WARNING
SiriusXM Traffic information is not a
substitute for attentive driving. Traffic
conditions change constantly and emer-
gency situations can arise without warn-
ing. Relying only on SiriusXM Traffic
information may lead to a collision and
could result in serious personal injury.
NOTE:
Flow information is provided only for roads
equipped with traffic sensors and is not
available in all markets covered by the
service. Flow data may not be available on
portions of a road that is under construc-
tion.
SiriusXM Traffic information is available in
limited markets. To subscribe or to check if
this service is available in the area:
call 1-866-635-2349 or see www.siriusxm.
com/siriusxmtraffic
INFO:
If a contract is not completed for SiriusXM
Traffic information service, a message ap-
pears, and it will not be possible to check the
information on the traffic information sys-
tem.
9. Navigation (if so equipped)
9-45
9. Navigation (if so equipped)
VIEWING AVAILABLE TRAFFIC
INFORMATION
NavTraffic information is a subscription
service offered by SiriusXM Satellite Radio.
This service provides real-time information
regarding traffic flow, accidents, road con-
struction and other incidents, where avail-
able.
NavTraffic combines information from com-
mercial and public traffic data providers
including government departments of trans-
portation, police, emergency services, road
sensors, cameras and aircraft reports. The
traffic information is broadcast to the
vehicle by the SiriusXM satellites. Available
traffic information on the route the driver
selected is shown on the navigation screen
so traffic conditions between you and the
destination are known. Three types of real-
time traffic information for major roadways
are shown on the navigation system:
* Unscheduled traffic data for example,
accidents and disabled vehicles.
* Scheduled traffic data, for example road
construction and road closures.
* Traffic flow information (rate of speed
data).
WARNING
NavTraffic information is not a substi-
tute for attentive driving. Traffic condi-
tions change constantly and emergency
situations can arise without warning.
Relying only on NavTraffic information
may lead to a collision and could result in
serious personal injury.
NOTE:
Flow information is provided only for roads
equipped with traffic sensors and is not
available in all markets covered by the
service. Flow data may not be available on
portions of a road that is under construc-
tion.
“SiriusXM Travel Link®” (page 8-4)
1. Push