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INFINITI INTOUCHTMSERVICES
(if so equipped)
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the Infiniti
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner’s
Portal Website or contact an INFINITI
retailer.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
*Driving is serious business. Only use Infiniti
InTouchTMServices and Infiniti InTouchTM
Services Premier when safe to do so.
Services, including automatic crash notifica-
tion and SOS, require an active subscription,
and are dependent upon the telematics
device being in an operative condition, its
ability to connect to a wireless network,
compatible wireless network availability,
navigation map data, and GPS satellite
signal receptions, the absence of which can
limit or prevent the ability to reach Infiniti
InTouch
TMServices Customer Care or re-
ceive support. Services require compatible
3G GSM/GPRS cellular network provided by AT&T. 3G cellular network is not available
in all areas and/or available at all times.
Cellular network not available in Guam,
Puerto Rico, U.S. Virgin Islands, Saipan or
American Samoa. Cellular technology is
evolving, and changes to cellular networks
provided by independent companies are not
within Infiniti’s control. Certain vehicle ser-
vices, including Google® compatible ser-
vices, provided by independent companies
are not within Infiniti’s control and are
subject to change without notice or liability
to Infiniti and its affiliates and agents. The
trial subscription begins on your date of
purchase. At the end of the complimentary
trial, a paid subscription is required to
continue to use the service. Your service will
continue under the terms of your Subscrip-
tion Agreement, or until 2G coverage is
terminated on December 31, 2016 (if equip-
ment upgrades or roaming charges are not
available by that date). Standard text rates
and/or data usage may apply. Terms and
conditions of Subscription Agreement apply.
See www.infinitiusa.com for more informa-
tion.
†Remote Engine Start available on select
models. You are responsible for using Re-
mote Engine Start in accordance with any
laws, rules or ordinances in effect in your
vehicle’s location.
Google Calendar
TMis a trademark of Google
Inc.
INFINITI INTOUCHTMSERVICES
FEATURES
Infiniti InTouchTMServices provides various
types of information and services by con-
necting your vehicle to the Infiniti InTouch
TM
Services Data Center and Infiniti InTouchTM
Services Response Center using the TCU
(Telematics Control Unit) installed in your
vehicle.
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to Infiniti InTouch
TM
Services.
— The Infiniti InTouch
TMServices net-
work system is disabled.
8. Information and settings
8-11
8. Information and settings
— The vehicle moves outside the ser-vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system. .
The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the Infiniti
InTouch
TMServices.
INFO:
. Infiniti InTouch
TMServices features are
dependent upon subscription enrollment
and the telematics device being in op-
erative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the Infiniti InTouch
TMServices Subscrip-
tion Agreement apply.
. Enrollment is required in order to use
Infiniti InTouch
TMServices. The services
that can be received vary depending on
the plan in which you are enrolled.
. All services are complimentary for the
trial period. .
After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
Infiniti InTouch
TMServices may be updated.
The latest detailed information is available
on the following websites or from the
support line.
Infiniti InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
Infiniti InTouch
TMServices support line:
1-855-444-7244
. Automatic Collision Notification:
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
Infiniti InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
8-12
.Curfew Alert:
Curfew Alert allows you to monitor the
time and day when your vehicle is driven.
If your Infiniti is operated outside of the
pre-determined schedule, you will re-
ceive a notification according to your
preference (email, text message, or auto-
mated phone call).
. Emergency Call:
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, by push the in–vehicle
button to use this feauture. The Re-
sponse Specialist provides various assis-
tance depending on the situation
“Emergency support” (page 8-22)
. Enhanced Roadside Assistance:
Enhanced Roadside Assistance allows
you to receive assistance from the Road-
side Response Specialist for a non–
emergency incident that requires a tow-
ing or third-party response service. The
service is accessed by touching the IVR
(Interactive Voice Response) soft button
on the navigation screen or by pushing
the in-vehicle
Assistance may also be used in conjunc- tion with the Emergency Assistance
service, if warranted.
“Emergency support” (page 8-22)
. My Schedule:
The My Schedule feature allows you to
access your personal online Google Ca-
lendar™ via the navigation system, and
can display the calendar or read out the
schedule. This service will also allow you
to review your appointments and meet-
ings, and select the meeting location as a
destination.
“Using My Schedule” (page 8-17)
. Report Stolen Vehicle:
A Response Specialist will attempt to
obtain location information from a re-
ported stolen vehicle and provide that
information to local law enforcement
agencies to assist in the recovery of your
stolen vehicle.
. Remote Door Lock/Unlock:
The Remote Door Lock/Unlock feature
allows you to access the vehicle remotely
by calling to an Infiniti InTouch
TMSer-
vices Response Specialist or from the
Infiniti InTouch
TMServices website to
send lock or unlock commands to the
vehicle.
“Connecting to Interactive Voice
Menu” (page 8-16)
. Remote Sound Horn and Flash Lights:
Remote Horn and Lights allows you to
remotely flash the lights and sound the
horn on your Infiniti. It is most often used
to help you locate your vehicle.
. Remote Engine Start:
Remote Engine Start provides you the
convenience of being able to start your
Infiniti from the website or from your
mobile phone. Once started, your car will
run for 10 minutes. If you need a little
extra time before you get to your car,
you can extend the run time by making a
second Remote Engine Start request.
The car will run for an additional 10
minutes from the time of your second
request.
. Alarm Notification:
The Alarm Notification feature will noti-
fy you via the chosen notification meth-
od on the Infiniti InTouch
TMServices
website when your vehicle alarm system
is activated.
. Scheduled Maintenance Notification:
The Maintenance Alert Notification pro-
8. Information and settings
8-13
8. Information and settings
vides your vehicle’s mileage data to
INFINITI. INFINITI notifies you of main-
tenance notifications using this mileage
data.
. Maintenance Alert:
Maintenance Alert allows you to receive
notifications via the chosen notification
method set in the Infiniti InTouch
TM
Services website in the event of a vehicle
sub-system malfunction. The service is
managed through the Infiniti InTouch
TM
Services website.
. Destination Assistance:
The Destination Assistance helps you to
search a destination via the Interactive
Voice Response (IVR) system or a live
Response Specialist by pushing the IVR
soft button on the navigation screen. The
IVR system will ask you for a name, item
or address, etc. to locate your requested
point of interest and accesses a third-
party service to bring up the most
applicable results. A Response Specialist
will assist you if your request is not
recognized in the IVR session.
. Destination Send–to Vehicle:
Destination Send-to-Vehicle feature al-
lows you to find the point of interest information from the latest database
within the Infiniti InTouch
TMServices
website and download the information
to the vehicle.
“Using Destination Send to Car”
(page 9-28)
. Connected Search:
Connected Search gives you the ability
to conduct a point of interest search
around the vehicle location via the
Destination menu of the navigation
system. This search links to the Infiniti
InTouch
TMServices database which may
have destination information that is
more up-to-date than your Infiniti
hard-drive navigation system.
“Searching by connecting Data
Center” (page 9-27)
. Drive Zone:
The Drive Zone feature allows you to
monitor the movement of your vehicle in
and out of specified regions. Using the
Infiniti InTouch
TMServices website or
the Interactive Voice Response (IVR),
you can define a series of allowed or
restricted regions, and are then alerted
via your chosen notification method
when the vehicle enters or leaves a
designated region. You can also query the Infiniti InTouch
TMServices website
to see a listing of alert notifications
received.
. Max Speed Alert:
Max Speed Alert allows you to monitor
the speed of your vehicle by receiving
alerts. You can set the maximum speed
via the Infiniti InTouch
TMServices web-
site, and if your vehicle exceeds the
specified speed threshold, you will re-
ceive a notification via the chosen meth-
od. You can also query the Infiniti
InTouch
TMServices website to view a
listing of Max Speed Alert notifications.
. Mobile Information Service (if so
equipped):
Mobile Information Service (MIS) deli-
vers information such as the latest news
headlines, stock quotes and sports
scores set in the Infiniti InTouch
TM
Services website to be displayed on your
navigation screen or to be read out.
“Viewing information feeds”
(page 8-17)
. Valet Alert:
Valet Alert notifies you if the vehicle
moves outside a 0.2 mile radius of the
location set on the Infiniti InTouch
TM
8-14
8. Information and settings
.The system will pause announcements
when interrupted by the voice guidance
given by the navigation system. When
the voice guidance finishes, the system
will restart the announcement.
. The volume can be adjusted when the
system announces the information.
“Volume settings” (page 2-19)
. The selected content is read out while
the vehicle is being driven, or if parked,
you can read the content on the display.
. Content settings can be made using the
Infiniti InTouch
TMServices website. For
more details, contact the Infiniti In-
Touch
TMServices support line at 1-
855-444-7244 or refer to the Infiniti
InTouch
TMServices website usa.infini-
tiintouch.com (for U.S.)/canada.infini-
tiintouch.com (for Canada).
Screen information:
When information feeds are downloaded
from the Infiniti InTouch
TMServices Data
Center, the contents of the information are
displayed while the vehicle is stopped.
Menu:
Stop to announce the content is an-
nounced (Text-to-Speech), and displays
the operation menu.
Contents:
The contents of the Infiniti InTouchTM
Services feeds are displayed.
[]/[]:
Turns to the next or previous page if the
information has a number of content
pages.
:
If the information contains map infor-
mation, the icon be displayed. It can be
set as the destination.
:
If the information contains phone num-
ber information, the icon is displayed. It is possible to make a phone call to the
facility.
After parking the vehicle in a safe location
and touching [Menu], the operation menu is
displayed on the right side of the screen.
INFO:
The availability of the operation menu items
differs depending on the contents of the
selected information feeds.
Updating All Information Feeds
It is possible to synchronize with the list
updated Infiniti InTouchTMServices website,
such as “Destination Send to Car”, “My
Schedule”, “Mobile Info. Service” or “Journey
Planner”, etc.
For details of the services and settings, refer
to the Infiniti InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)/canada.in-
8-18
Step 1 Step 2 Setting itemResult
[Answer Back] Select the Answer back timing.
[Battery Saver Mode] Setting Battery Saver Mode.
Push
Step 1 Step 2 Setting itemResult
[Software Information] Display the Software Information.
QUICK SETTING MENU SCREEN
Touch [] on the lower touch screen
display (lower display) to set the display of
the setting menu items.
The following items are available settings.Setting item Result
[Day/Night]: Adjust the upper and lower screen brightness. Toggle the map color
between the day screen and night screen.
[Bass]: Adjust the speaker tone quality and sound balance by touching
[+]/[-], [L]/[R] or [R]/[F].
[Treble]:
[Balance]:
[Fade]:
[Volume Adjustment]: This turns on and off, as well as adjusts, the volume for various functions including, phone, navigation voice guidance (if so
equipped), as well as system beeps
8. Information and settings
8-29