2018 INFINITI Q50 bluetooth

6. Infiniti InTouchTMApps
3. Input your name and PIN code and select[Instant Access] ON or OFF, and then
touch [Save].
INFO:
If the Instant Access mode is set to ON, it
is not necessary to enter a PIN code each
time.
4. Stored user name is displayed in the list, touch the user name.
5. Input PIN code and touch [OK]. Display your mail box screen.
If an account is not yet set up, set an
account (Google account, etc) in the
Manager Account screen displayed.
INFO:
. On receive message screen, touch sender
name or address to display sender detail
screen.
. System folders (Inbox, Draft, send, etc.)
cannot be modified.
MOBILE APPS (if so equipped
for Canada)
Mobile Apps are a limited selection of
popular smartphone-based Apps that have
been customized for in-vehicle use. Mobile
Apps can be accessed by connecting your
compatible smartphone to the vehicle.
Using with iPhone®:
To use Infiniti InTouch
TMMobile Apps with
your iPhone®, the iPhone® must be con-
nected with a USB cable. If an additional
iPhone® is connected by wired connection
while an iPod® is being used via a wired
connection, the service will not be available.
To use the service, it is first necessary to
unplug the iPod® cable from the USB
connection port where the iPod® is con-
nected.
“Media Hub” (page 2-6)
Using with an Android smartphone:
To use Infiniti InTouch
TMMobile Apps with
your Android smartphone, the device must
be connected via Bluetooth and registered
as a hands-free device.
“Connecting Bluetooth® device”
(page 2-22) A compatible smartphone is required to use
Mobile Apps.
CAUTION
.
To use Mobile Apps, the Infiniti
InTouchTMApp must be installed and
running on the compatible smart-
phone. This app can be downloaded
from the iTunes App Store or Google
Play store.
. Mobile Apps also requires an active
subscription and valid Infiniti Owner
Portal account. Please see http://
www.infiniti.ca/infinitiintouch for
more information.
. Communication fees may be charged
depending on the contents of the
contract between the user and the
mobile phone carrier.
. Before using this service, some appli-
cations may require individual sub-
scriptions (e.g., Facebook, etc.).
. For some applications, the system
may not support all of the functions
of applications that are installed on
your smartphone. Additionally, due to
service provider policies, the contents
6-8

Services website. You can activate Valet
Alert from the “Voice Menu” and saying
“Valet Alert” when the call is connected.
“Connecting to Interactive Voice
Menu” (page 8-16)
. Journey Planner feature allows you to
set the route according to the route plan
created in advance by the INFINITI
Owner’s Portal Website.
“Using Journey Planner”
(page 9-23)
Notice to Bluetooth® Hands-free
phone users
The Bluetooth® Hands-free phone system
will be disabled and not be able to take
phone calls while the vehicle is connected to
the Infiniti InTouch
TMServices Response
Specialists or the emergency support staff
at the Infiniti Response Center.
This is to avoid various services by Infiniti
InTouch
TMServices Response Specialists
(such as route guidance) and Infiniti In-
Touch
TMServices emergency support staff
being interrupted by incoming calls. Incom-
ing phone calls received while the vehicle is
connected to the Service Center will not be
listed in the call history of the Bluetooth®
Hands-free phone system. However those incoming calls may be listed in the call history
of your mobile phone, depending on its
capabilities. After disconnecting communi-
cation with the Infiniti InTouch
TMServices
Response Specialist or Infiniti InTouchTM
Services emergency support staff, check
the incoming call history on your mobile
phone when it is safe to do so.
Service application
A separately purchased Infiniti InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following Infiniti
InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the Infiniti InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the Infiniti
InTouch
TMServices while driving, ex-
ercise extreme caution at all times so
full attention may be given to vehicle
operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the Infiniti InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the Infiniti InTouch
TMSer-
vices with the engine or the hybrid
system stopped. Doing so may discharge
the vehicle battery.
. The Infiniti InTouch
TMServices cannot
be used under the following conditions:
— The Infiniti InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
8. Information and settings
8-15

8. Information and settings
SETTINGS SCREEN
The system can be customized to make it easier for you to use.
The displayed items vary depending on the equipped options.
The order of displayed items can be sorted.
INFO:
Available setting items under [Vehicle] may vary depending on model, trim level, options selected, order, date of production, region or
availability, since the system settings listed below cover all items for all models contained in this manual. Therefore, you may find information
about features or equipment that are not included, not available, or not installed on your vehicle.
Step 1 Step 2 Setting item Result
Push

1st Command 2nd Command 3rd Command 4th Command Action
Phone Favorites <1 - 6> Access frequently called contacts by storing into the favorite list.


Redial Makes a call to the last outgoing phone number.
International
Call Makes an international call by allowing more than 11 digits to be spoken.
You may need to include the international call prefixes and country codes.
Add Phone Use this command to connect a compatible Bluetooth device to system. Follow the on-screen instructions to complete the pairing process from your
handset.
Call
Home <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Home”.
Call
Mobile <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Mobile”.
Call
Work <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Work”.
Call
Other <1 - 6> “Call” followed by a contact name stored in your phonebook from the
cellular phone and the location name “Other”.
INFO:
. The system can read out SMS text messages in voice. However, it cannot always read the text correctly.
General navigation command
The following commands can be used during the Navigation Voice recognition session.
10. Voice recognition
10-9

10. Voice recognition
FM <87.7-107.9> HD <#>Turns to the FM HD Radio band, selecting the preferred station.
CD Track <#> Turns on the CD, selecting the track number.
USB Play Song

iPod Play Song
<1 - 6>
Turns on the USB or iPod®, selecting the track. You can speak the
commands successively.
USB Play Song
iPod Play Song
Turns on the USB or iPod®, selecting the track. You can speak the
commands successively.
Play Play the audio source which you said.
Play AM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
SXM Turns to the SiriusXM Satellite Radio band, selecting the channel last
played.
USB Turns on the USB, selecting the last played mode.
iPod Turns on the iPod®, selecting the last played mode.
CD Turns on the CD, selecting the last played mode.
Bluetooth Audio Turns on the Bluetooth Audio, selecting the last played mode.
AUX Turns on the AUX audio, selecting the last played mode.
iPod Playlist <1 - 6> Turns on the iPod®, playing the playlist which you said.
iPod Play Playlist Turns on the iPod®, playing the playlist which you said.
USB All Artists Display the USB all artists list.
USB All Albums Display the USB all albums list.
USB All Folders Display the USB all folders list.
10-14

iPod All ArtistsDisplay the iPod® all artists list.
iPod All Albums Display the iPod® all albums list.
iPod All Songs Display the iPod® all songs list.
Notes on operating audio by voice recognition:
.An audio device connected via Bluetooth cannot be operated with the Voice Recognition system. Source change is only available for
Bluetooth® streaming Audio.
. If two USB devices are connected at the same time, voice operation will only be available for use with one registered and selected device.
When selecting “YES” in the pop-up screen that displays after a new USB audio device is connected, the USB audio device is registered in
the Voice Recognition system and is selected automatically. You can select the device for voice recognition after "No" on the pop-up
screen is selected by restarting the engine with the device connected or remove the device and connect again. One iPod® and one USB
device can be registered in the system. If a USB audio device is newly registered, old data is overwritten. It may take a few moments to
register an audio device.
“Voice recognition settings” (page 10-17) Even when a device has been previously registered, simply connecting the device will not
result in it being selected automatically.
. The Artist, Album, Song and Play lists of audio stored in the connected USB device can be searched in voice. However, the maximum
number of items that can be registered is limited. If there are a lot of audio items registered in the USB device, it may take some time for the
system to prepare for audio search by voice.
. The Voice Recognition system may not function when the song information is too long (artist names, album titles, song titles and play lists,
etc.).
. The SXM function will not operate without a subscription to SiriusXM Satellite Radio.
10. Voice recognition
10-15

11 Troubleshooting guide
Customer assistance ...................................................... 11-2
System unit ....................................................................... 11-3Liquid crystal display ................................................ 11-3
Audio system ................................................................... 11-5 HD Radio technology ............................................... 11-5
Compact Disc (CD) player ...................................... 11-7
iPod® player ............................................................... 11-9
USB memory ............................................................. 11-11
Bluetooth® streaming audio ................................ 11-12 Bluetooth® Hands-Free Phone System ................ 11-14
Monitor system ............................................................ 11-18
Navigation (if so equipped) ....................................... 11-19
Basic operations .................................................... 11-19
Vehicle icon ............................................................ 11-20
Route calculation and visual guidance ............ 11-22
Voice guidance ....................................................... 11-24
Traffic information ............................................... 11-25
Infiniti InTouch
TMServices ................................. 11-26
Voice recognition ......................................................... 11-27

11. Troubleshooting guide
BLUETOOTH® STREAMING
AUDIO
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®
audio device.
The PIN code is incorrect. Check the PIN code for the Bluetooth® audio
device that is to be registered.
Check that the PIN code for the Bluetooth®
audio device is consistent with that for the in-
vehicle audio system.
Another Bluetooth® device is used in the
vehicle. Turn off the other Bluetooth® device until the
registration is completed.
Having trouble reconnecting to Bluetooth®
streaming audio after previously successfully
registered. Bluetooth® streaming audio software is not
running properly or software is not up to date.
First, reboot your Bluetooth® streaming audio
and make sure to shut it down on a regular basis
to refresh the software condition. If that doesn’t
resolve the symptom, check for any Bluetooth®
streaming audio software updates and update
your Bluetooth® streaming audio software.
Music cannot be played back. The Bluetooth® audio device is not compatible
with the in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®
audio device.
The system is not set to the Bluetooth® audio
mode. Push