For Canada (if so equipped):
NOTE:
A PIN code can be used so that other people
cannot see your Email and calendar apps.
When the engine or the hybrid system is
turned OFF and then ON again, the PIN
code has to be input.
After the PIN code is input, regardless of
whether your smartphone is connected to
the vehicle or not, Email and calendar apps
will be viewable until either the engine or
the hybrid system is turned OFF. When the
system is set to valet parking, if the
relevant account is erased, Email and ca-
lendar schedule will be erased from the
system.
INFO:
. The Infiniti InTouch
TMApp must be
installed and running on a compatible
smartphone in order to download up-
dates or use Vehicle Apps that require a
network connection.
“Getting user ID and password”
(page 6-9)
. When Email service and calendar sche-
dule information are displayed in the in-
vehicle display, the system controls the display based on the ID and password.
Therefore, users are required to manage
an ID and password.
EXAMPLES OF HOW VEHICLE
APPS IS USED
Example 1 Driving Performance
application
This allows you to see the vehicle status and
the results of driving operation.
1. Push
INFINITI INTOUCHTMSERVICES
(if so equipped)
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the Infiniti
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner’s
Portal Website or contact an INFINITI
retailer.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
*Driving is serious business. Only use Infiniti
InTouchTMServices and Infiniti InTouchTM
Services Premier when safe to do so.
Services, including automatic crash notifica-
tion and SOS, require an active subscription,
and are dependent upon the telematics
device being in an operative condition, its
ability to connect to a wireless network,
compatible wireless network availability,
navigation map data, and GPS satellite
signal receptions, the absence of which can
limit or prevent the ability to reach Infiniti
InTouch
TMServices Customer Care or re-
ceive support. Services require compatible
3G GSM/GPRS cellular network provided by AT&T. 3G cellular network is not available
in all areas and/or available at all times.
Cellular network not available in Guam,
Puerto Rico, U.S. Virgin Islands, Saipan or
American Samoa. Cellular technology is
evolving, and changes to cellular networks
provided by independent companies are not
within Infiniti’s control. Certain vehicle ser-
vices, including Google® compatible ser-
vices, provided by independent companies
are not within Infiniti’s control and are
subject to change without notice or liability
to Infiniti and its affiliates and agents. The
trial subscription begins on your date of
purchase. At the end of the complimentary
trial, a paid subscription is required to
continue to use the service. Your service will
continue under the terms of your Subscrip-
tion Agreement, or until 2G coverage is
terminated on December 31, 2016 (if equip-
ment upgrades or roaming charges are not
available by that date). Standard text rates
and/or data usage may apply. Terms and
conditions of Subscription Agreement apply.
See www.infinitiusa.com for more informa-
tion.
†Remote Engine Start available on select
models. You are responsible for using Re-
mote Engine Start in accordance with any
laws, rules or ordinances in effect in your
vehicle’s location.
Google Calendar
TMis a trademark of Google
Inc.
INFINITI INTOUCHTMSERVICES
FEATURES
Infiniti InTouchTMServices provides various
types of information and services by con-
necting your vehicle to the Infiniti InTouch
TM
Services Data Center and Infiniti InTouchTM
Services Response Center using the TCU
(Telematics Control Unit) installed in your
vehicle.
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to Infiniti InTouch
TM
Services.
— The Infiniti InTouch
TMServices net-
work system is disabled.
8. Information and settings
8-11
.Curfew Alert:
Curfew Alert allows you to monitor the
time and day when your vehicle is driven.
If your Infiniti is operated outside of the
pre-determined schedule, you will re-
ceive a notification according to your
preference (email, text message, or auto-
mated phone call).
. Emergency Call:
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, by push the in–vehicle
button to use this feauture. The Re-
sponse Specialist provides various assis-
tance depending on the situation
“Emergency support” (page 8-22)
. Enhanced Roadside Assistance:
Enhanced Roadside Assistance allows
you to receive assistance from the Road-
side Response Specialist for a non–
emergency incident that requires a tow-
ing or third-party response service. The
service is accessed by touching the IVR
(Interactive Voice Response) soft button
on the navigation screen or by pushing
the in-vehicle
Assistance may also be used in conjunc- tion with the Emergency Assistance
service, if warranted.
“Emergency support” (page 8-22)
. My Schedule:
The My Schedule feature allows you to
access your personal online Google Ca-
lendar™ via the navigation system, and
can display the calendar or read out the
schedule. This service will also allow you
to review your appointments and meet-
ings, and select the meeting location as a
destination.
“Using My Schedule” (page 8-17)
. Report Stolen Vehicle:
A Response Specialist will attempt to
obtain location information from a re-
ported stolen vehicle and provide that
information to local law enforcement
agencies to assist in the recovery of your
stolen vehicle.
. Remote Door Lock/Unlock:
The Remote Door Lock/Unlock feature
allows you to access the vehicle remotely
by calling to an Infiniti InTouch
TMSer-
vices Response Specialist or from the
Infiniti InTouch
TMServices website to
send lock or unlock commands to the
vehicle.
“Connecting to Interactive Voice
Menu” (page 8-16)
. Remote Sound Horn and Flash Lights:
Remote Horn and Lights allows you to
remotely flash the lights and sound the
horn on your Infiniti. It is most often used
to help you locate your vehicle.
. Remote Engine Start:
Remote Engine Start provides you the
convenience of being able to start your
Infiniti from the website or from your
mobile phone. Once started, your car will
run for 10 minutes. If you need a little
extra time before you get to your car,
you can extend the run time by making a
second Remote Engine Start request.
The car will run for an additional 10
minutes from the time of your second
request.
. Alarm Notification:
The Alarm Notification feature will noti-
fy you via the chosen notification meth-
od on the Infiniti InTouch
TMServices
website when your vehicle alarm system
is activated.
. Scheduled Maintenance Notification:
The Maintenance Alert Notification pro-
8. Information and settings
8-13
Services website. You can activate Valet
Alert from the “Voice Menu” and saying
“Valet Alert” when the call is connected.
“Connecting to Interactive Voice
Menu” (page 8-16)
. Journey Planner feature allows you to
set the route according to the route plan
created in advance by the INFINITI
Owner’s Portal Website.
“Using Journey Planner”
(page 9-23)
Notice to Bluetooth® Hands-free
phone users
The Bluetooth® Hands-free phone system
will be disabled and not be able to take
phone calls while the vehicle is connected to
the Infiniti InTouch
TMServices Response
Specialists or the emergency support staff
at the Infiniti Response Center.
This is to avoid various services by Infiniti
InTouch
TMServices Response Specialists
(such as route guidance) and Infiniti In-
Touch
TMServices emergency support staff
being interrupted by incoming calls. Incom-
ing phone calls received while the vehicle is
connected to the Service Center will not be
listed in the call history of the Bluetooth®
Hands-free phone system. However those incoming calls may be listed in the call history
of your mobile phone, depending on its
capabilities. After disconnecting communi-
cation with the Infiniti InTouch
TMServices
Response Specialist or Infiniti InTouchTM
Services emergency support staff, check
the incoming call history on your mobile
phone when it is safe to do so.
Service application
A separately purchased Infiniti InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following Infiniti
InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the Infiniti InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the Infiniti
InTouch
TMServices while driving, ex-
ercise extreme caution at all times so
full attention may be given to vehicle
operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the Infiniti InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the Infiniti InTouch
TMSer-
vices with the engine or the hybrid
system stopped. Doing so may discharge
the vehicle battery.
. The Infiniti InTouch
TMServices cannot
be used under the following conditions:
— The Infiniti InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
8. Information and settings
8-15
.Destination AssistanceSet a destination using a Interactive
Voice Response (IVR) system.
.Roadside AssistanceConnect to the Roadside Response
Specialist.
.Valet AlertTurns on the Valet Alert function and
monitors the vehicle movement within
a certain range.
.Personal AssistanceConnects to the Infiniti InTouchTM
Services Response Specialist.
INFO:
. You can also connect to an Infiniti
InTouch
TMServices Interactive Voice
Menu by touching the IVR soft button
on the map. .
After selecting [Connect to Voice Menu],
it may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being
used by other services.
. To avoid disconnecting the line, do not
turn off the engine or hybrid system.
USING MY SCHEDULE
Allows you to provide in-vehicle access to
your personal Google CalendarTM.
1. Push
InTouchTMServices.
Making an emergency call
1. Push
2. When the line is connected, speak to the Response Specialist.
If you want to cancel the emergency call,
push and hold the SOS call switch for a few
seconds.
INFO:
. After
time until the system initiates connec-
tion, depending on the technical environ-
ment and whether the TCU (Telematics
Control Unit) is being used by other
services.
. An indicator light on
readiness of the emergency support
system. If the indicator light is not
illuminated, pushing
connect your vehicle to the Response
Specialist.
The indicator light blinks while con-
nected to the Infiniti InTouch
TMServices
Response Center.
. Even when the indicator light is illumi-
nated, connection to the Infiniti In-
Touch
TMServices Response Center may
not be possible. If this occurs in an
emergency situation, contact the autho-
rities by other means.
. To avoid disconnecting the line, do not
turn off the engine or hybrid system.
8. Information and settings
8-23
8. Information and settings
SETTINGS SCREEN
The system can be customized to make it easier for you to use.
The displayed items vary depending on the equipped options.
The order of displayed items can be sorted.
INFO:
Available setting items under [Vehicle] may vary depending on model, trim level, options selected, order, date of production, region or
availability, since the system settings listed below cover all items for all models contained in this manual. Therefore, you may find information
about features or equipment that are not included, not available, or not installed on your vehicle.
Step 1 Step 2 Setting item Result
Push
DRIVER ASSISTANCE SETTINGS (if so equipped)
Various functions for supporting your drive can be set. Refer to the vehicle Owner’s Manual for the detail of the each function.
The displayed items vary depending on the equipped options.
Step 1Step 2 Step 3 Setting Item Action
Push