• VEHICLE OWNER’S MANUAL
• INFINITI CLIENT SUPPORT 1-800-662-6200 Support is always available if your Infiniti retailer cannot assist you or you would like to provide INFINITI directly with comments or questions.
• INFINITI ROADSIDE ASSISTANCE 1-800-662-6200 (option 1) As part of the Infiniti Total Ownership Experience®, Roadside Assistance
is available to you, 24 hours a day 365 days a year, for emergency
roadside assistance.
• INFINITI ELITE® EXTENDED PROTECTION PROGRAM 1-800-662-6200 Infiniti Elite® Assurance Products provide you with quality, long-term protection
and enhanced peace of mind.
• INFINITI FINANCIAL SERVICES CLIENT SUPPORT 1-800-627-4437 For client support with your Infiniti Financial Services loan or lease.
• INFINITI FINANCIAL SERVICES www.infinitifinance.com Use the IFS Online Account Manager to check your account status, schedule recurring payments and access important forms.
• OWNER PORTAL 1-855-444-7244 www.owners.InfinitiUSA.com/iowners Your Infiniti Owner Portal account contains your personal preferences, vehicle information and links to key vehicle features and services.
• INFINITI INTOUCH™ 1-855-444-7244 usa.infinitiintouch.com This suite of digital alerts and remote services is your direct link to personal security, convenience and confidence.
• SiriusXM® RADIO 1-877-447-0011 For support with your SiriusXM® subscription.
• INFINITI USA.COM www.InfinitiUSA.com/bluetooth Reference this site for a list of compatible cellular phones and instructions on how to pair your cellular phone to your vehicle.
• INFINITI ELECTRONIC QUICK REFERENCE GUIDE (Use the Quick Response (QR) code or URL on this page or on the back cover).
Helpful Resources
BELOW IS A LIST OF HELPFUL RESOURCES THAT CAN BE USED TO LEARN MORE ABOUT THE VEHICLE’S SYSTEMS AND FEATURE OPERATIONS.
To view detailed instructional videos, go to
www.infinitiownersinfo.mobi/2018/q50
or snap this barcode with an
appropriate barcode reader.
15
Infiniti InTouch™ Services
• Automatic Collision
Notification
• Emergency Calling
• Report Stolen Vehicle
• Alarm Notification
• Maintenance Alert
• Vehicle Health Report
• Scheduled Maintenance
Notification
• Remote Door Lock/Unlock
• Remote Light and Horn
• Remote Engine Start/Stop
• Maximum Speed Alert
• Valet Alert
• Curfew Alert
• Destination Send-to-Vehicle
• Connected Search
The following services can also
be accessed by touching the
headset icon 4.
• Infiniti Personal Assistant
• Enhanced Roadside Assistance
1
Infiniti InTouch ™ Services combine personalized
convenience settings and personal security features
to compliment the Total Ownership Experience®. Fo r
more details on Infiniti InTouch Services or to enroll
your vehicle, please visit usa.infinitiintouch.com or
call 1-855-444-7244.
To access Infiniti InTouch Services:
1. Press the MENU button 1 under the
lower display.
2. Select the “InTouch Services” key 2 on the
lower display.
· Press the in-vehicle telematics SOS button 3
(if so equipped) in case of an emergency, located
above and in front of the rearview mirror. Available services include, but are
not limited to:
INFINITI INTOUCH SERVICES ENROLLMENT
1. Create an Infiniti Owner Portal account.
(https://owners.infinitiusa.com/iowners/)
2. From your Infiniti Owner Portal account, enroll
in Infiniti InTouch Services.
3. Download the Infiniti InTouch Services
companion app from the App store and
log in using your Infiniti Owner Portal ID
and password.
Please see your Owner’s Manual for important safety information,
system limitations, and additional operating and feature information.
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3
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