2018 INFINITI Q50 HYBRID battery location

SAFETY INFORMATION
This system is primarily designed to help you
support your pleasant driving as outlined in
this manual. However, you, the driver, must
use the system safely and properly. Informa-
tion and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.To operate Infiniti InTouchTMor to
use the INFINITI controller, first park
the vehicle in a safe location and set
the parking brake. Operating the
system while driving can distract the
driver and may result in a serious
accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system
doesn’t respond immediately, please
be patient and keep your eyes on the
road. Inattentive driving may lead to
a crash resulting in serious injuries or death.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately. It is recommended you
visit an INFINITI retailer for servicing.
Ignoring such conditions may lead to
accidents, fire or electrical shock.CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system.
. The display screen may break if it is
hit with a hard or sharp object. If the
display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine or the hybrid system stopped. Doing
so may discharge the vehicle battery (12V
battery). When you use the system, always
keep the engine or the hybrid system
running.
1. Introduction
1-3

5. Hands-Free Phone
BLUETOOTH® HANDS-FREE
PHONE SYSTEM
WARNING
.Use a phone after stopping your
vehicle in a safe location. If you have
to use a phone while driving, exercise
extreme caution at all times so full
attention may be given to vehicle
operation.
. If you find yourself unable to devote
full attention to vehicle operation
while talking on the phone, pull off
the road to a safe location and stop
your vehicle before doing so.
CAUTION
To avoid draining the vehicle battery, use
a phone after starting the engine or the
hybrid system.
Your vehicle is equipped with Bluetooth®
Hands-Free Phone System. If you are an
owner of a compatible Bluetooth® enabled
cellular phone, you can set up the wireless
connection between your cellular phone and the in-vehicle phone module. With Blue-
tooth® wireless technology, you can make
or receive a telephone call with your cellular
phone in your pocket.
Once a cellular phone is connected to the in-
vehicle phone module, the procedure for
connecting the phone does not need to be
performed again. Your phone is automati-
cally selected with the in-vehicle phone
module when the ignition switch is pushed
to the “ON” position with the selected
cellular phone turned on and carried in the
vehicle.
You can register up to 5 different Blue-
tooth® cellular phones in the in-vehicle
phone module. However, you can talk on
only one cellular phone at a time.
The Voice Recognition system supports
phone commands, so dialing a phone number
using your voice is possible.“10. Voice recognition”
Before using the Bluetooth® Hands-Free
Phone System, refer to the following notes. . Wireless LAN (Wi-Fi) and the Blue-
tooth® functions share the same fre-
quency band (2.4 GHz). Using the
Bluetooth® and the wireless LAN func-
tions at the same time may slow down or disconnect the communication and cause
undesired noise. It is recommended that
you turn off the wireless LAN (Wi-Fi)
when using the Bluetooth® functions.
. Set up the wireless connection between
a compatible cellular phone and the in-
vehicle phone module before using the
Bluetooth® Hands-Free Phone System.
. Some Bluetooth® enabled cellular
phones may not be recognized by the
in-vehicle phone module.
Please visit www.infinitiusa.com/blue-
tooth/search for a recommended phone
list.
. You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside of the tele- phone service area.
— Your vehicle is in an area where it is difficult to receive radio waves; such
as in a tunnel, in an underground
parking garage, behind a tall building
or in a mountainous area.
— Your cellular phone is locked in order to prevent dialing.
5-2

.When the radio wave condition is not
ideal or ambient sound is too loud, it may
be difficult to hear the other person’s
voice during a call.
. This Bluetooth® system supports Wide-
band Speech, which enhances the sound
quality of phone calls placed over Blue-
tooth®. To take advantage of this fea-
ture, the mobile device should be used on
a carrier supporting Adaptive Multi-Rate
Wideband (AMR-WB) or HD Voice
technology. The performance of AMR-
WB may vary by carrier and calling area.
Consult your mobile carrier if you experi-
ence issues with call quality or connec-
tion.
. Immediately after the ignition switch is
pushed to the “ON” position, it may be
impossible to receive a call for a short
period of time.
. Do not place the cellular phone in an area
surrounded by metal or far away from
the in-vehicle phone module to prevent
tone quality degradation and wireless
connection disruption.
. While a cellular phone is connected
through the Bluetooth® wireless con-
nection, the battery power of the cellular phone may discharge quicker than usual.
. If the Bluetooth® Hands-Free Phone
System seems to be malfunctioning,
please visit www.infinitiusa.com/blue-
tooth for troubleshooting help.
. Some cellular phones or other devices
may cause interference or a buzzing
noise to come from the audio system
speakers. Storing the device in a differ-
ent location may reduce or eliminate the
noise.
. Refer to the cellular phone Owner’s
Manual regarding the telephone pairing
procedure specific to your phone, bat-
tery charging, cellular phone antenna,
etc.
. The antenna display on the monitor may
not coincide with the antenna display of
some cellular phones.
. The battery display on the monitor may
not coincide with the battery display of
some cellular phones.
. Keep the interior of the vehicle as quiet
as possible to hear the caller’s voice
clearly as well as to minimize its echoes. .
If reception between callers is unclear,
adjusting the incoming or outgoing call
volume may improve the clarity.
. The microphone is located near the map
light.
PHONE
Connecting Bluetooth Hands-free
Phone
A cellular phone device must be connected
to the Bluetooth Hands-free phone system
before operation. Up to 5 cellular phones can
be connected to the system.
“Connecting Bluetooth® device”
(page 2-22)
Phone selection
Select one of the connected devices for
operation.
1. Push

Services website. You can activate Valet
Alert from the “Voice Menu” and saying
“Valet Alert” when the call is connected.
“Connecting to Interactive Voice
Menu” (page 8-16)
. Journey Planner feature allows you to
set the route according to the route plan
created in advance by the INFINITI
Owner’s Portal Website.
“Using Journey Planner”
(page 9-23)
Notice to Bluetooth® Hands-free
phone users
The Bluetooth® Hands-free phone system
will be disabled and not be able to take
phone calls while the vehicle is connected to
the Infiniti InTouch
TMServices Response
Specialists or the emergency support staff
at the Infiniti Response Center.
This is to avoid various services by Infiniti
InTouch
TMServices Response Specialists
(such as route guidance) and Infiniti In-
Touch
TMServices emergency support staff
being interrupted by incoming calls. Incom-
ing phone calls received while the vehicle is
connected to the Service Center will not be
listed in the call history of the Bluetooth®
Hands-free phone system. However those incoming calls may be listed in the call history
of your mobile phone, depending on its
capabilities. After disconnecting communi-
cation with the Infiniti InTouch
TMServices
Response Specialist or Infiniti InTouchTM
Services emergency support staff, check
the incoming call history on your mobile
phone when it is safe to do so.
Service application
A separately purchased Infiniti InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following Infiniti
InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the Infiniti InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the Infiniti
InTouch
TMServices while driving, ex-
ercise extreme caution at all times so
full attention may be given to vehicle
operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the Infiniti InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the Infiniti InTouch
TMSer-
vices with the engine or the hybrid
system stopped. Doing so may discharge
the vehicle battery.
. The Infiniti InTouch
TMServices cannot
be used under the following conditions:
— The Infiniti InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
8. Information and settings
8-15

and the direction of travel.
Starting point:
Displays the vehicle location, with which
the route is set, as the starting point.
Speed limit icon:
Displays the speed limit of the current
driving road.
Battery status:
Indicates the battery status of the
connected cellular phone in four levels.
Reception level indication:
Indicates the approximate level of re-
ception of the connected cellular phone.
Infiniti InTouchTMServices antenna
icon
When the system connects to the Infiniti
InTouch
TMServices Data Center, an
antenna icon will appear on the screen.
“Infiniti InTouchTMServices fea-
tures” (page 8-11)
Clock
Display current time.
“Clock settings” (page 2-21)
Remaining time and distance to
the destination:
Indicates the approximate remaining time and distance to the destination or
waypoint. This indicator will appear
when a destination or waypoint is set
and route guidance is started.
IVR soft button (if so equipped):
Touch the icon to connect to the Infiniti
InTouch
TMServices Interactive Voice
Menu.
“Connecting to Interactive Voice
Menu” (page 8-16)
Upper display icon:
Touch the icon to display the shortcut
menu.
“Upper touch screen display (upper
display)” (page 2-11)
Scale indicator:
Indicates the scale of the map.
Touch the icon to display the scale bar.
The map scale can be adjusted using the
scale bar.
“Changing scale of map”
(page 9-8)
/Direction indicator:
Indicates the directional setting of the
map. Touch the icon to change the
setting.
: North always pointing up.
: Direction of the vehicle always
pointing up.
Avoid area (green):
Displays the areas to avoid that are
stored in the Address Book. During the
route search, the route guidance is
performed by searching for a route that
avoids those areas.
Street name:
Displays the name of the street that the
vehicle is currently driving on.
Suggested route:
Appears in bold blue during route gui-
dance.
Stored location (yellow):
Displays the locations that are stored in
the Address Book. The icons can be
changed according to your preferences.
Destination:
Indicates the destination location of the
route guidance.
Upon reaching the destination, the ad-
dress will be displayed on the map
screen.
9. Navigation (if so equipped)
9-5

11. Troubleshooting guide
BLUETOOTH® HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in- vehicle hands-free phone system. Use a cellular phone compatible with the system. Visit
the website (www.infinitiusa.com/bluetooth) for
model compatibility.
Registration of the cellular phone has been
performed incorrectly. Check the registration procedure, and then register
the cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is
completed. The Bluetooth® setting of the in-vehicle hands-
free phone system is turned off.
Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is
turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone
is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle hands- free
phone system. Do not place the cellular phone close
to the seats or your body.
Registration of the cellular phone is not com-
pleted. Perform registration of the cellular phone.
Having trouble reconnecting to hands-free
phone after previously successfully regis-
tered. Mobile phone software is not running properly
or software is not up to date.
First, reboot your mobile phone and make sure to
shut it down on a regular basis to refresh the
software condition. If that doesn’t resolve the
symptom, check for any mobile phone software
updates and update your mobile phone software.
11-14