GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
Seats and Restraints 93
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0404
and Event Data Recorders
0 404.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
392 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 392
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 394
Customer Assistance for Text Telephone (TTY) Users . . . . . 395
Online Owner Center . . . . . . . . . 395
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 396
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 396
Scheduling Service Appointments . . . . . . . . . . . . . . . 398
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 398
Collision Damage Repair . . . . . 399
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 401
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 402
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 402
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 403
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 403
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 404
Event Data Recorders . . . . . . . . 404
OnStar . . . . . . . . . . . . . . . . . . . . . . . 405
Infotainment System . . . . . . . . . . 405
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
404 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
Index 425
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 139Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 196 Driving . . . . . . . . . . . . . . . . . . . . . . . . 196
Recovery . . . . . . . . . . . . . . . . . . . . . 195
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 287
Engine Oil Life System . . . . . . . 289
Engine Oil Pressure Gauge . . . 140
Pressure Light . . . . . . . . . . . . . . . . 152
Older Children, Restraints . . . . . . 100
Online Owner Center . . . . . . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 405
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 412
OnStar Connections . . . . . . . . . . . . 409
OnStar Diagnostics . . . . . . . . . . . . . 411
OnStar Emergency . . . . . . . . . . . . . 407
OnStar Navigation . . . . . . . . . . . . . . 408
OnStar Overview . . . . . . . . . . . . . . . 406
OnStar Security . . . . . . . . . . . . . . . . 408
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 179
Ordering Service Publications . . . . . . . . . . 401
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 130 Overheating, Engine . . . . . . . . . . . . 298P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 217
Shifting Out of . . . . . . . . . . . . . . . . 218
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 232
Brake and P (Park)Mechanism Check . . . . . . . . . . 307
Extended . . . . . . . . . . . . . . . . . . . . . 219
Over Things That Burn . . . . . . . 218
Parking Assist . . . . . . . . . . . . . . . . . . 248
Parking or Backing Assistance Systems . . . . . . . . . . 248
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 145
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Passenger Sensing System . . . . . 93
Perchlorate Materials Requirements, California . . . . . . 282
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 162
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 43
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Outlets . . . . . . . . . . . . . . . . . . . . . . . 130 Power (cont'd)
Protection, Battery . . . . . . . . . . . . 182
Retained Accessory (RAP) . . . 216
Seat Adjustment . . . . . . . . . . . . . . . . 64
Windows . . . . . . . . . . . . . . . . . . . . . . . 58
Power Assist Steps . . . . . . . . . . . . . . 50
Pregnancy, Using Seat Belts . . . . 84
Privacy Vehicle Data Recording . . . . . . . 404
Program Courtesy Transportation . . . . . . 398
Proposition 65 Warning,
California . . . . . . . . . . . .281, 303, 356, Back Cover
R
Radio Frequency Statement . . . . 402
Reading Lamps . . . . . . . . . . . . . . . . . 180
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 305Locking . . . . . . . . . . . . . . . . . . . . . . . 237
Rear Climate Control System . . . 188
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 70 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 71
Rear Storage . . . . . . . . . . . . . . . . . . . 122
Rear Vision Camera (RVC) . . . . . 248
Rear Window Washer/Wiper . . . . 128
Rearview Mirrors . . . . . . . . . . . . . . . . 57
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-11349262) - 2018 - CRC - 11/3/17
428 Index
Tires (cont'd)Full-Size Spare . . . . . . . . . . . . . . . 355
If a Tire Goes Flat . . . . . . . . . . . . 345
Inspection . . . . . . . . . . . . . . . . . . . . 337
Low Profile . . . . . . . . . . . . . . . . . . . 326
Pressure . . . . . . . . . . . . . . . . . 331, 332
Pressure Light . . . . . . . . . . . . . . . . 151
Pressure Monitor Operation . . 334
Pressure Monitor System . . . . . 333
Rotation . . . . . . . . . . . . . . . . . . . . . . 338
Sidewall Labeling . . . . . . . . . . . . . 326
Terminology and Definitions . . 328
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 342
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 343
Wheel Replacement . . . . . . . . . . 343
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 339
Winter . . . . . . . . . . . . . . . . . . . . . . . . 325
Tow/Haul Mode . . . . . . . . . . . . . . . . . 225
Tow/Haul Mode Light . . . . . . . . . . . 149
Towing Driving Characteristics . . . . . . . . 263
Equipment . . . . . . . . . . . . . . . . . . . . 271
General Information . . . . . . . . . . 263
Recreational Vehicle . . . . . . . . . . 360
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 266 Towing (cont'd)
Trailer Sway Control (TSC) . . . 277
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 360
Traction
Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 151
Off Light . . . . . . . . . . . . . . . . . . . . . . 150
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 234
Trailer Sway Control (TSC) . . . . . . . . . . 277
Towing . . . . . . . . . . . . . . . . . . . . . . . . 266
Transfer Case . . . . . . . . . . . . . . . . . . 226
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 220
Fluid, Automatic . . . . . . . . . 290, 293
Temperature Gauge . . . . . . . . . . 142
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 398
Trip Odometer . . . . . . . . . . . . . . . . . . 139
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 178
U
Uniform Tire Quality Grading . . . 342
Universal Remote System . . . . . . 170Operation . . . . . . . . . . . . . . . . . . . . . 173 Universal Remote System (cont'd)
Programming . . . . . . . . . . . . . . . . . 170
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 51
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 194
Identification Number (VIN) . . . 388
Load Limits . . . . . . . . . . . . . . . . . . . 204
Messages . . . . . . . . . . . . . . . . . . . . 161
Personalization . . . . . . . . . . . . . . . 162
Remote Start . . . . . . . . . . . . . . . . . . . 41
Security . . . . . . . . . . . . . . . . . . . . . . . . 51
Speed Messages . . . . . . . . . . . . . 162
Towing . . . . . . . . . . . . . . . . . . . . . . . . 360
Vehicle Ahead Indicator . . . . . . . . 150
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 331
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 404
Ventilation, Air . . . . . . . . . . . . . . . . . . 189
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Voltmeter Gauge . . . . . . . . . . . . . . . 143