
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
378 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 081.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
388 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 395
IndexA
About Driving the Vehicle . . . . . . . . . 2
Accessories andModifications . . . . . . . . . . . . . . . . . . 261
Accessory Power . . . . . . . . . . . . . . . 192
Add-On Electrical Equipment . . . 257
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 389
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 358
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 59
Air Cleaner/Filter, Engine . . . . . . . 274
Air Conditioning . . . . . . . . . . . 160, 162
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 165
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 165
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 87
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 80
Passenger Sensing System . . . . 82
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 81
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 78
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 86
Passenger Status Indicator . . . 126
Readiness Light . . . . . . . . . . . . . . 126
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 86
System Check . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . 46
Alert Lane Change . . . . . . . . . . . . . . . . . 232
Side Blind Zone (SBZA) . . . . . . 232
All-Season Tires . . . . . . . . . . . . . . . . 301
All-Wheel Drive . . . . . . . . . . . . 209, 285
Antilock Brake System (ABS) . . . 210 Warning Light . . . . . . . . . . . . . . . . . 131
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 341
Interior . . . . . . . . . . . . . . . . . . . . . . . . 346
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 373
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 228
Assistance Systems for Parking and Backing . . . . . . . . . . 223

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 399
Frequency StatementRadio . . . . . . . . . . . . . . . . . . . . . . . . . 379
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 58
Heated and Ventilated . . . . . . . . . . 63
Front Turn Signal Lamps . . . . . . . 289
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Additives . . . . . . . . . . . . . . . . . . . . . 238
Biodiesel . . . . . . . . . . . . . . . . . . . . . 241
Cold Weather Operation . . . . . . 242
Diesel Engines . . . . . . . . . . . . . . . 238
Economy Driving . . . . . . . . . . . . . . . 26
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 250
Filling the Tank . . . . . . . . . . 247, 248
Filter Replacement . . . . . . . . . . . 246
Foreign Countries . . . . . . . . . . . . 238
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 123
Low Fuel Warning Light . . . . . . . 134
Requirements, California . . . . . 237
Running out of Fuel . . . . . . . . . . . 246
Water in Fuel . . . . . . . . . . . . . . . . . 243
What to Use in Canada and Mexico . . . . . . . . . . . . . . . . . . . . . . 240
What to Use in the U.S. . . . . . . 239
Fuel for Diesel Engines . . . . . . . . . 238 Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 293
Fuses and Circuit Breakers . . . 292
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 296
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 298
G
Garage Door Opener . . . . . . . . . . . 147Programming . . . . . . . . . . . . . . . . . 147
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 287
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 124
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Odometer . . . . . . . . . . . . . . . . . . . . . 123
Speedometer . . . . . . . . . . . . . . . . . 123
Tachometer . . . . . . . . . . . . . . . . . . . 123
Trip Odometer . . . . . . . . . . . . . . . . 123
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .118
General Information Service and Maintenance . . . . . 351
Towing . . . . . . . . . . . . . . . . . . . . . . . . 251
Vehicle Care . . . . . . . . . . . . . . . . . . 260
Glove Box . . . . . . . . . . . . . . . . . . . . . . 106 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 373
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 289
Hazard Warning Flashers . . . . . . . 154
Head Restraints . . . . . . . . . . . . . . . . . 56
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 289
Automatic . . . . . . . . . . . . . . . . . . . . . 154
Bulb Replacement . . . . . . . . . . . . 289
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 153
Flash-to-Pass . . . . . . . . . . . . . . . . . 153
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 289
High-Beam On Light . . . . . . . . . . 135
High/Low Beam Changer . . . . . 153
Lamps On Reminder . . . . . . . . . 135
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 68
Steering Wheel . . . . . . . . . . . . . . . . 111
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 191
Heating . . . . . . . . . . . . . . . . . . . . 160, 162

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 401
Lights (cont'd)Hill Descent Control . . . . . . . . . . 131
Lane Keep Assist . . . . . . . . . . . . . 131
Low Fuel Warning . . . . . . . . . . . . 134
Seat Belt Reminders . . . . . . . . . . 125
Security . . . . . . . . . . . . . . . . . . . . . . 135
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 130
StabiliTrak OFF . . . . . . . . . . . . . . . 132
Tire Pressure . . . . . . . . . . . . . . . . . 133
Tow/Haul Mode . . . . . . . . . . . . . . . 131
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 132
Traction Off . . . . . . . . . . . . . . . . . . . 132
Wait to Start . . . . . . . . . . . . . . . . . . 133
Locks Automatic Door . . . . . . . . . . . . . . . . . 39
Delayed Locking . . . . . . . . . . . . . . . . 39
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Loss of Control . . . . . . . . . . . . . . . . . 173
Low Fuel Warning Light . . . . . . . . . 134
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 95 Lumbar Adjustment . . . . . . . . . . . . . . 59
Front Seats . . . . . . . . . . . . . . . . . . . . . 59
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 364
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 358
Maintenance Schedule . . . . . . . . . 353 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 361
Malfunction Indicator Lamp . . . . . 127
Manual Mode . . . . . . . . . . . . . . . . . . . 208
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 60
Messages Engine Power . . . . . . . . . . . . . . . . 142
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 141
Vehicle Speed . . . . . . . . . . . . . . . . 142
Mirrors Automatic Dimming . . . . . . . . . . . . . 50
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 50
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 49
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Manual Rearview . . . . . . . . . . . . . . . 50
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Mirrors (cont'd)
Tilt in Reverse . . . . . . . . . . . . . . . . . . 50
Mirrors, Interior Rearview . . . . . . . . 50
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Driver Control . . . . . . . . . . . . . . . . . 216
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 309
N
NavigationOnStar . . . . . . . . . . . . . . . . . . . . . . . 385
Net, Convenience . . . . . . . . . . . . . . 108
New Vehicle Break-In . . . . . . . . . . . 185
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 123 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 174 Driving . . . . . . . . . . . . . . . . . . . . . . . . 174
Recovery . . . . . . . . . . . . . . . . . . . . . 173
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 269
Engine Oil Life System . . . . . . . 273
Pressure Light . . . . . . . . . . . . . . . . 133
Older Children, Restraints . . . . . . . 88
Online Owner Center . . . . . . . . . . . 372
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 382
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 389

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
402 Index
OnStar Connections . . . . . . . . . . . . 386
OnStar Diagnostics . . . . . . . . . . . . . 388
OnStar Emergency . . . . . . . . . . . . . 384
OnStar Navigation . . . . . . . . . . . . . . 385
OnStar Overview . . . . . . . . . . . . . . . 383
OnStar Security . . . . . . . . . . . . . . . . 385
OperationFog Lamps . . . . . . . . . . . . . . . . . . . 155
Ordering Service Publications . . . . . . . . . . 378
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . .114
Overheating, Engine . . . . . . . . . . . . 280
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 192
Shifting Out of . . . . . . . . . . . . . . . . 193
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 286
Extended . . . . . . . . . . . . . . . . . . . . . 196
Over Things That Burn . . . . . . . 196
Parking Assist . . . . . . . . . . . . . . . . . . 223
Parking or Backing Assistance Systems . . . . . . . . . . 223 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 126
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Passenger Sensing System . . . . . 82
Perchlorate Materials Requirements, California . . . . . . 261
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 142
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Outlets . . . . . . . . . . . . . . . . . . . . . . . .114
Protection, Battery . . . . . . . . . . . . 158
Retained Accessory (RAP) . . . 192
Seat Adjustment . . . . . . . . . . . . . . . . 58
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Pregnancy, Using Seat Belts . . . . 74
Privacy Vehicle Data Recording . . . . . . . 381
Program
Courtesy Transportation . . . . . . 375
Proposition 65 Warning,
California . . . . . . . . . . . .260, 284, 335, Back Cover
R
Radio Frequency Statement . . . . 379
Reading Lamps . . . . . . . . . . . . . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 65Heated . . . . . . . . . . . . . . . . . . . . . . . . . 68
Rear Vision Camera (RVC) . . . . . 223
Rear Window Washer/Wiper . . . . 112
Rearview Mirrors . . . . . . . . . . . . . . . . 50 Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 361
Records Maintenance . . . . . . . . . . . . . . . . . . 364
Recreational Vehicle Towing . . . . 339
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 373
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . 362
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 75

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 403
Reporting Safety DefectsCanadian Government . . . . . . . . 380
General Motors . . . . . . . . . . . . . . . 380
U.S. Government . . . . . . . . . . . . . 379
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 94
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 192
Reverse Tilt Mirrors . . . . . . . . . . . . . . 50
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 178
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 373
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 53
Roof Rack System . . . . . . . . . . . . . . 108
Rotation, Tires . . . . . . . . . . . . . . . . . . 314
Routing, Engine Drive Belt . . . . . . 368
Running out of Fuel . . . . . . . . . . . . . 246
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 197
S
Safety Defects Reporting
Canadian Government . . . . . . . . 380
General Motors . . . . . . . . . . . . . . . 380 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 379
Safety Locks . . . . . . . . . . . . . . . . . . . . . 40
Safety System Check . . . . . . . . . . . . 75
Scheduling Appointments . . . . . . . 375
Sealant Kit, Tire . . . . . . . . . . . . . . . . 322
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 69 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Extender . . . . . . . . . . . . . . . . . . . . . . . . 74
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 70
Lap-Shoulder Belt . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . 125
Replacing after a Crash . . . . . . . . 75
Use During Pregnancy . . . . . . . . . . 74
Seats Adjustment, Front . . . . . . . . . . . . . . . 58
Folding Seatback . . . . . . . . . . . . . . . 64
Head Restraints . . . . . . . . . . . . . . . . 56
Heated and Ventilated Front . . . . 63
Heated, Rear . . . . . . . . . . . . . . . . . . . 68
Lumbar Adjustment, Front . . . . . . 59
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power Adjustment, Front . . . . . . . 58
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Reclining Seatbacks . . . . . . . . . . . . 59 Securing Child
Restraints . . . . . . . . . . . . . . . . 101, 103
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 135
OnStar . . . . . . . . . . . . . . . . . . . . . . . 385
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 46
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 46
Service . . . . . . . . . . . . . . . . . . . . . . . . . 167 Accessories andModifications . . . . . . . . . . . . . . . . 261
Climate Control System . . . . . . . 160
Doing Your Own Work . . . . . . . . 261
Maintenance Records . . . . . . . . 364
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 351
Parts Identification Label . . . . . 365
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 378
Scheduling Appointments . . . . . 375
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 130
Services Special Application . . . . . . . . . . . 358
Servicing the Airbag . . . . . . . . . . . . . 86
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 192
Out of Park . . . . . . . . . . . . . . . . . . . 193