GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
374 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 397
Climate Control Systems (cont'd)Heating . . . . . . . . . . . . . . . . . . . . . . . 160
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cluster, Instrument . . . . . . . . . . . . . 119
Cold Weather Operation . . . . . . . . 242
Collision Damage Repair . . . . . . . 376
Compact Spare Tire . . . . . . . . . . . . 334
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . 113
Compressor Kit, Tire Sealant . . . 322
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 386
Control
Hill Descent . . . . . . . . . . . . . . . . . . 216
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 213
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 131
Control of a Vehicle . . . . . . . . . . . . . 171
Convenience Net . . . . . . . . . . . . . . . 108
Convex Mirrors . . . . . . . . . . . . . . . . . . 49
Coolant Engine Temperature Gauge . . 124
Cooling . . . . . . . . . . . . . . . . . . . . 160, 162
Cooling System . . . . . . . . . . . . . . . . . 276
Courtesy Lamps . . . . . . . . . . . . . . . . 156 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 375
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cruise Control . . . . . . . . . . . . . . . . . . 220 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cupholders . . . . . . . . . . . . . . . . . . . . . 106
Customer Assistance . . . . . . . . . . . 372
Offices . . . . . . . . . . . . . . . . . . . . . . . . 371
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 372
Customer Information Service PublicationsOrdering Information . . . . . . . . 378
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 369
D
Damage Repair, Collision . . . . . . . 376
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 382
OnStar . . . . . . . . . . . . . . . . . . . . . . . 382
Data Recorders, Event . . . . . . . . . 381
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 153
Defensive Driving . . . . . . . . . . . . . . . 171
Delayed Locking . . . . . . . . . . . . . . . . . 39 Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 388
Diesel Exhaust Fluid . . . . . . . . 27, 198
Diesel Exhaust Fluid (DEF) Warning Light . . . . . . . . . . . . . . . . . 134
Diesel Particulate Filter . . . . . . . . . 197
Distracted Driving . . . . . . . . . . . . . . . 170
Dome Lamps . . . . . . . . . . . . . . . . . . . 156
Door Delayed Locking . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . 368
Drive Systems All-Wheel Drive . . . . . . . . . . 209, 285
Driver Assistance Systems . . . . . 222
Driver Behavior . . . . . . . . . . . . . . . . . 169
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 136
Driver Mode Control . . . . . . . . . . . . 216
Driving Assistance Systems . . . . . . . . . . 228
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 251
Defensive . . . . . . . . . . . . . . . . . . . . . 171
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 171
Environment . . . . . . . . . . . . . . . . . . 170
For Better Fuel Economy . . . . . . . 26
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
404 Index
Side Blind Zone Alert (SBZA) . . . 232
Signals, Turn andLane-Change . . . . . . . . . . . . . . . . . 155
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 334
Special Application Services . . . . 358
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 366
Speedometer . . . . . . . . . . . . . . . . . . . 123
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 132
Start Assist, Hill . . . . . . . . . . . . . . . . . 212
Start Vehicle, Remote . . . . . . . . . . . 35
Starter Switch Check . . . . . . . . . . . 285
Starting the Engine . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . . . 172 Heated Wheel . . . . . . . . . . . . . . . . . 111
Wheel Adjustment . . . . . . . . . . . . . 111
Wheel Controls . . . . . . . . . . . . . . . . 111
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . 107
Center Console . . . . . . . . . . . . . . . 106
Convenience Net . . . . . . . . . . . . . 108
Glove Box . . . . . . . . . . . . . . . . . . . . 106
Roof Rack System . . . . . . . . . . . . 108
Storage Compartments . . . . . . . . . 106 Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . 328
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 180
Summer Tires . . . . . . . . . . . . . . . . . . 302
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 52
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 228
Infotainment . . . . . . . . . . . . . 159, 382
Roof Rack . . . . . . . . . . . . . . . . . . . . 108
Systems Driver Assistance . . . . . . . . . . . . . 222
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 123
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 290
Text Telephone (TTY) Users . . . . 372
Theft-Deterrent Systems . . . . . . . . . 48
Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 All-Season . . . . . . . . . . . . . . . . . . . . 301
Buying New Tires . . . . . . . . . . . . . 315 Tires (cont'd)
Chains . . . . . . . . . . . . . . . . . . . . . . . . 320
Changing . . . . . . . . . . . . . . . . . . . . . 329
Compact Spare . . . . . . . . . . . . . . . 334
Designations . . . . . . . . . . . . . . . . . 304
Different Size . . . . . . . . . . . . . . . . . 317
If a Tire Goes Flat . . . . . . . . . . . . 320
Inspection . . . . . . . . . . . . . . . . . . . . 313
Pressure . . . . . . . . . . . . . . . . . . . . . . 307
Pressure Light . . . . . . . . . . . . . . . . 133
Pressure Monitor Operation . . 310
Pressure Monitor System . . . . . 309
Rotation . . . . . . . . . . . . . . . . . . . . . . 314
Sealant and
Compressor Kit . . . . . . . . . . . . . 322
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 328
Sidewall Labeling . . . . . . . . . . . . . 302
Terminology and Definitions . . 305
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 317
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 319
Wheel Replacement . . . . . . . . . . 319
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 315