GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
OnStar 385
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
OnStar 387
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle. .
Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
For myGMC mobile app information
and compatibility, see my.gmc.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
388 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
390 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 379.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
400 Index
High-Beam On Light . . . . . . . . . . . . 135
Hill and Mountain Roads . . . . . . . . 179
Hill Descent Control (HDC) . . . . . 216
Hill Descent Control Light . . . . . . . 131
Hill Start Assist (HSA) . . . . . . . . . . 212
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 70
HVAC . . . . . . . . . . . . . . . . . . . . . . 160, 162
I
Ignition Positions . . . . . . . . . . . . . . . 186
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 47
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 132
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 90
Infotainment . . . . . . . . . . . . . . . . . . . . 159
Infotainment System . . . . . . . . . . . . 382
Instrument Cluster . . . . . . . . . . . . . . 119
Interior Rearview Mirrors . . . . . . . . . 50
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 335
K
Keyless Entry
Remote (RKE) System . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . 302
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 156
Daytime Running (DRL) . . . . . . 153
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 156
Exterior Controls . . . . . . . . . . . . . . 151
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 158
Front Turn Signal . . . . . . . . . . . . . 289
License Plate . . . . . . . . . . . . . . . . . 291
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 127
On Reminder . . . . . . . . . . . . . . . . . 135
Reading . . . . . . . . . . . . . . . . . . . . . . 156
Taillamps . . . . . . . . . . . . . . . . . . . . . 290
Lane Change Alert (LCA) . . . . . . . 232
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 234
Lane Keep Assist (LKA) . . . . . . . . 234
Lane Keep Assist Light . . . . . . . . . 131
Lap-Shoulder Belt . . . . . . . . . . . . . . . 71 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 100
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 95
LED Lighting . . . . . . . . . . . . . . . . . . . . 289
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 157
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Illumination Control . . . . . . . . . . . 156
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Lights Airbag Readiness . . . . . . . . . . . . . 126
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 131
Brake System Warning . . . . . . . 129
Charging System . . . . . . . . . . . . . 127
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 127
Cruise Control . . . . . . . . . . . . . . . . 136
Diesel Exhaust Fluid (DEF) . . . 134
Electric Parking Brake . . . . . . . . 130
Engine Oil Pressure . . . . . . . . . . 133
Flash-to-Pass . . . . . . . . . . . . . . . . . 153
Front Fog Lamp . . . . . . . . . . . . . . 135
High-Beam On . . . . . . . . . . . . . . . . 135
High/Low Beam Changer . . . . . 153
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
402 Index
OnStar Connections . . . . . . . . . . . . 386
OnStar Diagnostics . . . . . . . . . . . . . 388
OnStar Emergency . . . . . . . . . . . . . 384
OnStar Navigation . . . . . . . . . . . . . . 385
OnStar Overview . . . . . . . . . . . . . . . 383
OnStar Security . . . . . . . . . . . . . . . . 385
OperationFog Lamps . . . . . . . . . . . . . . . . . . . 155
Ordering Service Publications . . . . . . . . . . 378
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . .114
Overheating, Engine . . . . . . . . . . . . 280
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 192
Shifting Out of . . . . . . . . . . . . . . . . 193
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 286
Extended . . . . . . . . . . . . . . . . . . . . . 196
Over Things That Burn . . . . . . . 196
Parking Assist . . . . . . . . . . . . . . . . . . 223
Parking or Backing Assistance Systems . . . . . . . . . . 223 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 126
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Passenger Sensing System . . . . . 82
Perchlorate Materials Requirements, California . . . . . . 261
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 142
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Outlets . . . . . . . . . . . . . . . . . . . . . . . .114
Protection, Battery . . . . . . . . . . . . 158
Retained Accessory (RAP) . . . 192
Seat Adjustment . . . . . . . . . . . . . . . . 58
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Pregnancy, Using Seat Belts . . . . 74
Privacy Vehicle Data Recording . . . . . . . 381
Program
Courtesy Transportation . . . . . . 375
Proposition 65 Warning,
California . . . . . . . . . . . .260, 284, 335, Back Cover
R
Radio Frequency Statement . . . . 379
Reading Lamps . . . . . . . . . . . . . . . . . 156
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 65Heated . . . . . . . . . . . . . . . . . . . . . . . . . 68
Rear Vision Camera (RVC) . . . . . 223
Rear Window Washer/Wiper . . . . 112
Rearview Mirrors . . . . . . . . . . . . . . . . 50 Automatic Dimming . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . 59
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 361
Records Maintenance . . . . . . . . . . . . . . . . . . 364
Recreational Vehicle Towing . . . . 339
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 373
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87
Maintenance . . . . . . . . . . . . . . . . . . 362
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 100
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 75
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
404 Index
Side Blind Zone Alert (SBZA) . . . 232
Signals, Turn andLane-Change . . . . . . . . . . . . . . . . . 155
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 334
Special Application Services . . . . 358
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 366
Speedometer . . . . . . . . . . . . . . . . . . . 123
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 132
Start Assist, Hill . . . . . . . . . . . . . . . . . 212
Start Vehicle, Remote . . . . . . . . . . . 35
Starter Switch Check . . . . . . . . . . . 285
Starting the Engine . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . . . 172 Heated Wheel . . . . . . . . . . . . . . . . . 111
Wheel Adjustment . . . . . . . . . . . . . 111
Wheel Controls . . . . . . . . . . . . . . . . 111
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . 107
Center Console . . . . . . . . . . . . . . . 106
Convenience Net . . . . . . . . . . . . . 108
Glove Box . . . . . . . . . . . . . . . . . . . . 106
Roof Rack System . . . . . . . . . . . . 108
Storage Compartments . . . . . . . . . 106 Storing the Tire Sealant and
Compressor Kit . . . . . . . . . . . . . . . 328
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 180
Summer Tires . . . . . . . . . . . . . . . . . . 302
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 52
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 228
Infotainment . . . . . . . . . . . . . 159, 382
Roof Rack . . . . . . . . . . . . . . . . . . . . 108
Systems Driver Assistance . . . . . . . . . . . . . 222
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 123
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 290
Text Telephone (TTY) Users . . . . 372
Theft-Deterrent Systems . . . . . . . . . 48
Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 All-Season . . . . . . . . . . . . . . . . . . . . 301
Buying New Tires . . . . . . . . . . . . . 315 Tires (cont'd)
Chains . . . . . . . . . . . . . . . . . . . . . . . . 320
Changing . . . . . . . . . . . . . . . . . . . . . 329
Compact Spare . . . . . . . . . . . . . . . 334
Designations . . . . . . . . . . . . . . . . . 304
Different Size . . . . . . . . . . . . . . . . . 317
If a Tire Goes Flat . . . . . . . . . . . . 320
Inspection . . . . . . . . . . . . . . . . . . . . 313
Pressure . . . . . . . . . . . . . . . . . . . . . . 307
Pressure Light . . . . . . . . . . . . . . . . 133
Pressure Monitor Operation . . 310
Pressure Monitor System . . . . . 309
Rotation . . . . . . . . . . . . . . . . . . . . . . 314
Sealant and
Compressor Kit . . . . . . . . . . . . . 322
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 328
Sidewall Labeling . . . . . . . . . . . . . 302
Terminology and Definitions . . 305
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 317
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 319
Wheel Replacement . . . . . . . . . . 319
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 315
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 9/15/17
Index 405
Tires (cont'd)Winter . . . . . . . . . . . . . . . . . . . . . . . . 301
Tow/Haul Mode . . . . . . . . . . . . . . . . . 209
Tow/Haul Mode Light . . . . . . . . . . . 131
Towing Driving Characteristics . . . . . . . . 251
Equipment . . . . . . . . . . . . . . . . . . . . 256
General Information . . . . . . . . . . 251
Recreational Vehicle . . . . . . . . . . 339
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 254
Trailer Sway Control (TSC) . . . 257
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 337
Traction Control System (TCS)/
StabiliTrak Light . . . . . . . . . . . . . 132
Off Light . . . . . . . . . . . . . . . . . . . . . . 132
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 213
Trailer Sway Control (TSC) . . . . . . . . . . 257
Towing . . . . . . . . . . . . . . . . . . . . . . . . 254
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 204
Fluid, Automatic . . . . . . . . . . . . . . 274
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 375 Trip Odometer . . . . . . . . . . . . . . . . . . 123
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 155
U
Uniform Tire Quality Grading . . . 317
Universal Remote System . . . . . . 147Operation . . . . . . . . . . . . . . . . . . . . . 150
Programming . . . . . . . . . . . . . . . . . 147
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 171
Design . . . . . . . . . . . . . . . . . . . . . . . . 170
Identification Number (VIN) . . . 365
Load Limits . . . . . . . . . . . . . . . . . . . 181
Messages . . . . . . . . . . . . . . . . . . . . 141
Personalization . . . . . . . . . . . . . . . 142
Remote Start . . . . . . . . . . . . . . . . . . . 35
Security . . . . . . . . . . . . . . . . . . . . . . . . 46
Speed Messages . . . . . . . . . . . . . 142
Towing . . . . . . . . . . . . . . . . . . . . . . . . 337
Vehicle Ahead Indicator . . . . . . . . 132 Vehicle Care
Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 328
Tire Pressure . . . . . . . . . . . . . . . . . 307
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 381
Ventilation, Air . . . . . . . . . . . . . . . . . . 165
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
W
Wait to Start Light . . . . . . . . . . . . . . 133
Warning
Brake System Light . . . . . . . . . . . 129
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 234
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 118
Warnings Hazard Flashers . . . . . . . . . . . . . . 154
Washer Fluid . . . . . . . . . . . . . . . . . . . 282
Water in Fuel . . . . . . . . . . . . . . . . . . . 243
What Fuel to Use in Canada and Mexico . . . . . . . . . . . . . . . . . . . . 240
What Fuel to Use in the U.S. . . . 239
Wheels Alignment and Tire Balance . . 319
Different Size . . . . . . . . . . . . . . . . . 317