GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 475
Without Pouch: Owner’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of
the Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 477
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0801.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
486 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 475.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
OnStar 487
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0336. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 491
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 343
Accessory Power . . . . . . . . . . . . . . . 260
Active Fuel Management . . . . . . . 264
Add-On Electrical Equipment . . . 336
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 337
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 453
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 256
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements Trademarks and License . . . . . 218
Air Cleaner/Filter, Engine . . . . . . . 358
Air Conditioning . . . . . .224, 226, 228
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 232
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 231
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 82
Passenger Sensing System . . . . 86 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 82
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 78
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Light On-Off . . . . . . . . . . . . . . . . . . 147
On-Off Light . . . . . . . . . . . . . . . . . . 147
On-Off Switch . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 149
Readiness Light . . . . . . . . . . . . . . 147
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 90
System Check . . . . . . . . . . . . . . . . . . 77
Alarm Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 389
All-Terrain Tires . . . . . . . . . . . . . . . . . 391
AM-FM Radio . . . . . . . . . . . . . . . . . . . 190
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 194
Multi-band . . . . . . . . . . . . . . . . . . . . 194
Antilock Brake System (ABS) . . . 280
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 495
Exterior Lamps Off Reminder . . . 178
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 185
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 365
Fast Idle System . . . . . . . . . . . . . . . . 259
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 358
Fixed Mast Antenna . . . . . . . . . . . . 194
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 179
Flashers, Hazard Warning . . . . . . 180
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 413 Changing . . . . . . . . . . . . . . . . . . . . . 415
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Floor Console Storage . . . . . . . . . . 126
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 444
Fluid AutomaticTransmission . . . . . . . . . . . 354, 357
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 368
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 272
Power Steering . . . . . . . . . . . . . . . 365 Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 366
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 181
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Forward Automatic Braking . . . . . 294
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 292
Four-Wheel Drive . . . . . . . . . . 272, 370
Four-Wheel-Drive Light . . . . . . . . . 153
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 475
Front Axle . . . . . . . . . . . . . . . . . . . . . . 370
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 65
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Additives . . . . . . . . . . . . . . . . . . . . . 300
Economy Driving . . . . . . . . . . . . . . . 33
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 303
Filling the Tank . . . . . . . . . . . . . . . 301
Foreign Countries . . . . . . . . . . . . 300
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 142
Low Fuel Warning Light . . . . . . . 156
Management, Active . . . . . . . . . . 264
Requirements, California . . . . . 300 Full-Size Spare Tire . . . . . . . . . . . . 425
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 381
Fuses and Circuit Breakers . . . 381
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 385, 386
G
Garage Door Opener . . . . . . . . . . . 172
Programming . . . . . . . . . . . . . . . . . 172
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 376
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 144
Engine Oil Pressure . . . . . . . . . . 143
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Odometer . . . . . . . . . . . . . . . . . . . . . 142
Speedometer . . . . . . . . . . . . . . . . . 142
Tachometer . . . . . . . . . . . . . . . . . . . 142
Transmission Temperature . . . . 145
Trip Odometer . . . . . . . . . . . . . . . . 142
Voltmeter . . . . . . . . . . . . . . . . . . . . . 145
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 137
General Information
Service and Maintenance . . . . . 446
Towing . . . . . . . . . . . . . . . . . . . . . . . . 303
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 499
Parking (cont'd)Over Things That Burn . . . . . . . 264
Parking Assist . . . . . . . . . . . . . . . . . . 289
Parking or Backing Assistance Systems . . . . . . . . . . 289
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 149
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Passenger Sensing System . . . . . 86
Perchlorate Materials Requirements, California . . . . . . 343
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 165
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 217
Bluetooth . . . . . . . . . . . . . . . . 211, 213
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . . 340
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 133
Protection, Battery . . . . . . . . . . . . 185
Retained Accessory (RAP) . . . 260 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . . 60
Steering Fluid . . . . . . . . . . . . . . . . . 365
Windows . . . . . . . . . . . . . . . . . . . . . . . 52
Power Assist Steps . . . . . . . . . . . . . . 43
Pregnancy, Using Seat Belts . . . . 74
Privacy Vehicle Data Recording . . . . . . . 477
Program
Courtesy Transportation . . . . . . 471
Proposition 65 Warning,
California . . . . . . . . . . . .343, 369, 426, Back Cover
R
Radio Frequency Statement . . . . 475
Radio Reception . . . . . . . . . . . . . . . . 193
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 190
Satellite . . . . . . . . . . . . . . . . . . . . . . . 192
Reading Lamps . . . . . . . . . . . . . . . . . 183
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 371 Locking . . . . . . . . . . . . . . . . . . . . . . . 285
Rear Seats . . . . . . . . . . . . . . . . . . 66, 68
Rear Vision Camera (RVC) . . . . . 289
Rear Windows . . . . . . . . . . . . . . . . . . . 54
Rearview Mirrors . . . . . . . . . . . . . . . . 52 Rearview Mirrors (cont'd)
Automatic Dimming . . . . . . . . . . . . . 52
Reclining Seatbacks . . . . . . . . . . . . . 61
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 205
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 456
Records Maintenance . . . . . . . . . . . . . . . . . . 459
Recreational Vehicle Towing . . . . 430
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 469
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 37
Remote Vehicle Start . . . . . . . . . . . . 39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 92
Maintenance . . . . . . . . . . . . . . . . . . 458
Replacing Airbag System . . . . . . . . 92
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 111
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 76
Reporting Safety Defects Canadian Government . . . . . . . . 476
General Motors . . . . . . . . . . . . . . . 477
U.S. Government . . . . . . . . . . . . . 476
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
500 Index
RestraintsWhere to Put . . . . . . . . . . . . . . . . . . . 98
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 260
Reverse Tilt Mirrors . . . . . . . . . . . . . . 51
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 244
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 469
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Rotation, Tires . . . . . . . . . . . . . . . . . . 405
Routing, Engine Drive Belt . . . . . . 464
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 265
S
Safety Defects ReportingCanadian Government . . . . . . . . 476
General Motors . . . . . . . . . . . . . . . 477
U.S. Government . . . . . . . . . . . . . 476
Safety Locks . . . . . . . . . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . . . 75
Satellite Radio . . . . . . . . . . . . . . . . . . 192
Scheduling Appointments . . . . . . . 471
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 69 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Extender . . . . . . . . . . . . . . . . . . . . . . . . 75 Seat Belts (cont'd)
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 70
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 75
Lap-Shoulder Belt . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . 146
Replacing after a Crash . . . . . . . . 76
Use During Pregnancy . . . . . . . . . . 74
Seats
Adjustment, Front . . . . . . . . . . . . . . . 59
Center Seat . . . . . . . . . . . . . . . . . . . . 59
Head Restraints . . . . . . . . . . . . . . . . 58
Heated and Ventilated Front . . . . 65
Lumbar Adjustment, Front . . . . . . 60
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . 66, 68
Reclining Seatbacks . . . . . . . . . . . . 61
Securing Child Restraints . . . . . . . . . . . 111, 114, 115
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 157
OnStar . . . . . . . . . . . . . . . . . . . . . . . 481
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 44
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 44
Service . . . . . . . . . . . . . . . . . . . . . . . . . 233 Accessories andModifications . . . . . . . . . . . . . . . . 343 Service (cont'd)
Climate Control
System . . . . . . . . . . . . . . . . . 224, 226
Doing Your Own Work . . . . . . . . 344
Maintenance Records . . . . . . . . 459
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 446
Parts Identification Label . . . . . 460
Publications Ordering Information . . . . . . . . . . . . . . . . . . 474
Scheduling Appointments . . . . . 471
Services Special Application . . . . . . . . . . . 453
Servicing the Airbag . . . . . . . . . . . . . 90
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 374
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 262
Out of Park . . . . . . . . . . . . . . . . . . . 263
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 181
Snow Plow . . . . . . . . . . . . . . . . . . . . . 337
Software Updates . . . . . . . . . . . . . . 189
Special Application Services . . . . 453
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 461
Speedometer . . . . . . . . . . . . . . . . . . . 142