2018 GMC SIERRA infotainment

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
220 Infotainment System
are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
Gracenote Terms of Use
This application or device contains
software from Gracenote, Inc. of
Emeryville, California ("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this
application to do disc or file
identification and obtain
music-related information, including
name, artist, track, and title
information ("Gracenote Data") from
online servers or embedded
databases (collectively, "Gracenote
Servers") and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device.
This application or device may
contain content belonging to
Gracenote’s providers. If so, all of
the restrictions set forth herein with
respect to Gracenote Data shall
also apply to such content and such
content providers shall be entitled toall of the benefits and protections
set forth herein that are available to
Gracenote.
You agree that you will use
Gracenote Data, the Gracenote
Software, and Gracenote Servers
for your own personal
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not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party. YOU AGREE NOT TO USE
OR EXPLOIT GRACENOTE DATA,
THE GRACENOTE SOFTWARE,
OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive
license to use the Gracenote Data,
the Gracenote Software, and
Gracenote Servers will terminate if
you violate these restrictions. If your
license terminates, you agree to
cease any and all use of the
Gracenote Data, the Gracenote
Software, and Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote
Servers, including all ownership
rights. Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote may enforce its rights
under this Agreement against you
directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes. The purpose of
a randomly assigned numeric
identifier is to allow the Gracenote
service to count queries without
knowing anything about who you
are. For more information, see the
web page for the Gracenote Privacy
Policy for the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you "AS IS." Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient. No

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Infotainment System 221
warranty is made that the Gracenote
Software or Gracenote Servers are
error-free or that functioning of
Gracenote Software or Gracenote
Servers will be uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.
GRACENOTE DISCLAIMS ALL
WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED
WARRANTIES OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT.
GRACENOTE DOES NOT
WARRANT THE RESULTS THAT
WILL BE OBTAINED BY YOUR
USE OF THE GRACENOTE
SOFTWARE OR ANY
GRACENOTE SERVER. IN NO
CASE WILL GRACENOTE BE
LIABLE FOR ANY
CONSEQUENTIAL ORINCIDENTAL DAMAGES OR FOR
ANY LOST PROFITS OR LOST
REVENUES.
Copyright 2013. Gracenote, Inc. All
Rights Reserved.
Unicode
Copyright 1991-2013 Unicode, Inc.
All rights reserved. Distributed
under the Terms of Use in
http://www.unicode.org/
copyright.html.
Free Type Project
Portions of this software are
copyright 2013 The FreeType
Project (http://www.freetype.org). All
rights reserved.
iType
iType is a trademark of Monotype
Imaging Inc. registered in the U.S.
Patent & Trademark Office and may
be registered in certain other
jurisdictions.
Open Source SW
The open source code used in this
device can be downloaded at the
webpage shown in the informationat the center stack display. Further
information concerning the OSS
licenses is shown in the center
stack display.
QNX
Portions of this software are
copyright 2008-2013, QNX Software
Systems. All rights reserved.
Part C
–EULA
Copyright 2013, Software Systems
GmbH & Co. KG. All Rights
Reserved.
The product you have purchased
("Product") contains Software
(Runtime Configuration No. 505962;
"Software") which is distributed by
or on behalf of the Product
manufacturer "Manufacturer") under
license from Software Systems Co.
("QSSC"). You may only use the
Software in the Product and in
compliance with the license terms
below.
Subject to the terms and conditions
of this License, QSSC hereby
grants you a limited, non-exclusive,
non-transferable license to use the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
222 Infotainment System
Software in the Product for the
purpose intended by the
Manufacturer. If permitted by the
Manufacturer, or by applicable law,
you may make one backup copy of
the Software as part of the Product
software. QSSC and its licensors
reserve all license+C31 rights not
expressly granted herein, and retain
all right, title and interest in and to
all copies of the Software, including
all intellectual property rights
therein. Unless required by
applicable law you may not
reproduce, distribute or transfer,
or de-compile, disassemble or
otherwise attempt to unbundle,
reverse engineer, modify or create
derivative works of, the Software.
You agree: (1) not to remove, cover
or alter any proprietary notices,
labels or marks in or on the
Software, and to ensure that all
copies bear any notice contained on
the original; and (2) not to export the
Product or the Software in
contravention of applicable export
control laws.EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW, QSSC AND ITS
LICENSORS PROVIDE THE
SOFTWARE ON AN "AS IS" BASIS,
WITHOUT WARRANTIES OR
CONDITIONS OF ANY KIND,
EITHER EXPRESS OR IMPLIED
INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES
OR CONDITIONS OF TITLE,
NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
ANY WARRANTIES OR OTHER
PROVISIONS OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) THAT DIFFER
FROM THIS LICENSE ARE
OFFERED BY THE
MANUFACTURER OR ITS
DISTRIBUTOR(S) ALONE AND
NOT BY QSSC, ITS AFFILIATES
OR THEIR LICENSORS. YOU
ASSUME ANY RISKS
ASSOCIATED WITH YOUR USE
OF THE SOFTWARE UNDER THIS
LICENSE.EXCEPT TO THE EXTENT
OTHERWISE REQUIRED BY
APPLICABLE LAW (SUCH AS IN
THE CASE OF DELIBERATE OR
GROSSLY NEGLIGENT ACTS), IN
NO EVENT SHALL QSSC, ITS
AFFILIATES OR THEIR
LICENSORS BE LIABLE TO YOU
UNDER ANY LEGAL THEORY,
WHETHER IN TORT (INCLUDING
NEGLIGENCE), CONTRACT OR
OTHERWISE, FOR DAMAGES,
INCLUDING ANY DIRECT,
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OR CONSEQUENTIAL DAMAGES
OF ANY CHARACTER ARISING AS
A RESULT OF THIS LICENSE OR
OUT OF THE USE OR INABILITY
TO USE THE PRODUCT
(INCLUDING BUT NOT LIMITED
TO DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE,
PRODUCT FAILURE OR
MALFUNCTION, OR ANY AND ALL
OTHER COMMERCIAL DAMAGES
OR LOSSES), EVEN IF QSSC, ITS
AFFILIATES OR THEIR
LICENSORS HAVE BEEN
ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 223
WMA
This product is protected by certain
intellectual property rights of
Microsoft. Use or distribution of
such technology outside of this
product is prohibited without a
license from Microsoft.
For more information on the
Software, including any open source
software license terms (and
available source code) as well as
copyright attributions applicable to
the Runtime Configuration indicated
above, please contact the
Manufacturer or contact QSSC at
175 Terence Matthews Crescent,
Kanata, Ontario, Canada K2M 1W8
([email protected]).
END USER NOTICE
The marks of companies displayed
by this product to indicate business
locations are the marks of their
respective owners. The use of such
marks in this product does not imply
any sponsorship, approval,
or endorsement by such companies
of this product.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
236 Driving and Operating
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section
and/ or infotainment manual on
using that system and the
navigation system, if equipped,
including pairing and using a cell
phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts069.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Driving and Operating 289
Warning (Continued)
Under many conditions, these
systems will not:. Detect children,
pedestrians, bicyclists,
or animals.
. Detect vehicles or objects
outside the area monitored
by the system.
. Work at all driving speeds.
. Warn you or provide you
with enough time to avoid a
crash.
. Work under poor visibility or
bad weather conditions.
. Work if the detection sensor
is not cleaned or is covered
by ice, snow, mud, or dirt.
. Work if the detection sensor
is covered up, such as with
a sticker, magnet, or metal
plate.
(Continued)
Warning (Continued)
.Work if the area surrounding
the detection sensor is
damaged or not properly
repaired.
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
Audible or Safety Alert Seat
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see “Comfort
and Convenience” underVehicle
Personalization 0165.
If equipped with the Safety Alert
Seat, the driver seat cushion may
provide a vibrating pulse alert
instead of beeping. To change this,
see “Collision/Detection Systems”
under Vehicle Personalization
0 165.
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Parking Assist (RPA),
and Front Parking Assist (FPA) may
help the driver park or avoid objects.
Always check around the vehicle
when parking or backing.
The RVC and RPA will not work
properly if the tailgate is down. If the
tailgate is down, do not use these
systems.
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately
12 km/h (8 mph).

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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290 Driving and Operating
1. View Displayed by theCamera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display on
the infotainment display to show
that RPA has detected an object.
This triangle changes from amber to
red and increases in size the closer
the object.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
(Continued)
Warning (Continued)
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
Parking Assist
With RPA, and if equipped with FPA,
as the vehicle moves at speeds of
less than 8 km/h (5 mph) the
sensors on the bumpers may detect
objects up to 2.5 m (8 ft) behind and
1.2 m (4 ft) in front of the vehicle
within a zone 25 cm (10 in) high off
the ground and below bumper level.
These detection distances may be
shorter during warmer or humid
weather. Blocked sensors will not
detect objects and can also cause
false detections. Keep the sensors
clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car
wash in freezing temperatures.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Customer Information 465
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 465
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 467
Customer Assistance for Text Telephone (TTY) Users . . . . . 468
Online Owner Center . . . . . . . . . 468
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 469
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 469
Scheduling Service Appointments . . . . . . . . . . . . . . . 471
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 471
Collision Damage Repair . . . . . 472
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 474
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 475
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 476
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 476
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 477
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 477
Event Data Recorders . . . . . . . . 477
OnStar . . . . . . . . . . . . . . . . . . . . . . . 478
Infotainment System . . . . . . . . . . 478
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be