
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
474 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 082.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
484 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly
reports of the vehicle’s health.
Or press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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486 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 475.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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OnStar 487
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0336. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Index 491
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 343
Accessory Power . . . . . . . . . . . . . . . 260
Active Fuel Management . . . . . . . 264
Add-On Electrical Equipment . . . 336
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 337
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 453
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 256
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements Trademarks and License . . . . . 218
Air Cleaner/Filter, Engine . . . . . . . 358
Air Conditioning . . . . . .224, 226, 228
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 232
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 231
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 82
Passenger Sensing System . . . . 86 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 82
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 78
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Light On-Off . . . . . . . . . . . . . . . . . . 147
On-Off Light . . . . . . . . . . . . . . . . . . 147
On-Off Switch . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 149
Readiness Light . . . . . . . . . . . . . . 147
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 90
System Check . . . . . . . . . . . . . . . . . . 77
Alarm Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 389
All-Terrain Tires . . . . . . . . . . . . . . . . . 391
AM-FM Radio . . . . . . . . . . . . . . . . . . . 190
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 194
Multi-band . . . . . . . . . . . . . . . . . . . . 194
Antilock Brake System (ABS) . . . 280

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Index 495
Exterior Lamps Off Reminder . . . 178
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 185
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 365
Fast Idle System . . . . . . . . . . . . . . . . 259
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 358
Fixed Mast Antenna . . . . . . . . . . . . 194
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 179
Flashers, Hazard Warning . . . . . . 180
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 413 Changing . . . . . . . . . . . . . . . . . . . . . 415
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Floor Console Storage . . . . . . . . . . 126
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 444
Fluid AutomaticTransmission . . . . . . . . . . . 354, 357
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 368
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 272
Power Steering . . . . . . . . . . . . . . . 365 Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 366
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 181
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Forward Automatic Braking . . . . . 294
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 292
Four-Wheel Drive . . . . . . . . . . 272, 370
Four-Wheel-Drive Light . . . . . . . . . 153
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 475
Front Axle . . . . . . . . . . . . . . . . . . . . . . 370
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 65
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Additives . . . . . . . . . . . . . . . . . . . . . 300
Economy Driving . . . . . . . . . . . . . . . 33
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 303
Filling the Tank . . . . . . . . . . . . . . . 301
Foreign Countries . . . . . . . . . . . . 300
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 142
Low Fuel Warning Light . . . . . . . 156
Management, Active . . . . . . . . . . 264
Requirements, California . . . . . 300 Full-Size Spare Tire . . . . . . . . . . . . 425
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 381
Fuses and Circuit Breakers . . . 381
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 385, 386
G
Garage Door Opener . . . . . . . . . . . 172
Programming . . . . . . . . . . . . . . . . . 172
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 376
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 144
Engine Oil Pressure . . . . . . . . . . 143
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Odometer . . . . . . . . . . . . . . . . . . . . . 142
Speedometer . . . . . . . . . . . . . . . . . 142
Tachometer . . . . . . . . . . . . . . . . . . . 142
Transmission Temperature . . . . 145
Trip Odometer . . . . . . . . . . . . . . . . 142
Voltmeter . . . . . . . . . . . . . . . . . . . . . 145
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 137
General Information
Service and Maintenance . . . . . 446
Towing . . . . . . . . . . . . . . . . . . . . . . . . 303

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Index 497
Lamps (cont'd)Exterior Controls . . . . . . . . . . . . . . 176
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 178
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 185
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 150
On Reminder . . . . . . . . . . . . . . . . . 157
Reading . . . . . . . . . . . . . . . . . . . . . . 183
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 295
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Lane Keep Assist (LKA) . . . . . . . . 297
Lane Keep Assist Light . . . . . . . . . 154
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 75
Lap-Shoulder Belt . . . . . . . . . . . . . . . 71
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . 111
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 99
LED Lighting . . . . . . . . . . . . . . . . . . . . 378
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 184
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Illumination Control . . . . . . . . . . . 182 Lighting (cont'd)
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 147
Airbag Readiness . . . . . . . . . . . . . 147
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 152
Brake System Warning . . . . . . . 152
Charging System . . . . . . . . . . . . . 149
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 150
Cruise Control . . . . . . . . . . . . . . . . 158
Door Ajar . . . . . . . . . . . . . . . . . . . . . 158
Engine Coolant Temperature Warning . . . . . . . 155
Engine Oil Pressure . . . . . . . . . . 156
Flash-to-Pass . . . . . . . . . . . . . . . . . 179
Four-Wheel-Drive . . . . . . . . . . . . . 153
Front Fog Lamp . . . . . . . . . . . . . . 157
High-Beam On . . . . . . . . . . . . . . . . 157
High/Low Beam Changer . . . . . 179
Hill Descent Control . . . . . . . . . . 153
Lane Departure Warning . . . . . . 153
Lane Keep Assist . . . . . . . . . . . . . 154
Low Fuel Warning . . . . . . . . . . . . 156
Seat Belt Reminders . . . . . . . . . . 146
Security . . . . . . . . . . . . . . . . . . . . . . 157
StabiliTrak OFF . . . . . . . . . . . . . . . 154 Lights (cont'd)
Tire Pressure . . . . . . . . . . . . . . . . . 156
Tow/Haul Mode . . . . . . . . . . . . . . . 153
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 155
Traction Off . . . . . . . . . . . . . . . . . . . 154
Locking Rear Axle . . . . . . . . . . . . . . 285
Locks Automatic Door . . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . . 42
Power Door . . . . . . . . . . . . . . . . . . . . . 41
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 238
Low Fuel Warning Light . . . . . . . . . 156
Low-Profile Tires . . . . . . . . . . . . . . . . 390
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 99
Lumbar Adjustment . . . . . . . . . . . . . . 60 Front Seats . . . . . . . . . . . . . . . . . . . . . 60
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 459
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 453
Maintenance Schedule . . . . . . . . . 448

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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498 Index
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 456
Transfer Case . . . . . . . . . . . . . . . . 272
Malfunction Indicator Lamp . . . . . 150
Manual Mirrors . . . . . . . . . . . . . . . . . . 47
Manual Mode . . . . . . . . . . . . . . . . . . . 268
Manual Windows . . . . . . . . . . . . . . . . 52
Media Avoiding Untrusted Devices . . 195
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 62
Messages Engine Power . . . . . . . . . . . . . . . . 164
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 164
Vehicle Speed . . . . . . . . . . . . . . . . 164
Mirrors Automatic Dimming . . . . . . . . . . . . . 50
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 52
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 50
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 47
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 50
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual Rearview . . . . . . . . . . . . . . . 52
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Tilt in Reverse . . . . . . . . . . . . . . . . . . 51 Mirrors (cont'd)
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 48
Mirrors, Interior Rearview . . . . . . . . 51
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 399
Multi-band Antenna . . . . . . . . . . . . . 194
N
Navigation OnStar . . . . . . . . . . . . . . . . . . . . . . . 481
New Vehicle Break-In . . . . . . . . . . . 255
Noise Control System . . . . . . . . . . 373
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 142 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 239 Driving . . . . . . . . . . . . . . . . . . . . . . . . 239
Recovery . . . . . . . . . . . . . . . . . . . . . 238
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 350
Engine Oil Life System . . . . . . . 353
Engine Oil Pressure Gauge . . . 143
Pressure Light . . . . . . . . . . . . . . . . 156
Older Children, Restraints . . . . . . . 92
Online Owner Center . . . . . . . . . . . 468
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 478
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 485 OnStar Connections . . . . . . . . . . . . 482
OnStar Diagnostics . . . . . . . . . . . . . 484
OnStar Emergency . . . . . . . . . . . . . 480
OnStar Navigation . . . . . . . . . . . . . . 481
OnStar Overview . . . . . . . . . . . . . . . 479
OnStar Security . . . . . . . . . . . . . . . . 481
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 364
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 181
Ordering Service Publications . . . . . . . . . . 474
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 133
Overheated Engine
Protection Operating Mode . . . . 364
Overheating, Engine . . . . . . . . . . . . 363
Overview . . . . . . . . . . . . . . . . . . . . . . . 188
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 262
Shifting Out of . . . . . . . . . . . . . . . . 263
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 281
Brake and P (Park)
Mechanism Check . . . . . . . . . . 375