
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
474 Customer Information .
Vehicle make, model, and
model year
.
Vehicle Identification
Number (VIN)
.
Insurance company and policy
number
.
General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 0 82 .
Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits. Service Publications
Ordering Information Service Manuals Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner ’ s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’ s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Customer Information 477
Reporting Safety Defects
to General Motors In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0801.
In other Central America and
Caribbean Countries, call
52-722-236-0680. Vehicle Data
Recording and
Privacy The vehicle has a number of
computers that record information
about the vehicle ’ s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings. Event Data Recorders This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle ’ s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;
.
Whether or not the driver and
passenger safety belts were
buckled/fastened;
.
How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.
How fast the vehicle was
traveling.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 491
Index A Accessories and
Modifications . . . . . . . . . . . . . . . . . . 343
Accessory Power . . . . . . . . . . . . . . . 260
Active Fuel Management . . . . . . . 264
Add-On Electrical Equipment . . . 336
Adding a Snow Plow or
Similar Equipment . . . . . . . . . . . . . 337
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 453
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . . 256
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements
Trademarks and License . . . . . 218
Air Cleaner/Filter, Engine . . . . . . . 358
Air Conditioning . . . . . .224, 226, 228
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 232
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 231
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 82
Passenger Sensing System . . . . 86 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 82
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 78
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Light On-Off . . . . . . . . . . . . . . . . . . 147
On-Off Light . . . . . . . . . . . . . . . . . . 147
On-Off Switch . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 149
Readiness Light . . . . . . . . . . . . . . 147
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 90
System Check . . . . . . . . . . . . . . . . . . 77
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 389
All-Terrain Tires . . . . . . . . . . . . . . . . . 391
AM-FM Radio . . . . . . . . . . . . . . . . . . . 190
Antenna
Fixed Mast . . . . . . . . . . . . . . . . . . . 194
Multi-band . . . . . . . . . . . . . . . . . . . . 194
Antilock Brake System (ABS) . . . 280

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 497Lamps (cont'd)
Exterior Controls . . . . . . . . . . . . . . 176
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 178
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 185
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 150
On Reminder . . . . . . . . . . . . . . . . . 157
Reading . . . . . . . . . . . . . . . . . . . . . . 183
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 295
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Lane Keep Assist (LKA) . . . . . . . . 297
Lane Keep Assist Light . . . . . . . . . 154
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 75
Lap-Shoulder Belt . . . . . . . . . . . . . . . 71
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 111
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 99
LED Lighting . . . . . . . . . . . . . . . . . . . . 378
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 184
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Illumination Control . . . . . . . . . . . 182 Lighting (cont'd)
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 147
Airbag Readiness . . . . . . . . . . . . . 147
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 152
Brake System Warning . . . . . . . 152
Charging System . . . . . . . . . . . . . 149
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 150
Cruise Control . . . . . . . . . . . . . . . . 158
Door Ajar . . . . . . . . . . . . . . . . . . . . . 158
Engine Coolant
Temperature Warning . . . . . . . 155
Engine Oil Pressure . . . . . . . . . . 156
Flash-to-Pass . . . . . . . . . . . . . . . . . 179
Four-Wheel-Drive . . . . . . . . . . . . . 153
Front Fog Lamp . . . . . . . . . . . . . . 157
High-Beam On . . . . . . . . . . . . . . . . 157
High/Low Beam Changer . . . . . 179
Hill Descent Control . . . . . . . . . . 153
Lane Departure Warning . . . . . . 153
Lane Keep Assist . . . . . . . . . . . . . 154
Low Fuel Warning . . . . . . . . . . . . 156
Seat Belt Reminders . . . . . . . . . . 146
Security . . . . . . . . . . . . . . . . . . . . . . 157
StabiliTrak OFF . . . . . . . . . . . . . . . 154 Lights (cont'd)
Tire Pressure . . . . . . . . . . . . . . . . . 156
Tow/Haul Mode . . . . . . . . . . . . . . . 153
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 155
Traction Off . . . . . . . . . . . . . . . . . . . 154
Locking Rear Axle . . . . . . . . . . . . . . 285
Locks
Automatic Door . . . . . . . . . . . . . . . . . 41
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . . 42
Power Door . . . . . . . . . . . . . . . . . . . . . 41
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loss of Control . . . . . . . . . . . . . . . . . 238
Low Fuel Warning Light . . . . . . . . . 156
Low-Profile Tires . . . . . . . . . . . . . . . . 390
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 99
Lumbar Adjustment . . . . . . . . . . . . . . 60
Front Seats . . . . . . . . . . . . . . . . . . . . . 60
M Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 459
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 453
Maintenance Schedule . . . . . . . . . 448

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 499Parking (cont'd)
Over Things That Burn . . . . . . . 264
Parking Assist . . . . . . . . . . . . . . . . . . 289
Parking or Backing
Assistance Systems . . . . . . . . . . 289
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 149
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Passenger Sensing System . . . . . 86
Perchlorate Materials
Requirements, California . . . . . . 343
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 165
Phone
Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 217
Bluetooth . . . . . . . . . . . . . . . . 211, 213
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 340
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 133
Protection, Battery . . . . . . . . . . . . 185
Retained Accessory (RAP) . . . 260 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . . 60
Steering Fluid . . . . . . . . . . . . . . . . . 365
Windows . . . . . . . . . . . . . . . . . . . . . . . 52
Power Assist Steps . . . . . . . . . . . . . . 43
Pregnancy, Using Seat Belts . . . . 74
Privacy
Vehicle Data Recording . . . . . . . 477
Program
Courtesy Transportation . . . . . . 471
Proposition
65 Warning,
California . . . . . . . . . . . .343, 369, 426,
Back Cover
R Radio Frequency Statement . . . . 475
Radio Reception . . . . . . . . . . . . . . . . 193
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 190
Satellite . . . . . . . . . . . . . . . . . . . . . . . 192
Reading Lamps . . . . . . . . . . . . . . . . . 183
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 371
Locking . . . . . . . . . . . . . . . . . . . . . . . 285
Rear Seats . . . . . . . . . . . . . . . . . . 66, 68
Rear Vision Camera (RVC) . . . . . 289
Rear Windows . . . . . . . . . . . . . . . . . . . 54
Rearview Mirrors . . . . . . . . . . . . . . . . 52 Rearview Mirrors (cont'd)
Automatic Dimming . . . . . . . . . . . . . 52
Reclining Seatbacks . . . . . . . . . . . . . 61
Recognition
Voice . . . . . . . . . . . . . . . . . . . . . . . . . 205
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 456
Records
Maintenance . . . . . . . . . . . . . . . . . . 459
Recreational Vehicle Towing . . . . 430
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 469
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 37
Remote Vehicle Start . . . . . . . . . . . . 39
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 92
Maintenance . . . . . . . . . . . . . . . . . . 458
Replacing Airbag System . . . . . . . . 92
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 111
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 76
Reporting Safety Defects
Canadian Government . . . . . . . . 476
General Motors . . . . . . . . . . . . . . . 477
U.S. Government . . . . . . . . . . . . . 476

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
500 Index Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 98
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 260
Reverse Tilt Mirrors . . . . . . . . . . . . . . 51
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 244
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 469
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 55
Rotation, Tires . . . . . . . . . . . . . . . . . . 405
Routing, Engine Drive Belt . . . . . . 464
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 265
S Safety Defects Reporting
Canadian Government . . . . . . . . 476
General Motors . . . . . . . . . . . . . . . 477
U.S. Government . . . . . . . . . . . . . 476
Safety Locks . . . . . . . . . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . . . 75
Satellite Radio . . . . . . . . . . . . . . . . . . 192
Scheduling Appointments . . . . . . . 471
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 69
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Extender . . . . . . . . . . . . . . . . . . . . . . . . 75 Seat Belts (cont'd)
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 70
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 75
Lap-Shoulder Belt . . . . . . . . . . . . . . 71
Reminders . . . . . . . . . . . . . . . . . . . . 146
Replacing after a Crash . . . . . . . . 76
Use During Pregnancy . . . . . . . . . . 74
Seats
Adjustment, Front . . . . . . . . . . . . . . . 59
Center Seat . . . . . . . . . . . . . . . . . . . . 59
Head Restraints . . . . . . . . . . . . . . . . 58
Heated and Ventilated Front . . . . 65
Lumbar Adjustment, Front . . . . . . 60
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . 66, 68
Reclining Seatbacks . . . . . . . . . . . . 61
Securing Child
Restraints . . . . . . . . . . . 111, 114, 115
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 157
OnStar . . . . . . . . . . . . . . . . . . . . . . . 481
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 44
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 44
Service . . . . . . . . . . . . . . . . . . . . . . . . . 233
Accessories and
Modifications . . . . . . . . . . . . . . . . 343 Service (cont'd)
Climate Control
System . . . . . . . . . . . . . . . . . 224, 226
Doing Your Own Work . . . . . . . . 344
Maintenance Records . . . . . . . . 459
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 446
Parts Identification Label . . . . . 460
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 474
Scheduling Appointments . . . . . 471
Services
Special Application . . . . . . . . . . . 453
Servicing the Airbag . . . . . . . . . . . . . 90
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 374
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 262
Out of Park . . . . . . . . . . . . . . . . . . . 263
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 181
Snow Plow . . . . . . . . . . . . . . . . . . . . . 337
Software Updates . . . . . . . . . . . . . . 189
Special Application Services . . . . 453
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 461
Speedometer . . . . . . . . . . . . . . . . . . . 142

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Index 501StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 154
Start Assist, Hill . . . . . . . . . . . . . . . . . 282
Start Vehicle, Remote . . . . . . . . . . . 39
Starter Switch Check . . . . . . . . . . . 374
Starting the Engine . . . . . . . . . . . . . 258
Steering . . . . . . . . . . . . . . . . . . . . . . . . 237
Fluid, Power . . . . . . . . . . . . . . . . . . 365
Heated Wheel . . . . . . . . . . . . . . . . 130
Wheel Adjustment . . . . . . . . . . . . 129
Wheel Controls . . . . . . . . . . . . . . . 129
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 43
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 378
Storage Areas
Center Console . . . . . . . . . . . . . . . 125
Floor Console . . . . . . . . . . . . . . . . 126
Glove Box . . . . . . . . . . . . . . . . . . . . 124
Instrument Panel . . . . . . . . . . . . . 124
Sunglasses . . . . . . . . . . . . . . . . . . . 125
Storage Compartments . . . . . . . . . 124
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 247
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 55
Sunglass Storage . . . . . . . . . . . . . . . 125
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 84
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 292
Infotainment . . . . . . . . . . . . . 186, 478
Noise Control . . . . . . . . . . . . . . . . . 373
Systems
Driver Assistance . . . . . . . . . . . . . 288
T Tachometer . . . . . . . . . . . . . . . . . . . . . 142
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Taillamps
Bulb Replacement . . . . . . . . . . . . 378
Text Telephone (TTY) Users . . . . 468
Theft-Deterrent Systems . . . . . . . . . 46
Immobilizer . . . . . . . . . . . . . . . . . . . . . 46
Throttle, Adjustable . . . . . . . . . . . . . 256
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
All-Season . . . . . . . . . . . . . . . . . . . . 389
All-Terrain . . . . . . . . . . . . . . . . . . . . 391
Buying New Tires . . . . . . . . . . . . . 408
Chains . . . . . . . . . . . . . . . . . . . . . . . . 413
Changing . . . . . . . . . . . . . . . . . . . . . 415
Designations . . . . . . . . . . . . . . . . . 393 Tires (cont'd)
Different Size . . . . . . . . . . . . . . . . . 409
Full-Size Spare . . . . . . . . . . . . . . . 425
If a Tire Goes Flat . . . . . . . . . . . . 413
Inspection . . . . . . . . . . . . . . . . . . . . 404
Low Profile . . . . . . . . . . . . . . . . . . . 390
Pressure . . . . . . . . . . . . . . . . . 397, 399
Pressure Light . . . . . . . . . . . . . . . . 156
Pressure Monitor Operation . . 400
Pressure Monitor System . . . . . 399
Rotation . . . . . . . . . . . . . . . . . . . . . . 405
Sidewall Labeling . . . . . . . . . . . . . 391
Terminology and Definitions . . 395
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 410
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . .411
Wheel Replacement . . . . . . . . . . 412
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 407
Winter . . . . . . . . . . . . . . . . . . . . . . . . 390
Tow/Haul Mode . . . . . . . . . . . . . . . . . 271
Tow/Haul Mode Light . . . . . . . . . . . 153
Towing
Driving Characteristics . . . . . . . . 303
Equipment . . . . . . . . . . . . . . . . . . . . 325
General Information . . . . . . . . . . 303
Recreational Vehicle . . . . . . . . . . 430