2018 GMC SIERRA DENALI audio

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Infotainment System 205
Voice Recognition If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
g button on the steering
wheel or by selecting the
g on the
screen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) 0 260 .
Using Voice Recognition Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press
g on the steering wheel
control to activate voice
recognition, or select
g on the
infotainment screen on the
center stack.
.
If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
.
If voice recognition is
started from the
infotainment screen, the
selections and visual dialog
content are displayed on
both the center stack
display and the instrument
cluster display.
2. The audio system mutes and
the system plays a prompt
followed by a beep.
3. Wait until after the beep
completes, then clearly speak
one of the commands
described in this section.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Infotainment System 207For example, if the prompt
seems to be taking too long to
finish, or if what is being
prompted causes a need for an
immediate reply, press
g again
and wait for the beep.
.
Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.
Usually Phone and Audio
commands can be spoken in a
single command.
For example, “ Call Dave Smith
at work, ” “ Play ” followed by the
artist or song name, or “ Tune ”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “ Call 555-1212. ” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “ Phone ” or “ Phone Commands, ” is stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “ Call Dave Smith
at work. ”
Using Voice Recognition for
List Options When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and plays the prompt “ Make your
selection from the list using the
manual controls or press the Back
button to try again. ”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say “ Back ” or press the Back button
to go to the previous screen.
If in voice recognition, and “ Back ” is
stated all the way through to the
initial screen, then “ Back ” is stated
one more time, the voice recognition
session will cancel.
Help
Say “ Help ” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
208 Infotainment System infotainment screen. Press the
Dismiss button to make the pop-up
go away.
Pressing
g while the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio Select the
g screen button to
launch audio voice recognition.
If the voice button is pressed in a
radio screen, the voice commands
for radio and media features are
available.
“ Switch to AM ” : Switch bands to
AM and tune to the last AM radio
station.
“ Switch to FM ” : Switch bands to
FM and tune to the last FM radio
station.
“ Switch to SXM ” : Switch bands to
SiriusXM (if equipped) and tune to
the last SiriusXM channel. “ Tune to AM ” :
Tune to the radio station whose
frequency is identified in the
command (like “ nine fifty ” ).
“ Tune to FM ” :
Tune to the radio station whose
frequency is identified in the
command (like “ one o one
point one ” ).
“ Tune to SXM number> ” : Tune to the SiriusXM (if
equipped) radio station whose
channel number is identified in the
command.
“ Tune to SXM name> ” : Tune to the SiriusXM (if
equipped) radio station whose
channel name is identified in the
command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“ Play Artist ” : Begin a dialog to
enter a specific Artist name. “ Play Artist ” :
Begin playback of the media
selection identified in the command.
“ Play Album ” : Begin a dialog to
enter a specific album name.
“ Play Album ” :
Begin playback of the identified
album name in the command.
“ Play Song ” : Begin a dialog to
enter a specific song name.
“ Play Song ” : Begin
playback of the identified song
name in the command.
“ Play Genre ” : Begin a dialog to
enter a specific genre.
“ Play Genre ” :
Begin playback of the media
selection identified in the command.
“ Play Playlist ” : Begin a dialog to
enter a specific playlist name.
“ Play Playlist ” :
Begin playback of the identified
playlist in the command.
“ Play ” : Play
music from a specific device
identified by name. The device

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Infotainment System 209name is the name displayed on the
screen when the device is first
selected as an audio source.
“ Play Chapter ” : Begin a dialog to
enter a specific name.
“ Play Chapter ” :
Begin playback of the media
selection identified in the command.
“ Play Audiobook ” : Begin a dialog
to enter a specific name.
“ Play Audiobook name> ” : Begin playback of the
media selection identified in the
command.
“ Play CD Track number> ” : Begin playback of the
CD at the track identified in the
command.
“ Play Episode ” : Begin a dialog to
enter a specific name.
“ Play Episode name> ” : Begin playback of the
media selection identified in the
command.
“ Play Podcast ” : Begin a dialog to
enter a specific name. “ Play Podcast name> ” : Begin playback of the
media selection identified in the
command.
“ Play Video ” : Begin a dialog to
enter a specific name.
“ Play Video

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
212 Infotainment System Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
with the ignition on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. For U.S.
and Canada only, see www.gm.com/
bluetooth for more information about
compatible phones.
Bluetooth Controls Use the buttons on the center stack,
infotainment display, and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g : Press to answer incoming calls,
confirm system information, and
start voice recognition. i : Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
0 188 .
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{ : Press to go to the Home Page.
See Home Page 0 189 .
PHONE or
# : Select to enter the
phone main menu. See Bluetooth
(Overview) 0 211 or Bluetooth
(Infotainment Controls) 0 213 .
Voice Recognition
If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers. Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
O knob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth for U.S.
and Canada only.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Infotainment System 2153. Touch Bluetooth, then Device
Management.
4. Touch the desired device to
pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z /
5is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search
for the desired device.
6. Touch the desired device to
pair on the searched list
screen.
7. Input the Personal
Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and
infotainment system are
successfully paired,
Z /
5 is
displayed on the pair device
screen.
.
The connected phone is
highlighted by
5 . .
Z /
5 indicates the hands-free
and phone music functions are
enabled.
.
5 indicates only the hands-free
function is enabled.
.
Z indicates only Bluetooth
music is enabled.
Connecting a Paired Bluetooth
Device
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the device to be
connected.
Checking the Bluetooth
Connection
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. The paired device will show. Disconnecting a Bluetooth Device
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the name of the device
to be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the device to delete.
5. Touch
Y .
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,
read the following information.
.
A cell phone or Bluetooth device
that supports Advanced Audio
Distribution Profile (A2DP)

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
216 Infotainment System versions over 1.2 must be
registered and connected to the
product.
.
From the cell phone or Bluetooth
device, find the Bluetooth device
type to set/connect the item as a
stereo headset.
.
e will appear on the screen if
the stereo headset is
successfully connected.
.
The sound played by the
Bluetooth device is delivered
through the infotainment system.
.
Bluetooth music can be played
only when a Bluetooth device
has been connected. To play
Bluetooth music, connect the
Bluetooth phone to the
infotainment system.
.
If the Bluetooth device is
disconnected while playing
phone music, the music is
discontinued. The audio
streaming function may not be
supported in some Bluetooth
phones. Only one function can
be used at a time between the
Bluetooth hands-free or Phone music function. For example,
if you convert to Bluetooth
hands-free while playing Phone
music, the music is
discontinued. Playing music from
the vehicle is not possible when
there are no music files stored in
the cell phone.
Playing Bluetooth Music
1. Press
{ .
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
Touch
j to pause.
Touch
r to resume.
Playing the Next Song
Touch
l .
Playing the Previous Song
Touch
g within two seconds of
playback time to play the
previous song. Returning to the Beginning of the
Current Song
Touch
g after two seconds of
playback time.
Search
Touch and hold
g or
l to rewind
or fast forward.
Playing Music Randomly
Touch
Z during playback. Touch
again to return to normal play.
This function may not be supported
depending on the Bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
.
It takes time to transmit data
from the Bluetooth device to the
infotainment system.
.
If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349177) - 2018 - CRC - 10/17/17
Infotainment System 217.
The infotainment system
transmits the order to play from
the Bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the Bluetooth device options,
this order to play/stop may take
time to activate.
.
If the Bluetooth music playback
is not functioning, then check to
see if the Bluetooth device is in
the waiting screen mode.
.
Sounds may be cut off during
the Bluetooth music playback.
.
The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, PROJECTION will appear on the
Home Page of the infotainment
display.
To use Android Auto or Apple
CarPlay:
1. Download the Android Auto
app to your phone from the
Google Play store. No app is
required for Apple CarPlay.
2. Connect an Android phone or
iPhone by using the compatible
phone USB cable and plugging
into a USB data port. For best
performance, use the device ’ s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first
connected to activate Apple
CarPlay or Android Auto, the
message “ Device Projection
Privacy Consent ” will appear.
.
Select Continue to launch
Apple CarPlay or
Android Auto. .
Select Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
PROJECTION on the Home Page
will change to Android Auto or Apple
CarPlay depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, touch the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
Press
{ on the center stack to
return to the Home Page.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my.gmc.com or
see Customer Assistance Offices
0 467 .