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GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Customer Information 389
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510;
go to:
www.tc.gc.ca/recalls (English) www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Page 399 of 417

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
398 OnStar
.Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Page 413 of 417

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
412 Index
Replacing LATCH SystemParts after a Crash . . . . . . . . . . . . . 92
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 58
Reporting Safety Defects Canadian Government . . . . . . . . 389
General Motors . . . . . . . . . . . . . . . 389
U.S. Government . . . . . . . . . . . . . 388
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 77
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 221
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 244
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 207
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 382
Rotation, Tires . . . . . . . . . . . . . . . . . . 322
Routing, Engine Drive Belt . . . . . . 377
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 225
S
Safety Defects ReportingCanadian Government . . . . . . . . 389
General Motors . . . . . . . . . . . . . . . 389 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 388
Safety Locks . . . . . . . . . . . . . . . . . . . . . 34
Safety System Check . . . . . . . . . . . . 57
Satellite Radio . . . . . . . . . . . . . . . . . . 157
Scheduling Appointments . . . . . . . 384
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 52 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Extender . . . . . . . . . . . . . . . . . . . . . . . . 57
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 53
Lap-Shoulder Belt . . . . . . . . . . . . . . 54
Reminders . . . . . . . . . . . . . . . . . . . . .118
Replacing after a Crash . . . . . . . . 58
Use During Pregnancy . . . . . . . . . . 56
Seats Adjustment, Front . . . . . . . . . . . . . . . 46
Head Restraints . . . . . . . . . . . . . . . . 45
Heated and Ventilated Front . . . . 48
Lumbar Adjustment, Front . . . . . . 47
Power Adjustment, Front . . . . . . . 47
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . 47
Underseat Storage . . . . . . . . . . . 103
Securing Child Restraints . . . . 92, 98
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
OnStar . . . . . . . . . . . . . . . . . . . . . . . 394 Security (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 35
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 35
Service
Accessories andModifications . . . . . . . . . . . . . . . . 273
Climate Control System . . . . . . . 192
Doing Your Own Work . . . . . . . . 273
Maintenance Records . . . . . . . . 373
Maintenance, General Information . . . . . . . . . . . . . . . . . . 359
Parts Identification Label . . . . . 374
Publications Ordering Information . . . . . . . . . . . . . . . . . . 387
Scheduling Appointments . . . . . 384
Services Special Application . . . . . . . . . . . 366
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 296
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 222
Out of Park . . . . . . . . . . . . . . . . . . . 223
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 146
Software Updates . . . . . . . . . . . . . . 154