GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
344 Vehicle Care
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the
good battery.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding stud for
the discharged battery.
9. Start the engine in the vehicle with the good battery and run
the engine at idle speed for at
least four minutes. 10. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Use only a flatbed tow truck for
towing a disabled vehicle. Never
use a sling type lift or damage will
occur. Use ramps to help reduce
approach angles if necessary.
A towed vehicle should have its
drive wheels off the ground.
Consult a professional towing
service if the disabled vehicle must
be towed.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
346 Vehicle Care
Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive
vehicles that have an N (Neutral)
and a Four-Wheel Drive Low (4 (
n)
setting.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
(Continued)
Warning (Continued)
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0232. Check that the
vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting. 5. Shift the transmission into D
(Drive). Turn the engine off.
Then shift the transmission into
P (Park).
6. Wait for at least 10 seconds, then restart the engine.
7. Shift the transmission to D (Drive), then turn the engine off
again.
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle.
8. Disconnect the negative battery cable at the battery and
secure the nut and bolt. Cover
the negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
9. Shift the transmission to P (Park).
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
348 Vehicle Care
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two-wheel-drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See“Rear Towing (Rear Wheels Off
the Ground)” later in this section.
Front Towing (Front Wheels Off
the Ground) –Four-Wheel-Drive
VehiclesTo dolly tow a four-wheel-drive
vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0232 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition off.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Vehicle Care 349
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear:1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0240.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions. 5. Use a clamping device
designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Turn the ignition off.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dolly tow a four-wheel-drive
vehicle from the rear: 1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0240.
3. Put the transmission in P (Park). 4. Secure the vehicle to the dolly
following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0232 for the proper
procedure.
7. Turn the ignition off.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
358 Vehicle Care
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage:
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do not
interfere with the pedals. .
Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the
correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the floor mat
to unlock each retainer and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Customer Information 383
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
392 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 392
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 393
Security . . . . . . . . . . . . . . . . . . . . . . 394
Navigation . . . . . . . . . . . . . . . . . . . . 394
Connections . . . . . . . . . . . . . . . . . . 395
Diagnostics . . . . . . . . . . . . . . . . . . . 397
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 398
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
394 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.