GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Infotainment System 169
.Pression the steering wheel
to terminate the voice session
and display the screen from
which voice recognition was
initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form (English
only), or direct commands that state
the application and the task.
For languages that do not support
natural language commands in
sentence form, use the direct
commands shown as examples on
the display screen.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the screen
display for commands.
. Voice recognition system prompt
can be interrupted during a
prompt by pressing
gagain. For example, if the prompt
seems to be taking too long to
finish, or if what is being
prompted causes a need for an
immediate reply, press
gagain
and wait for the beep.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” isstated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
170 Infotainment System
plays the prompt“Make your
selection from the list using the
manual controls or touch Back to try
again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say “Back” or touch Back to go to
the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will appear either on the instrument cluster or the
infotainment display. Touch Dismiss
to make the pop-up go away.
Pressing
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
Select thegscreen button to
launch audio voice recognition.
If the voice button is touched in a
radio screen, the voice commands
for radio and media features are
available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SXM (if equipped) and tune to the
last SiriusXM channel. “Tune to
:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “one o one
point one”).
“Tune to SXM
equipped) radio station whose
channel number is identified in the
command.
“Tune to SXM
equipped) radio station whose
channel name is identified in the
command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist” :Begin a dialog to
enter a specific Artist name.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Infotainment System 171
“Play Artist
Begin playback of the media
selection identified in the command.
“Play Album” :Begin a dialog to
enter a specific album name.
“Play Album
Begin playback of the identified
album name in the command.
“Play Song” :Begin a dialog to
enter a specific song name.
“Play Song
playback of the identified song
name in the command.
“Play Genre” :Begin a dialog to
enter a specific genre.
“Play Genre
Begin playback of the media
selection identified in the command.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist
Begin playback of the identified
playlist in the command.
“Play
music from a specific device
identified by name. The device name is the name displayed on the
screen when the device is first
selected as an audio source.
“Play Chapter”
:Begin a dialog to
enter a specific name.
“Play Chapter
Begin playback of the media
selection identified in the command.
“Play Audiobook” :Begin a dialog
to enter a specific name.
“Play Audiobook
media selection identified in the
command.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode
media selection identified in the
command.
“Play Podcast” :Begin a dialog to
enter a specific name.
“Play Podcast
media selection identified in the
command. “My Media”
:Begin a dialog to
enter the desired media content.
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into
the vehicle. It may be necessary to
handle large amounts of media
content in a different way than
smaller amounts of media. The
system may limit the options of
voice recognition by not allowing
selection of song titles by voice at
the highest level if the number of
songs exceeds the maximum limit.
Voice command option changes
through media content limits are:
. Song files including other
individual files of all media types
such as audiobook chapters,
podcast episodes, and videos.
. Album type folders including
types such as albums and
audiobooks.
There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
172 Infotainment System
of song files connected to the
system is between 4,000 and 8,000,
the content cannot be accessed
directly with one command like
“Play
The restriction is that the command
“Play Song”must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play.
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres. The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for the
Phone
“Call
:Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call
“At Work,” “On Mobile,” or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611. “Pair Phone”
:Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls.
“Voice Keypad” :Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin OnStar Voice
Recognition.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
174 Infotainment System
Warning (Continued)
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is turned on or in
ACC/ACCESSORY. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth or see your
dealer for more information about
compatible phones.
Bluetooth Controls
Use the controls on the infotainment
display, center stack, and the
steering wheel to operate the
Bluetooth system. Steering Wheel Controls
See
Steering Wheel Controls 0105.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
0 153.
{:Press to go to the Home Page.
See Home Page 0154.
#:Select to enter the phone main
menu.
See Bluetooth (Infotainment
Controls) 0179 orBluetooth
(Overview) 0173 orBluetooth
(Voice Recognition) 0175.
Voice Recognition
If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle. When to Speak :
A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth or see
your dealer.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
180 Infotainment System
.Up to 10 cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
is downloaded automatically. This is
dependent on the type of the phone
paired. If the automatic download
does not occur, proceed with the
phone book download on the
phone. Pairing a Phone - SSP and No
Paired Device
When there is no paired device on
the infotainment system and Simple
Secure Pairing (SSP) is supported:
1. Press
{.
2. Touch PHONE, press
#on the
center stack, or press
gon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen.
5. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
6. When the Bluetooth device and infotainment system are
successfully paired, the phone
screen is displayed on the
infotainment system. Pairing a Phone - SSP and Paired
Device
When a paired device is on the
infotainment system and SSP is
supported:
1. Press
{.
2. Touch Settings.
3. Touch Bluetooth, then Device Management.
4. Touch the desired device to pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z/5
is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search for the desired device.
6. Touch the desired device to pair on the searched list
screen.
7. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
. The connected phone is
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Infotainment System 181
highlighted by5.
.
Z/5indicates the hands-free
and phone music functions are
enabled.
.
5indicates only the hands-free
function is enabled.
.
Zindicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and No
Paired Device
When there is no paired device on
the infotainment system and SSP is
not supported:
1. Press
{.
2. Touch PHONE, press
#on the
center stack, or press
gon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen. 5. Input the Personal
Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and
infotainment system are
successfully paired, the
PHONE screen is displayed on
the infotainment system.
When the connection fails, a failure
message is displayed on the
infotainment system.
If a Bluetooth device was previously
connected, the infotainment system
executes the auto connection.
However, if the Bluetooth setting on
the Bluetooth device is turned off, a
failure message is displayed on the
infotainment system.
Pairing a Phone - No SSP and
Paired Device
When a paired device is on the
infotainment system and SSP is not
supported:
1. Press
{.
2. Touch Settings. 3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z/5
is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search for the desired device.
6. Touch the desired device to pair on the searched list
screen.
7. Input the Personal Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and
infotainment system are
successfully paired,
Z/5is
displayed on the pair device
screen.
. The connected phone is
highlighted by
5.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
184 Infotainment System
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Text Menu
Inbox :Select to display incoming
messages. To view a message,
select the name of the sender.
Select LISTEN to listen to the text
message. Press
oBACK on the
center stack to return to the
previous menu.
Settings : See“Text Settings” later
in this section.
Reply : Select to reply using a
predefined text message. See “Text
Settings.”
Call : Select to place a call to the
sender of the text message.
Viewing a Text Message
While viewing a text message:
. Select Reply to reply using a
predefined text message. .
Select Call to place a call to the
sender of the text message.
Viewing Sender Information
If equipped, select the name of the
sender to view sender information if
this information matches contact
information already stored.
Select a Predefined Message :
Select from a set of quick
messages. Select the message
to send.
Predefined Messages
These are short text messages that
can be used to send so responses
will not have to be typed.
The messages can be deleted or a
new message can be added.
To add a new message:
1. Select Text Settings, then select Manage Predefined
Messages.
2. While in the predefined messages list view, select Add
New Predefined Message and
a keyboard displays. 3. Type a new message and
select NEW MSG when done
to add the message. Press
o
BACK on center stack to go
back to the predefined
messages list. Select
zto
delete one character at a time.
Memory Full
This message may display if there is
no more room on the phone to store
messages.
Text Settings
Text Alerts : When on, this feature
will display an alert when a new text
message has been received. Select
on or off.
Manage Predefined Messages :
Select to add, change, or delete
predefined messages.