2018 GMC CANYON radio

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
378 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 378
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 380
Customer Assistance for Text Telephone (TTY) Users . . . . . 381
Online Owner Center . . . . . . . . . 381
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 382
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 382
Scheduling Service Appointments . . . . . . . . . . . . . . . 384
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 384
Collision Damage Repair . . . . . 385
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 387
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 388
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 388
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 389
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 389
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 390
Event Data Recorders . . . . . . . . 390
OnStar . . . . . . . . . . . . . . . . . . . . . . . 391
Infotainment System . . . . . . . . . . 391
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Customer Information 381
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), GMC has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 374.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat live with online help
representatives.
See my.gmc.com to register your
vehicle.
GMC Centre (Canada) gmc.ca
Take a trip to the GMC Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner ’s manual
for your vehicle, quickly and
easily.
. Find the GMC-recommended
maintenance services for your
vehicle.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
388 Customer Information
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
390 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
OnStar 399
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 388.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
OnStar 401
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehiclesystem status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
404 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 273
Accessory Power . . . . . . . . . . . . . . . 221
Add-On Electrical Equipment . . . 269
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 398
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 367
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 47
Agreements Trademarks and License . . . . . 186
Air Cleaner/Filter, Engine . . . . . . . 283
Air Conditioning . . . . . . . . . . . 192, 194
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 197
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 196
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 63
Passenger Sensing System . . . . 64
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 63 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62
Where Are the Airbags? . . . . . . . . 60
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 69
Passenger Status Indicator . . . .119
Readiness Light . . . . . . . . . . . . . . .118
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . 58
Alarm Vehicle Security . . . . . . . . . . . . . . . . 35
All-Season Tires . . . . . . . . . . . . . . . . 310
All-Terrain Tires . . . . . . . . . . . . . . . . . 311
AM-FM Radio . . . . . . . . . . . . . . . . . . . 155
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 159
Antilock Brake System (ABS) . . . 239 Warning Light . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 350
Interior . . . . . . . . . . . . . . . . . . . . . . . . 355
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 185
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 382

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
11354423) - 2018 - crc - 10/12/17
Index 407
Driving (cont'd)Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 200
For Better Fuel Economy . . . . . . . 25
Hill and Mountain Roads . . . . . . 208
If the Vehicle is Stuck . . . . . . . . . 210
Loss of Control . . . . . . . . . . . . . . . 202
Off-Road . . . . . . . . . . . . . . . . . . . . . 202
Off-Road Recovery . . . . . . . . . . . 201
Vehicle Load Limits . . . . . . . . . . . .211
Wet Roads . . . . . . . . . . . . . . . . . . . 207
Winter . . . . . . . . . . . . . . . . . . . . . . . . 208
E
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 269
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 303
Fuses and Circuit Breakers . . . 302
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 307
Overload . . . . . . . . . . . . . . . . . . . . . 302
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 393
Engine Air Cleaner/Filter . . . . . . . . . . . . . 283
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 120 Engine (cont'd)
Compartment Overview . . . . . . . 275
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .117
Cooling System . . . . . . . . . . . . . . . 284
Drive Belt Routing . . . . . . . . . . . . 377
Exhaust . . . . . . . . . . . . . . . . . . . . . . 224
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Heater . . . . . . . . . . . . . . . . . . . . . . . . 220
Oil Life System . . . . . . . . . . . . . . . 280
Oil Pressure Light . . . . . . . . . . . . 126
Overheating . . . . . . . . . . . . . . . . . . 288
Power Messages . . . . . . . . . . . . . 135
Running While Parked . . . . . . . . 225
Starting . . . . . . . . . . . . . . . . . . . . . . . 219
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 261
Event Data Recorders . . . . . . . . . . 390
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extender, Seat Belt . . . . . . . . . . . . . . 57
Exterior Lamp Controls . . . . . . . . . 143
Exterior Lamps Off Reminder . . . 144
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 289
Filter, Engine Air Cleaner . . . . . . . . . . . 283
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 144
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 329 Changing . . . . . . . . . . . . . . . . . . . . . 331
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 358
Fluid
Automatic Transmission . . . . . . 282
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 291
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 232
Washer . . . . . . . . . . . . . . . . . . . . . . . 290
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 147
Folding Mirrors . . . . . . . . . . . . . . . . . . 38
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 249
Four-Wheel Drive . . . . . . . . . . 232, 293
Four-Wheel-Drive Light . . . . . . . . . 123
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 388
Front Axle . . . . . . . . . . . . . . . . . . . . . . 294
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 128