2018 GMC ACADIA service

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 29
Seats and Restraints . . . . . . . . . . . 56
Storage . . . . . . . . . . . . . . . . . . . . . . . . 111
Instruments and Controls . . . . . . 118
Lighting . . . . . . . . . . . . . . . . . . . . . . . 164
Infotainment System . . . . . . . . . . 173
Climate Controls . . . . . . . . . . . . . . 198
Driving and Operating . . . . . . . . . 205
Vehicle Care . . . . . . . . . . . . . . . . . . 279
Service and Maintenance . . . . . 367
Technical Data . . . . . . . . . . . . . . . . 380
Customer Information . . . . . . . . . 384
Reporting Safety Defects . . . . . . 394
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 398
Index . . . . . . . . . . . . . . . . . . . . 410

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, ACADIA, and
DENALI are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
GMC wherever it appears in this
manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 23297094 B Second Printing©2017 General Motors LLC. All Rights Reserved.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
$:Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
.:Fuel Gauge
+: Fuses
3:Headlamp High/Low-Beam
Changer
j: ISOFIX/LATCH System Child
Restraints

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
20 In Brief
Vehicle Features
Infotainment System
The base radio with infotainment
display controls information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
{
:
. Press to go to the Home Page.
O:
. Press to turn the power on.
. Press and hold to turn the
power off.
. Press to mute/unmute the
system when on.
. Turn to decrease or increase the
volume.
g:
. Radio: Press and release to fast
seek the previous strongest
station or channel.
. USB/Music/Pictures: Press to go
to the previous content. Press
and hold to fast rewind.
d:
. Radio: Press and release to fast
seek the next strongest station
or channel.
. USB/Music/Pictures: Press to go
to the next content. Press and
hold to fast forward.
5:
. Press and release to access the
phone screen, answer an
incoming call, or access the
device home screen.
See Overview 0175.
Satellite Radio
If equipped, a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0179.
Portable Audio Devices
This vehicle has a 3.5 mm (1/8 in)
auxiliary input and may have two
USB ports in the center stack.
External devices such as iPods
®,
MP3 players, and USB storage
devices may be connected.
See Auxiliary Devices 0187 and
USB Port 0181.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
30 Keys, Doors, and Windows
The key, inside the Remote Keyless
Entry (RKE) transmitter, is used for
the driver door.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance Program
0388.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0398.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 394. If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
44 Keys, Doors, and Windows
To power open or close the liftgate,
select MAX or 3/4 mode.
.Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the driver door.
The driver door must either be
unlocked or locked without the
security armed.
. Press the touch pad on the
bottom of the liftgate after
unlocking all doors. If equipped
with Keyless Access, the RKE
transmitter must be within
1 m (3 ft).
.Presslon the bottom of the
liftgate next to the pull cup to
close.
Press any liftgate button or the
touch pad while the liftgate is
moving to stop it. Pressing again
restarts the operation in the reverse
direction. The touch pad on the
liftgate handle cannot be used to
close the liftgate.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Keys, Doors, and Windows 49
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the transmitter
pocket located in the center
console.If the ignition mode will not change
with the other transmitter or in the
transmitter pocket, your vehicle
needs service. If the ignition does
change modes, the first transmitter
may be faulty. See your dealer who
can service the theft-deterrent
system and have a new RKE
transmitter programmed to the
vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see
“Programming
Transmitters to the Vehicle” under
Remote Keyless Entry (RKE)
System Operation 030.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
64 Seats and Restraints
To turn Auto Memory Recall on or
off, see "Vehicle Personalization
Settings" previously in this section
andVehicle Personalization 0152.
The transmission must be in
P (Park) to initiate Auto Memory
Recall. Auto Memory Recall will
complete if the vehicle is shifted out
of P (Park) prior to reaching the
stored memory position.
To stop Auto Memory Recall
movement, turn the ignition off or
press any of the following memory
controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
If the stored memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver ’s RKE transmitter number (1
or 2) may not match the memory
button number that positions were saved to. Try storing the position to
the other memory button or try the
other RKE transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position stored
to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0152.
If turned on, the position saved to
Bis automatically recalled when
one of the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
To stop Easy Exit Recall movement,
press any of the following memory
controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position,
the recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer for service.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against (Continued)