
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Customer Information 397
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 404.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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OnStar 399
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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400 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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OnStar 401
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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402 OnStar
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
For myGMC mobile app information
and compatibility, see
www.my.gmc.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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OnStar 403
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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412 Index
Child RestraintsInfants and Young Children . . . . . 93
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 98
Older Children . . . . . . . . . . . . . . . . . . 91
Securing . . . . . . . . . . . . . . . . . 105, 108
Systems . . . . . . . . . . . . . . . . . . . . . . . . 95
Circuit Breakers . . . . . . . . . . . . . . . . 306
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 358
Interior Care . . . . . . . . . . . . . . . . . . 362
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 198
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cluster, Instrument . . . . . . . . . . . . . 127
Collision Damage Repair . . . . . . . 391
Compact Spare Tire . . . . . . . . . . . . 350
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . 111
Compass . . . . . . . . . . . . . . . . . . . . . . . 122
Compressor Kit, Tire Sealant . . . 337
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 401
Control
Hill Descent . . . . . . . . . . . . . . . . . . 238
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 236 Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 140
Control of a Vehicle . . . . . . . . . . . . . 207
Convex Mirrors . . . . . . . . . . . . . . . . . . 49
Coolant Engine Temperature Gauge . . 133
Cooling . . . . . . . . . . . . . . . . . . . . 198, 201
Cooling System . . . . . . . . . . . . . . . . . 291
Courtesy Lamps . . . . . . . . . . . . . . . . 169
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 390
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . .112
Cruise Control . . . . . . . . . . . . . . . . . . 240 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Cruise Control, Adaptive . . . . . . . . 242
Customer Assistance . . . . . . . . . . . 387
Offices . . . . . . . . . . . . . . . . . . . . . . . . 386
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 387
Customer Information
Service PublicationsOrdering Information . . . . . . . . 393
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 384D
Damage Repair, Collision . . . . . . . 391
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 397
OnStar . . . . . . . . . . . . . . . . . . . . . . . 397
Data Recorders, Event . . . . . . . . . 396
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 166
Defensive Driving . . . . . . . . . . . . . . . 207
Delayed Locking . . . . . . . . . . . . . . . . . 40
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 187
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 403
Distracted Driving . . . . . . . . . . . . . . . 206
Dome Lamps . . . . . . . . . . . . . . . . . . . 169
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 383
Drive Systems All-Wheel Drive . . . . . . . . . . 232, 300
Driver Assistance Systems . . . . . 251
Driver Information Center (DIC) . . . . . . . . . . . . . 145, 148

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Index 415
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 72
HVAC . . . . . . . . . . . . . . . . . . . . . . 198, 201
I
Ignition Positions . . . . . . . . . . . . . . . 221
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 48
Indicator Pedestrian Ahead . . . . . . . . . . . . 141
Vehicle Ahead . . . . . . . . . . . . . . . . 141
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 93
Infotainment . . . . . . . . . . . . . . . . . . . . 173
Infotainment System . . . . . . . . . . . . 397
Instrument Cluster . . . . . . . . . . . . . . 127
Interior Rearview Mirrors . . . . . . . . . 51
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 351
K
Keyless EntryRemote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
L
Labeling, Tire Sidewall . . . . . . . . . . 316
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 169
Daytime Running (DRL) . . . . . . 166
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 169
Exterior Controls . . . . . . . . . . . . . . 164
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 166
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 172
License Plate . . . . . . . . . . . . . . . . . 304
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 136
On Reminder . . . . . . . . . . . . . . . . . 145
Reading . . . . . . . . . . . . . . . . . . . . . . 170
Lane Change Alert (LCA) . . . . . . . 263
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 264
Lane Keep Assist (LKA) . . . . . . . . 265
Lane Keep Assist Light . . . . . . . . . 140
Lap-Shoulder Belt . . . . . . . . . . . . . . . 73
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 105
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 98
LED Lighting . . . . . . . . . . . . . . . . . . . . 304 Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 170
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Illumination Control . . . . . . . . . . . 169
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Lights
Airbag Readiness . . . . . . . . . . . . . 135
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 140
Brake System Warning . . . . . . . 138
Charging System . . . . . . . . . . . . . 136
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 136
Cruise Control . . . . . . . . . . . . . . . . 145
Door Ajar . . . . . . . . . . . . . . . . . . . . . 145
Electric Parking Brake . . . . . . . . 139
Engine Oil Pressure . . . . . . . . . . 143
Flash-to-Pass . . . . . . . . . . . . . . . . . 166
Front Fog Lamp . . . . . . . . . . . . . . 144
High-Beam On . . . . . . . . . . . . . . . . 144
High/Low Beam Changer . . . . . 166
Hill Descent Control . . . . . . . . . . 140
Lane Keep Assist . . . . . . . . . . . . . 140
Low Fuel Warning . . . . . . . 143, 144
Seat Belt Reminders . . . . . . . . . . 134
Security . . . . . . . . . . . . . . . . . . . . . . 144