GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
394 Customer Information
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
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Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
396 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
OnStar 405
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 394.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
406 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0278. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
410 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 281
Accessory Power . . . . . . . . . . . . . . . 226
Adaptive Cruise Control . . . . . . . . 242
Add-On Electrical Equipment . . . 278
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 404
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 374
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements Trademarks and License . . . . . 196
Air Cleaner/Filter, Engine . . . . . . . 290
Air Conditioning . . . . . . . . . . . 198, 201
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 204
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 203
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 83
Passenger Sensing System . . . . 85
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 83
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 84 Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
Where Are the Airbags? . . . . . . . . 80
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Passenger Status Indicator . . . 135
Readiness Light . . . . . . . . . . . . . . 135
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 89
System Check . . . . . . . . . . . . . . . . . . 78
Alarm Vehicle Security . . . . . . . . . . . . . . . . 47
Alert Lane Change . . . . . . . . . . . . . . . . . 263
Side Blind Zone (SBZA) . . . . . . 262
All-Season Tires . . . . . . . . . . . . . . . . 315
All-Wheel Drive . . . . . . . . . . . . 232, 300
AM-FM Radio . . . . . . . . . . . . . . . . . . . 178
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 181
Antilock Brake System (ABS) . . . 233
Warning Light . . . . . . . . . . . . . . . . . 140
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 358
Interior . . . . . . . . . . . . . . . . . . . . . . . . 362
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
414 Index
Frequency StatementRadio . . . . . . . . . . . . . . . . . . . . . . . . . 394
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 260
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 64
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Additives . . . . . . . . . . . . . . . . . . . . . 268
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 270
Filling the Tank . . . . . . . . . . . . . . . 268
Foreign Countries . . . . . . . . . . . . 268
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . . 143, 144
Requirements, California . . . . . 267
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 306
Fuses and Circuit Breakers . . . 306
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 309
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . .311G
Garage Door Opener . . . . . . . . . . . 160Programming . . . . . . . . . . . . . . . . . 160
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 302
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 133
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Tachometer . . . . . . . . . . . . . . . . . . . 131
Trip Odometer . . . . . . . . . . . . . . . . 131
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 126
General Information Service and Maintenance . . . . . 367
Towing . . . . . . . . . . . . . . . . . . . . . . . . 270
Vehicle Care . . . . . . . . . . . . . . . . . . 280
Glove Box . . . . . . . . . . . . . . . . . . . . . . 111
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 388
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 304
Hands-Free Phone . . . . . . . . . . . . . 194
Hazard Warning Flashers . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . 57 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 303
Automatic . . . . . . . . . . . . . . . . . . . . . 167
Bulb Replacement . . . . . . . . . . . . 304
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 166
Flash-to-Pass . . . . . . . . . . . . . . . . . 166
High-Beam On Light . . . . . . . . . . 144
High/Low Beam Changer . . . . . 166
Lamps On Reminder . . . . . . . . . 145
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 69
Steering Wheel . . . . . . . . . . . . . . . 120
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Heated Mirrors . . . . . . . . . . . . . . . . . . . 50
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 225
Heating . . . . . . . . . . . . . . . . . . . . 198, 201
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 305
High-Beam On Light . . . . . . . . . . . . 144
High-Speed Operation . . . . . . . . . . 323
Hill and Mountain Roads . . . . . . . . 215
Hill Descent Control (HDC) . . . . . 238
Hill Descent Control Light . . . . . . . 140
Hill Start Assist (HSA) . . . . . . . . . . 235
Home Page . . . . . . . . . . . . . . . . . . . . . 176
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Index 417
OperationFog Lamps . . . . . . . . . . . . . . . . . . . 168
Infotainment System . . . . . . . . . . 176
Ordering Service Publications . . . . . . . . . . 393
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 124
Overheating, Engine . . . . . . . . . . . . 295
Overview . . . . . . . . . . . . . . . . . . . . . . . 175
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 226
Shifting Out of . . . . . . . . . . . . . . . . 227
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 300
Extended . . . . . . . . . . . . . . . . . . . . . 228
Over Things That Burn . . . . . . . 228
Parking Assist . . . . . . . . . . . . . . . . . . 252
Parking or Backing Assistance Systems . . . . . . . . . . 252
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 135
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Passenger Sensing System . . . . . 85
Pedestrian Ahead Indicator . . . . . 141 Perchlorate Materials
Requirements, California . . . . . . 281
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 152
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 193
Bluetooth . . . . . . . . . . . . . . . . 188, 189
Hands-Free . . . . . . . . . . . . . . . . . . . 194
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Outlets . . . . . . . . . . . . . . . . . . . . . . . 124
Protection, Battery . . . . . . . . . . . . 171
Retained Accessory (RAP) . . . 226
Seat Adjustment . . . . . . . . . . . . . . . . 60
Windows . . . . . . . . . . . . . . . . . . . . . . . 51
Pregnancy, Using Seat Belts . . . . 76
Privacy Vehicle Data Recording . . . . . . . 396
Program Courtesy Transportation . . . . . . 390
Proposition
65 Warning,
California . . . . . . . . . . . .280, 299, 351, Back Cover
R
Radio Frequency Statement . . . . 394
Radio Reception . . . . . . . . . . . . . . . . 180
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 178
Satellite . . . . . . . . . . . . . . . . . . . . . . . 179
Reading Lamps . . . . . . . . . . . . . . . . . 170
Rear Climate Control System . . . 201
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 66 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 69
Rear Storage . . . . . . . . . . . . . . . . . . . 112
Rear Vision Camera (RVC) . . . . . 252
Rear Window Washer/Wiper . . . . 121
Rearview Mirrors . . . . . . . . . . . . . . . . 51 Automatic Dimming . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . . 60
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 377
Records
Maintenance . . . . . . . . . . . . . . . . . . 379
Recreational Vehicle Towing . . . . 354
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 388
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Vehicle Start . . . . . . . . . . . . 36
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 91
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418 Index
Replacement Parts (cont'd)Maintenance . . . . . . . . . . . . . . . . . . 378
Replacing Airbag System . . . . . . . . 91
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 78
Reporting Safety Defects Canadian Government . . . . . . . . 395
General Motors . . . . . . . . . . . . . . . 395
U.S. Government . . . . . . . . . . . . . 394
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 97
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 226
Reverse Tilt Mirrors . . . . . . . . . . . . . . 50
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 214
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 388
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 53
Roof Rack System . . . . . . . . . . . . . . 116
Rotation, Tires . . . . . . . . . . . . . . . . . . 328
Routing, Engine Drive Belt . . . . . . 383
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 229S
Safety Defects ReportingCanadian Government . . . . . . . . 395
General Motors . . . . . . . . . . . . . . . 395
U.S. Government . . . . . . . . . . . . . 394
Safety Locks . . . . . . . . . . . . . . . . . . . . . 41
Safety System Check . . . . . . . . . . . . 77
Satellite Radio . . . . . . . . . . . . . . . . . . 179
Scheduling Appointments . . . . . . . 390
Sealant Kit, Tire . . . . . . . . . . . . . . . . 337
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 71 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Extender . . . . . . . . . . . . . . . . . . . . . . . . 77
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . 73
Reminders . . . . . . . . . . . . . . . . . . . . 134
Replacing after a Crash . . . . . . . . 78
Use During Pregnancy . . . . . . . . . . 76
Seats Adjustment, Front . . . . . . . . . . . . . . . 59
Head Restraints . . . . . . . . . . . . . . . . 57
Heated and Ventilated Front . . . . 64
Heated, Rear . . . . . . . . . . . . . . . . . . . 69
Lumbar Adjustment, Front . . . . . . 60
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Adjustment, Front . . . . . . . 60
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Seats (cont'd)
Reclining Seatbacks . . . . . . . . . . . . 60
Third Row Seat . . . . . . . . . . . . . . . . . 70
Securing Child
Restraints . . . . . . . . . . . . . . . . 105, 108
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
OnStar . . . . . . . . . . . . . . . . . . . . . . . 400
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 47
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 47
Service . . . . . . . . . . . . . . . . . . . . . . . . . 204 Accessories andModifications . . . . . . . . . . . . . . . . 281
Doing Your Own Work . . . . . . . . 281
Maintenance Records . . . . . . . . 379
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 367
Parts Identification Label . . . . . 380
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 393
Scheduling Appointments . . . . . 390
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 139
Services Special Application . . . . . . . . . . . 374
Servicing the Airbag . . . . . . . . . . . . . 89