
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
OnStar 401
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
OnStar 405
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 394.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
406 OnStar
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0278. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Index 419
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . . . 300
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 226
Out of Park . . . . . . . . . . . . . . . . . . . 227
Side Blind Zone Alert (SBZA) . . . 262
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 168
Software Updates . . . . . . . . . . . . . . 177
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 350
Special Application Services . . . . 374
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 381
Speedometer . . . . . . . . . . . . . . . . . . . 131
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 141
Start Assist, Hill . . . . . . . . . . . . . . . . . 235
Start Vehicle, Remote . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . 300
Starting the Engine . . . . . . . . . . . . . 223
Steering . . . . . . . . . . . . . . . . . . . . . . . . 208 Heated Wheel . . . . . . . . . . . . . . . . 120
Wheel Adjustment . . . . . . . . . . . . .119
Wheel Controls . . . . . . . . . . . . . . . .119
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 111
Cargo Cover . . . . . . . . . . . . . . . . . . .112
Cargo Management System . . .113
Center Console . . . . . . . . . . . . . . . .112
Glove Box . . . . . . . . . . . . . . . . . . . . . 111
Roof Rack System . . . . . . . . . . . . .116
Storage Compartments . . . . . . . . . 111
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 343
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 217
Summer Tires . . . . . . . . . . . . . . . . . . 315
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 53
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 256
Infotainment . . . . . . . . . . . . . 173, 397
Roof Rack . . . . . . . . . . . . . . . . . . . . .116
Systems Driver Assistance . . . . . . . . . . . . . 251T
Tachometer . . . . . . . . . . . . . . . . . . . . . 131
Text Telephone (TTY) Users . . . . 387
Theft-Deterrent Systems . . . . . . . . . 48Immobilizer . . . . . . . . . . . . . . . . . . . . . 48
Third-Row Seats . . . . . . . . . . . . . . . . . 70
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 All-Season . . . . . . . . . . . . . . . . . . . . 315
Buying New Tires . . . . . . . . . . . . . 330
Chains . . . . . . . . . . . . . . . . . . . . . . . . 334
Changing . . . . . . . . . . . . . . . . . . . . . 344
Compact Spare . . . . . . . . . . . . . . . 350
Designations . . . . . . . . . . . . . . . . . 318
Different Size . . . . . . . . . . . . . . . . . 332
If a Tire Goes Flat . . . . . . . . . . . . 335
Inspection . . . . . . . . . . . . . . . . . . . . 328
Pressure . . . . . . . . . . . . . . . . . 321, 323
Pressure Light . . . . . . . . . . . . . . . . 142
Pressure Monitor Operation . . 324
Pressure Monitor System . . . . . 323
Rotation . . . . . . . . . . . . . . . . . . . . . . 328
Sealant andCompressor Kit . . . . . . . . . . . . . 337
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 343
Sidewall Labeling . . . . . . . . . . . . . 316
Terminology and Definitions . . 319

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
420 Index
Tires (cont'd)Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 332
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 333
Wheel Replacement . . . . . . . . . . 334
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 329
Winter . . . . . . . . . . . . . . . . . . . . . . . . 315
Tow/Haul Mode . . . . . . . . . . . . . . . . . 232
Tow/Haul Mode Light . . . . . . . . . . . 140
Towing Driving Characteristics . . . . . . . . 270
Equipment . . . . . . . . . . . . . . . . . . . . 276
General Information . . . . . . . . . . 270
Recreational Vehicle . . . . . . . . . . 354
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 273
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 354
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . 142
Off Light . . . . . . . . . . . . . . . . . . . . . . 141
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 236
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 196
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 273 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 229
Fluid, Automatic . . . . . . . . . . . . . . 289
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 390
Trip Odometer . . . . . . . . . . . . . . . . . . 131
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 168
U
Uniform Tire Quality Grading . . . 332
Universal Remote System . . . . . . 160Operation . . . . . . . . . . . . . . . . . . . . . 163
Programming . . . . . . . . . . . . . . . . . 160
Updates Software . . . . . . . . . . . . . . . . . . . . . . 177
USB Port . . . . . . . . . . . . . . . . . . . . . . . 181
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 47
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 207
Identification Number (VIN) . . . 380
Load Limits . . . . . . . . . . . . . . . . . . . 217
Messages . . . . . . . . . . . . . . . . . . . . 151
Personalization . . . . . . . . . . . . . . . 152
Remote Start . . . . . . . . . . . . . . . . . . . 36 Vehicle (cont'd)
Security . . . . . . . . . . . . . . . . . . . . . . . . 47
Speed Messages . . . . . . . . . . . . . 152
Towing . . . . . . . . . . . . . . . . . . . . . . . . 354
Vehicle Ahead Indicator . . . . . . . . 141
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 343
Tire Pressure . . . . . . . . . . . . . . . . . 321
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 396
Ventilation, Air . . . . . . . . . . . . . . . . . . 203
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Voltage Devices and Wiring . . . . 305
W
Warning Brake System Light . . . . . . . . . . . 138
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 264
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 126
Warnings Hazard Flashers . . . . . . . . . . . . . . 168
Washer Fluid . . . . . . . . . . . . . . . . . . . 296
Wheels Alignment and Tire Balance . . 333
Different Size . . . . . . . . . . . . . . . . . 332