
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206
Reporting Safety Defects (U.S. Only) .......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Box Locations ...................................
208
Fuse Specification Chart - 3.2L Power Stroke Diesel ............................................
208
Fuse Specification Chart - 3.5L Ecoboost™/3.7L ......................................
217
Changing a Fuse ..........................................
227
Maintenance
General Information ..................................
229
Opening and Closing the Hood .............
229
Under Hood Overview - 3.2L Power Stroke Diesel ............................................
230
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
.
231
Under Hood Overview - 3.7L ...................
232
Engine Oil Dipstick - 3.2L Power Stroke Diesel ...........................................................
233
Engine Oil Dipstick - 3.5L Ecoboost™ ........................................................................\
234
Engine Oil Dipstick - 3.7L .........................
234
Engine Oil Check .........................................
234
Changing the Engine Oil and Oil Filter ........................................................................\
235
Oil Change Indicator Reset .....................
235
Engine Cooling Fan - Diesel ....................
236
Engine Cooling Fan - E85/Gasoline .....
236
Engine Coolant Check ..............................
236
Automatic Transmission Fluid Check ........................................................................\
240 Brake Fluid Check
........................................
241
Power Steering Fluid Check .....................
241
Washer Fluid Check ...................................
242
Draining the Fuel Filter Water Trap - 3.2L Power Stroke Diesel ..............................
242
Fuel Filter - Gasoline .................................
244
Changing the 12V Battery ........................
244
Checking the Wiper Blades ....................
246
Changing the Front Wiper Blades ........
246
Adjusting the Headlamps ........................
247
Removing a Headlamp ............................
248
Changing a Bulb .........................................
249
Bulb Specification Chart ..........................
253
Changing the Engine Air Filter - 3.2L Power Stroke Diesel ..............................
255
Changing the Engine Air Filter - 3.5L Ecoboost™ ...............................................
256
Changing the Engine Air Filter - 3.7L .....
257
Drive Belt Routing - 3.2L Power Stroke Diesel ..........................................................
258
Drive Belt Routing - 3.5L Ecoboost™/ 3.7L ...............................................................
258
Vehicle Care
Cleaning Products .....................................
260
Cleaning the Exterior ..................................
261
Waxing ............................................................
262
Cleaning the Engine ...................................
262
Cleaning the Windows and Wiper Blades ........................................................................\
263
Cleaning the Interior ..................................
263
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
265
Repairing Minor Paint Damage .............
265
Cleaning the Wheels .................................
266
Vehicle Storage ...........................................
266
Wheels and Tires
General Information ..................................
268
Tire Care .........................................................
269
Using Winter Tires ......................................
286
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Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Engine Emission Control (page 141).
Fasten Seatbelt Warning Lamp
It illuminates and a chime
sounds until you fasten the
seatbelts.
Headlamp High Beam Indicator It illuminates when you switch
the headlamp high beam on.
Lamps on Indicator It illuminates when you switch
the headlamp low beam or the
side and rear lamps on.
Lane Departure Warning Indicator It illuminates when you switch
the system off.
It illuminates when the system
is not available and may indicate that the
system requires service. Have your vehicle
checked as soon as possible.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp
(If Equipped) It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure. If it does not illuminate when you switch
the ignition on, or flashes when the engine
is running, this indicates a malfunction.
Have your vehicle checked as soon as
possible. See Tire Pressure Monitoring
System (page 287).
Low Washer Fluid Level Warning
Lamp It illuminates when the washer
fluid is low.
Message Center Indicator It illuminates when a new
message is stored in the
information display.
The indicator is red or amber depending
on the severity of the condition and it
remains on until the condition is resolved.
See
Information Messages (page 103).
Oil Pressure Warning Lamp WARNING: If it illuminates when you
are driving do not continue your journey,
even if the oil level is correct. Have your
vehicle checked. If it illuminates when the engine
is running this indicates a
malfunction. Stop your vehicle
as soon as it is safe to do so and switch the
engine off.
Check the engine oil level. If the oil level is
sufficient, this indicates a system
malfunction. Have your vehicle
immediately checked.
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Note:
Avoid shutting the engine down after
an extensive idling period. Drive your vehicle
for several miles with the engine at normal
operating temperatures under a moderate
load.
Engine Glow Plugs The powertrain control and glow
plug control modules operate
the glow plug system.
The glow plug control module using the
engine coolant temperature, barometric
pressure sensor and the environmental
temperature sensor will determine how
long the glow plugs stay energized. The
required time for the glow plugs to remain
energized will decrease as the engine
coolant temperature, barometric pressure
and the environmental temperature
increases.
When you switch the ignition on, the glow
plug indicator lamp will illuminate if glow
plug heat is necessary as a starting aid.
Wait until the glow plug indicator lamp
turns off before starting the engine. The
lamp should always momentarily
illuminate when the engine is cold and you
switch the ignition on.
Cold Weather Operation
In cold weather below 32°F (0°C), the
engine may slowly increase to a higher idle
speed if left idling in park (P). As the engine
warms-up, the engine sound level
decreases due to the activation of
powertrain control module controlled
sound reduction features.
It is recommended that the engine block
heater be used for starting when the
temperature is -9°F (-23°C) or colder. See
Engine Block Heater
(page 129). Note:
Idling in cold weather does not heat
the engine to its normal operating
temperature. Long periods of idling,
especially in cold weather, can cause a
buildup of deposits which can cause engine
damage.
Starting a Cold or Hot Engine
1. Fully depress the brake pedal.
2. Shift into park (P) or neutral (N).
Note: Do not touch the accelerator pedal.
3. Turn the key to the on position and wait
until the glow plug indicator lamp turns
off.
4. Turn the key to the start position to start your vehicle.
5. Release the key.
Note: You may need to crank the engine for
up to 10 seconds when the outside air
temperature is
5°F (-15°C) or below.
Note: Engine power may be reduced for 15
seconds when the engine oil temperature
is
-9°F (-23°C) or below. This is to allow
the turbocharger to be lubricated.
Note: If the engine fails to start after a
number of attempts, the system will not
allow you to operate the starter for a short
period of time, for example 30 minutes.
Failure to Start
If the engine does not crank with the key
turned to the start position while the brake
pedal is fully depressed, do the following:
1. Switch the ignition off.
Note: Make sure the parking brake is fully
applied.
2. Release the brake pedal.
3. Fully depress the brake pedal.
Note: Do not touch the accelerator pedal.
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FUEL QUALITY - DIESEL
Fuel Requirements - Choosing the
Right Fuel: Vehicles Operated
Where Ultra-Low Sulfur Diesel Fuel
is Required (United
States/Canada/Puerto Rico/U.S.
Virgin Islands and Other Locales)
WARNING: Only use Ultra-Low
Sulfur Diesel fuel (ULSD) containing a
maximum of 15 ppm sulfur and up to 20%
biodiesel (B20). These fuels should meet
the diesel specifications defined by
American Society for Testing and Materials
(ASTM) D975 for diesel and by ASTM
D7467 for B6-B20 blends, or an equivalent
local market specification. WARNING:
Do not mix diesel with
oil, kerosene, paraffin, gasoline or other
liquids to diesel. This can cause damage
to the fuel system. WARNING: Do not use home heating
oil, agricultural fuel, raw fats, oils, waste
cooking greases, biodiesel fuels greater
than 20% or any diesel fuel not intended
for highway use. WARNING: The vehicle warranty will
not cover damage caused by using an
improper type of fuel or fuel additive.
Note: Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle ’s exhaust
emissions and reduce engine life due to
increased internal wear. Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra-Low Sulfur Diesel Fuel
Is Not Required
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only ultra-low sulfur diesel
fuel may result in damage to engine
emission control devices and the
after-treatment system, potentially
rendering your vehicle inoperable.
For the engine to operate reliably on low
sulfur or high sulfur diesel fuel, the engine
must be a factory built high sulfur engine
(available as a dealer order option for
select markets) or an ultra-low sulfur
diesel fuel configured engine that has been
retrofitted for high sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where
ultra-low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra-low sulfur
diesel fuel market that are subsequently
exported to non ultra-low sulfur diesel fuel
markets will need to be retrofitted (at the
customer
’s expense using Ford authorized
dealer service parts) in order to be reliably
operated on non ultra-low sulfur diesel
fuel.
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Biodiesel
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
•
Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
by checking the label on the fuel pump.
• Only use biodiesel fuel of good quality
that complies with applicable industry
standards ASTM D975 for diesel and
ASTM D7467 for B6-B20 blends.
• Follow the recommended service
maintenance intervals. See Normal
Scheduled Maintenance (page 462).
• Do not store biodiesel fuel in the fuel
tank for more than one month.
• Do not use raw oils, fats or waste
cooking greases.
System Messages Action and Description
Message
Consider changing brands
or reducing biodiesel
content if you have cold
temperature fuel gelling
issues or this message
frequently appears.
Fuel Pres-
sure Low
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Using biodiesel in concentrations greater
than 20% can also cause fuel filter restrictions that may result in a lack of
power or damage to fuel system
components, including fuel pump and fuel
injector failures. See
Special Operating
Conditions Scheduled Maintenance
(page
464).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel fuel blends with
greater than 5% must be labeled.
Biodiesel content is often indicated with
the letter B followed by the percent of
biodiesel in the fuel. For example, B20
indicates a fuel containing 20% biodiesel.
Ask the service station attendant to
confirm the biodiesel content of a diesel
fuel if you do not see a label on the fuel
pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than one month. If you plan to park
or store your vehicle for more than one
month, then you should empty your vehicle
fuel tank of biodiesel fuel. You should fill
the tank with a pure petroleum-based
diesel fuel and run your vehicle for a
minimum of 30 minutes.
If you intend to store your vehicle for more
than two months, we recommend that you
seek advice from an authorized dealer.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
Fuel companies adjust diesel fuel
formulations for cold temperatures. Diesel
fuel which has not been correctly
formulated for cold ambient temperatures
may gel and block the fuel filters. An
indication that the fuel filters are blocked
is the engine starts, stalls after a short time
and then does not restart. If you have been
using biodiesel, you may need to use a fuel
with lower biodiesel content or discontinue
using biodiesel.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal
floor. Failure to follow these instructions
may result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER -
3.5L/3.7L WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See
Catalytic Converter
(page 142).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
On-Board Diagnostics System
Your vehicle has an on-board diagnostics
system that monitors the emission control
system. If any of the following warning
lamps illuminate, this may indicate that
the on-board diagnostics system has
detected an emission control system
malfunction. Engine coolant temperature
warning lamp.
Battery charging condition
warning lamp.
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The automatic regeneration process is
most effective when you drive at a steady
vehicle speed of 30 mph (48 km/h) or
above for approximately 20 minutes. The
frequency and duration of the regeneration
process varies by how you drive your
vehicle, the outside air temperature and
altitude. Frequency varies between 100 mi
(160 km)
and 310 mi (500 km) and each
regeneration process lasts between 10 and
20 minutes.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
Note: During regeneration at low speed or
engine idle, you could smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during the regeneration process.
This is normal.
Diesel Particulate Filter Manual
Regeneration
(If Equipped) WARNING:
Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will radiate
a considerable amount of heat during and
after regeneration and after you have
switched the engine off. This is a potential
fire hazard. WARNING:
The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the diesel oxidation catalytic converter or the diesel particulate
filter. The diesel oxidation catalytic
converter and the diesel particulate filter
heat up to very high temperatures after
only a short period of engine operation and
remain hot after you switch the engine off.
Diesel particulate filter warning
lamp.
If the diesel particulate filter is
near or at saturation, the warning lamp
appears advising you to initiate diesel
particulate filter manual regeneration.
Before you start manual regeneration, do
the following:
• Park your vehicle outside of any
enclosed structure.
• Make sure the transmission is in park
(P) or neutral (N).
• Make sure the parking brake is on.
• Park your vehicle a minimum of
10 ft
(3 m) from any obstructions and
materials that can easily combust or
melt, for example, paper, leaves, fuels,
plastics and other dry organic material.
• Make sure there is a minimum of 3.2 gal
(12 L)
of fuel in the fuel tank.
• Check the engine oil level.
• Check the engine coolant level.
Manual Regeneration
Where vehicle use has significant engine
idle operation, frequent vehicle speed less
than
25 mph (40 km/h), or driving short
distances where the engine does not fully
warm up, manual regeneration allows you
to start diesel particulate filter cleaning
when the engine is idling.
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