COVERAGE FOR 2018 MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS) UNDER LONG TERM DEFECTS WARRANTY(Coverage for up to 7 years/70,000 miles, whichever first occurs)
Part Name
1.0L Fiesta
1.0L Focus
1.0L Ecosport
1.5 Fusion
1.5L Escape
1.6L Fiesta
2.0L Fusion
2.0L Focus
2.0L Ecosport
2.0L Taurus
2.0L Escape
2.0L Edge
2.3L Focus
2.3L Mustang
2.3L Explorer
2.5L Fusion
2.5L Escape
2.5L Transit Connect
2.7L Fusion
2.7L Edge
2.7L F-150
3.0L F-150 Diesel
3.2L Transit Diesel
3.3L F-150
3.5L Taurus
3.5L Edge
3.5L Flex
3.5L Explorer
3.5L Expedition
3.5L F-150
3.5L Transit
3.7L Taurus
3.7L Explorer
3.7L Transit
5.0L Mustang
5.0L F-150
5.2L Mustang
6.2L Econoline
6.2L F-Superduty
6.7L F-Superduty Diesel
6.8L Econoline
6.8L F-Superduty
6.8L Strip Chassis
EGR Cooler Bypass Control Solenoid XX X X X X X X X X
EGR Valve, EGR System Module XX
EGR Valve Gasket, EGR inlet tube to joint XX
Turbo Charger Actuator X
Exhaust Adapter XXX
Fuel Injector Kit X
High Pressure Fuel Injector Pump XXX
Engine Air Shutoff Control Assembly X
Fuel Injector Manifold Return Line XXX
Fuel Injector XXX XX
Injection Pressure Sensor XXXXXX XX
Air Intake Throttle Body XX X XXX
Fuel Injector Wiring Harness XXXX
Instrument Cluster (1) X X X X X X XXXXXX XXXXX XX XXX XX XX XXX XX X
Glow Plug XX
Powertrain Control Wiring Harness (2) X X X X X XXX X X X XX X X X X X X
Engine Control Sensor & Fuel Charge Wrng Assy (2) X
Engine Electronic Control Coolant Sensor XXX
Powertrain Control Module (PCM)/
Engine Control Module (ECM) XXXXXXXX XXXXXX XXXXXXXXXX XX XXXXXXXXXXXXXXX
Engine Control Sensor Ext. Wire Assembly (2) XXX
Knock Sensor XXX
Main Body Wiring Harness (2) X X X X X X X X X X X XXXX XX XXX XX XX XXX XX X
Dash Panel & Headlamp Junction Wiring Assembly (2) X X X X X X X X X X X XX X X X X X
Battery Cable (2) X XX X X
Wiring Assembly - Interior (2) XX X X X XX XX
Roof Wiring Harness (2) X
Main Wiring Assembly (2) XXXXXXXX XXXXXXXXXXXXXXXXX XXX XXXXXXXXXXXXXXX
Rear Lamp Wiring Assembly (2) XX XXXX XXXXXX
Fuel Sender Wiring Assembly (2) X XXXXXXXXX X XX X X XXXXX
Jumper Harness (2) XXX
Heating Elements of Back Window Glass Assembly X
(1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only
(2) for MIL illumination only
(3) for EcoBoost Engine only
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10. The Better Business Bureau (BBB)AUTO LINE Program (U.S. Only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of the Customer Assistance section,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts — mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed, and returned to the BBB
along with proof of ownership. Upon request, the BBB will review the
claim for eligibilty under Program Summary Guidelines.
You can get more information by callng BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note: Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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