GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC:" before the radio
certification number only signifies that
Industry Canada technical specifications
were met. The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped) Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Programming a New Remote
Control
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. See
Passive Anti-Theft System
(page 58).
Replacing the Battery
The remote control uses one coin type
three volt lithium battery CR2032 or
equivalent.
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Note:
Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
Integrated Keyhead Transmitter 1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery. 3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Snap the battery cover back onto the transmitter. Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the direction indicators will flash.
Note:
If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound and the
direction indicators will not flash.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 46).
To re-program the passive anti-theft
system see an authorized dealer.
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If the needle enters the red section, the
engine is overheating. Stop the engine,
switch the ignition off and determine the
cause once the engine has cooled down.
See Engine Coolant Check (page 202).
Note: Do not restart the engine until the
cause of overheating has been resolved.
Fuel Gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much remains
in the fuel tank. The fuel gauge may vary
slightly when your vehicle is moving or on
a gradient. The arrow adjacent to the fuel
pump symbol indicates on which side of
the vehicle the fuel filler door is located.
Low Fuel Level Reminder
Vehicles with Trip Computer
A low fuel level reminder displays and
sounds when the distance to empty
reaches
75 mi (120 km) to empty for
MyKey, and at 50 mi (80 km), 25 mi
(40 km), 10 mi (20 km) and 0 mi (0 km)
for all vehicle keys.
Vehicles without Trip Computer
A low fuel level reminder displays and
sounds when the fuel gauge needle is at
1/16th.
Note: The low fuel warning and
distance-to-empty warning can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal. WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will illuminate when you start your
vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Airbag - Front If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Anti-Lock Braking System If it illuminates when you are
driving, this indicates a
malfunction. You will continue
to have the normal braking system
(without ABS) unless the brake system
warning lamp is also illuminated. Have the
system checked by your authorized dealer.
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by your authorized dealer immediately.
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GENERAL INFORMATION
WARNINGS
Extended idling at high engine
speeds can produce very high
temperatures in the engine and
exhaust system, creating the risk of fire or
other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. Do not start the engine in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always
open the garage door before you start the
engine. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine. IGNITION SWITCH
0
(off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
Note: To switch the engine off when your
vehicle is moving, move the transmission
selector lever to position
N. Use the brakes
to bring the vehicle to a safe stop. After your
vehicle has stopped, switch the engine off
and move the transmission selector lever to
position
P. Turn the key to position 0 or I.
I
(accessory) - Allows the electrical
accessories such as the radio to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits operational.
Warning lamps and indicators are
illuminated.
III
(start) - cranks the engine. Release the
key as soon as the engine starts.
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 359).
You can select any of the following during
an active phone call:
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•
Certain information of status and
operation of new energy vehicles, if
applicable, (e.g. information of battery,
gear lever postion, motor status,
vehicle warning status, vehicle charging
status, temperature of key parts, etc)
as required by applicable laws;
• Your personal information (e.g. your
name, ID card number, cell phone
number, etc., “Personal Information ”),
diagnostic data (e.g. tire pressure, fuel
level, oil life, hardware and software
version, mileage, etc. of your vehicle),
driving track record (e.g. location,
direction and path, status of seat belt,
accelerator/brake pedal position, etc.)
and network connection data (e.g.
network attachment, data traffic, IP
address and etc.).
How We Use Collected Information: We
use your personal information to provide
you with great functionality and services,
allow you to control certain vehicle
features, fulfill requests you’ ve made in
FordPass, personalize your experience,
troubleshoot problems, develop new and
improved products, services, and
marketing strategies and research, to
protect safety, property, privacy, and
security, or to comply with legal
requirements. WE MAY SEND
COMMUNICATIONS ABOUT DEVICE,
SERVICES, OFFERS OF PACKAGE
CHARGING RATES, PROMOTIONS, NEWS,
AND MORE THAT ARE CUSTOMIZED
BASED ON YOUR PERSONAL
INFORMATION, INCLUDING YOUR
LOCATION, SPEED, AND DRIVING
CHARACTERISTICS. You may choose not
to provide certain Personal Information
(such as not entering a Vehicle
Identification Number (VIN) to connect to
your vehicle), but this may limit or prevent
use of certain features. How We Share Information: We may use
and share non-personal information for
any purpose. We do not provide your
Personal Information to anyone for
independent use, without providing you a
choice, except authorized dealers and our
affiliates. We also share your Personal
Information with trusted service providers,
under agreements that limit how they may
use your personal information and require
adequate safeguards. Our affiliates mean
the group of companies related by
common control or ownership. We may
provide your Personal Information to
external companies under contract with
us to enable delivery of the services and
where they are subject to confidentiality
and security obligations. We may share
your Personal Information without notice
to you where we believe that doing so is
reasonably necessary to: comply with a
legal requirement or enforceable
governmental request; protect and defend
the rights or property of us and our
affiliates; act under exigent circumstances
to protect the personal safety of us or
affiliate personnel, users of our vehicles,
websites or apps, or the public; and detect,
prevent, or otherwise address fraud,
security, safety, or privacy issues.
Your Consent: By accepting these Terms
and Conditions, you expressly agree to the
collection, logging, storage, and sharing of
the information as collected as aforesaid
for the purposes set forth above. Further,
you agree to obtain the consent to the
collection, logging, storage, use and
sharing of the information as collected as
aforesaid from any of your Authorized
Users of your vehicle and/or Device for the
purposes set forth above. You understand
and consent to the collection, use,
processing, transfer, and disclosure of your
Personal Information globally (including
to the United States), to the extent in
compliance with the preceding paragraphs
of this section and applicable laws. To the
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