2018 FORD TRANSIT CONNECT service

We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. FordPass Connect Terms and
Conditions
Your Ford vehicle is equipped with an
embedded modem (“Device
”) which
transmits data and allows access to our
service of vehicle connectiviy (“Service ”),
certain of which is provided through
FordPass, a smartphone-compatible
application (“ App”).
Service is available for use with your Device
produced/provided by us (“Ford ”). Your
use of the Device and access to and use of
the Service is subject to these Terms and
Conditions and all policies and guidelines
referred to herein, hereafter collectively
these "Terms and Conditions".
1. Acceptance of Terms and Conditions
Your use of the Device and the Service is
conditional upon your acceptance of these
Terms and Conditions. By signing on these
Terms and Conditions, you agree to accept
these Terms and Conditions. By accepting
these Terms and Conditions you represent
that you are at least 18 years old and that
you agree to comply with these Terms and
Conditions.
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2. Device and Service
Ford has the discretion to decide on the
content and features of Service. Your use
of Service is subject to, in addition to these
Terms and Conditions, the terms and
conditions for the use of the FordPass App
(“
APP T&C ”). In case of any discrepancy
between these Terms and Conditions and
App terms and conditions, the App terms
and conditions shall prevail. [If you do not
agree to the App T&C, you must
immediately stop using Service.]
3. Service Registration
A third-party service provider (“Telecom
Service Provider ”) provides telecom
infrastructure for Service. As required by
applicable laws, the Telecom Service
Provider will request you to, and you must,
as requested, register your real name with
the Telecom Service Provider for the use
of the SIM card pre-equipped in Device,
and provide personal information as
required by the Telecom Service Provider,
including but not limited to:
• Chinese Identity Certificate Number, or
such other indentification number as
the telecom service provide may
require;
• Scanned copy of your identification
certificate;
• Photo of you holding your identification
certificate; and
• Such other personal information as
may be required.
You shall provide real and correct
information. If you have another person to
provide his/her information as aforesaid
you shall ensure he/she is at least 18 years
old and his/her information provided shall
be real and correct. The Telecom Service
Provider may cease to provide telecom
infrastructure support and you may not be
able to have access to the Service if you
fail to provide information as aforesaid. You are solely responsible for the use of
Device and/or Service whether the
aforesaid information is provided by
yourself or another person.
4. Complimentary Service Period
You will receive up to [three (3) years] of
complimentary Service free of charge from
the invoice date of your vehicle equipped
with the Device (“Commecement Date
”)
(“Complimentary Period ”). For continued
use of Service after the Complimentary
Period, you will need to pay a subscription
fee as to be notified by us. You may stop
using Service if you do not agree to pay the
subscription fee then.
5. Possible Extra Charges
The Service is based on service and
support provided by certain third party
suppliers, including without limitation the
data transmission service provided by the
Telecom Service Provider. You may be
charged by such third party suppliers. In
particular, if you use the Wifi hotspot
afforded by Device to transmit data, the
Telecom Service Provider may charge you
on their rates. You are advised to consult
the Telecom Service Provide on its
package charging rates.
6. Information Collection and Privacy
Without prejudice to the APP T&C (where
applicable to the use of Service), when you
use the Service, certain information will be
collected by us from the Device and APP
as required by laws and regulations and in
order to provide you with the Service.
You agree for us to collect the following
information (“Collected Information ”):
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•
Certain information of status and
operation of new energy vehicles, if
applicable, (e.g. information of battery,
gear lever postion, motor status,
vehicle warning status, vehicle charging
status, temperature of key parts, etc)
as required by applicable laws;
• Your personal information (e.g. your
name, ID card number, cell phone
number, etc., “Personal Information ”),
diagnostic data (e.g. tire pressure, fuel
level, oil life, hardware and software
version, mileage, etc. of your vehicle),
driving track record (e.g. location,
direction and path, status of seat belt,
accelerator/brake pedal position, etc.)
and network connection data (e.g.
network attachment, data traffic, IP
address and etc.).
How We Use Collected Information: We
use your personal information to provide
you with great functionality and services,
allow you to control certain vehicle
features, fulfill requests you’ ve made in
FordPass, personalize your experience,
troubleshoot problems, develop new and
improved products, services, and
marketing strategies and research, to
protect safety, property, privacy, and
security, or to comply with legal
requirements. WE MAY SEND
COMMUNICATIONS ABOUT DEVICE,
SERVICES, OFFERS OF PACKAGE
CHARGING RATES, PROMOTIONS, NEWS,
AND MORE THAT ARE CUSTOMIZED
BASED ON YOUR PERSONAL
INFORMATION, INCLUDING YOUR
LOCATION, SPEED, AND DRIVING
CHARACTERISTICS. You may choose not
to provide certain Personal Information
(such as not entering a Vehicle
Identification Number (VIN) to connect to
your vehicle), but this may limit or prevent
use of certain features. How We Share Information: We may use
and share non-personal information for
any purpose. We do not provide your
Personal Information to anyone for
independent use, without providing you a
choice, except authorized dealers and our
affiliates. We also share your Personal
Information with trusted service providers,
under agreements that limit how they may
use your personal information and require
adequate safeguards. Our affiliates mean
the group of companies related by
common control or ownership. We may
provide your Personal Information to
external companies under contract with
us to enable delivery of the services and
where they are subject to confidentiality
and security obligations. We may share
your Personal Information without notice
to you where we believe that doing so is
reasonably necessary to: comply with a
legal requirement or enforceable
governmental request; protect and defend
the rights or property of us and our
affiliates; act under exigent circumstances
to protect the personal safety of us or
affiliate personnel, users of our vehicles,
websites or apps, or the public; and detect,
prevent, or otherwise address fraud,
security, safety, or privacy issues.
Your Consent: By accepting these Terms
and Conditions, you expressly agree to the
collection, logging, storage, and sharing of
the information as collected as aforesaid
for the purposes set forth above. Further,
you agree to obtain the consent to the
collection, logging, storage, use and
sharing of the information as collected as
aforesaid from any of your Authorized
Users of your vehicle and/or Device for the
purposes set forth above. You understand
and consent to the collection, use,
processing, transfer, and disclosure of your
Personal Information globally (including
to the United States), to the extent in
compliance with the preceding paragraphs
of this section and applicable laws. To the
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fullest extent allowed by applicable law,
such information may be transferred
across country borders, and used,
processed, and disclosed in global
locations that may have different levels of
privacy protection than in your own
country. If you do not consent or do not
wish to disclose this information, do not
use Device and Service.
How to Contact Us, Access, or Control the
Use of Your Information: For more
information or to request correction or
removal of personal information, contact
us as set forth in the Contact Us section
below.
Security and Retention of Your
Information: We use systems, policies,
procedures, and technology to provide
reasonable security to protect and
maintain the security and accuracy of your
information. We will only retain your
Personal Information for so long as
reasonably necessary to fulfill legitimate
business purposes.
Privacy Policy Effective Date and Revisions:
This Privacy Policy may be updated in
order to reflect any changes to Device, App
and/or Services or privacy practices.
7. Modification of These Terms and
Conditions
Ford may at their sole discretion, with or
without notice, modify these Terms and
Conditions at any time and such
modifications will be effective immediately
upon being posted on the App or at
www.Ford.com.cn or otherwise notified to
you. Your continued use of Devide or
Service will indicate your acceptance of
these modified Terms and Conditions. If
you do not agree to the Terms and
Conditions or any modification of the
Terms and Conditions, you must
immediately stop using Device and Service.
8. Authorized Users and Purchaser
You may allow others who are above 18
years old (including without limitation
passengers and other drivers of your
vehicle, each an
“Authorized User ”) to use
your Device and/or Service provided
through your Device or APP user account
registered in connection with your vehicle
and/or Device, provided that you are
responsible for the use of Device and/or
Service by your Authorized Users, and for
informing your Authorized Users of these
Terms and Conditions and causing each
Authorized Users to agree to these Terms
and Conditions.
If you resell the vehicle to another party
(“Purchaser ”), you are responsible for
informing the Purchaser of these Terms
and Conditions. Upon your resale of your
vehicle to a Purchaser, you must
immediately de-register the user name of
the SIM card embedded in Device and
[Master Reset the Service] and inform the
Purchaser to register his/her personal
information to reactivate the SIM card in
the Device. If you fail to follow the
preceding, you may be held liable under
applicable laws and/or the Telecom
Service Provider may cease to provide
telecommincation service to support
Service to you.
9. Disclaimer
Service may be interrupted due to a variety
of reasons which are out of our control and
is based on certain services provided by
third party suppliers which is out of our
control. We are not responsible for any
interruptions of Service. We may modify,
suspend, or discontinue Service or any
feature at any time without notice. Device
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and Service accessible through it are
provided for information purposes only on
an "as is" and
“as available ” basis. We
make no warranties or guarantees
availability of Service without interruption
or error.
10. Contact Us
If you have any questions, comments, or
claims regarding Device or Service, you
may contact your authorized dealer or
contact us at:
Changan Ford: 400-8877766
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Brakes...............................................................134
General Information.......................................... 134
Breaking-In......................................................170
Bulb Specification Chart............................217
C
Cabin Air Filter................................................101
California Proposition 65..............................11
Capacities and Specifications................257 Alternative Engine Oil for Extreme Cold
Climates........................................................... 259
Capacities............................................................. 257
Specifications..................................................... 258
Cargo Nets
......................................................154
Installing the Net................................................ 154
Removing the Net............................................... 155
Car Wash See: Cleaning the Exterior.............................. 220
Catalytic Converter
......................................128
On-Board Diagnostics (OBD-II).................... 129
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 129
Center Console...............................................115
Changing a Bulb............................................212 Central High Mounted Brake Lamp.............215
Front Fog Lamps................................................. 214
Headlamp.............................................................. 212
Interior Lamps...................................................... 215
License Plate Lamp........................................... 215
Rear Lamps........................................................... 215
Side Direction Indicator.................................... 214
Changing a Fuse...........................................195 Fuses....................................................................... 195
Changing a Road Wheel...........................248 Changing a Road Wheel................................. 250
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 249
Stowing the Flat or Spare Tire...................... 252
Changing the 12V Battery.........................206
Changing the Engine Air Filter.................218
Changing the Wiper Blades
....................208
Front Wiper Blades........................................... 209
Rear Window Wiper Blades.......................... 209
Service Position................................................. 208
Checking MyKey System Status................51
Checking the Wiper Blades
.....................208 Child Restraint and Seatbelt
Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks.........................................28 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................223
Cleaning Products........................................219
Cleaning the Engine
.....................................221
Cleaning the Exterior..................................220
Cleaning the Headlamps................................ 220
Exterior Chrome Parts..................................... 220
Exterior Plastic Parts........................................ 220
Stripes or Graphics............................................ 220
Underbody............................................................. 221
Under Hood........................................................... 221
Cleaning the Instrument Panel and Instrument Cluster Lens.........................222
Cleaning the Interior....................................222
Cleaning the Wheels
..................................224
Cleaning the Windows and Wiper Blades.............................................................221
Clearing All MyKeys.......................................50
Climate Control..............................................96 Principle of Operation........................................ 96
Clock...................................................................86 Type 1........................................................................\
86
Type 2....................................................................... 86
Cold Weather Precautions..........................171
Coolant Check See: Engine Coolant Check............................ 202
Cornering Lamps............................................69
Crash Sensors and Airbag Indicator.......44
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................148 False Alerts............................................................. 151
Switching the System Off and On................151
System Errors........................................................ 151
System Lights, Messages and Audible Alerts.................................................................. 150
System Limitations............................................ 150
Using the System............................................... 148
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Cruise Control...................................................61
Principle of Operation....................................... 145
Cruise control See: Using Cruise Control................................ 145
Cup Holders.....................................................115
Customer Assistance..................................178
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
............................68
Type 1 - Conventional
(Non-Configurable)....................................... 68
Type 2 - Configurable......................................... 68
Digital Radio..................................................270 HD Radio Reception and Station
Troubleshooting.............................................. 271
Direction Indicators
.......................................70
Doors and Locks.............................................53
Drive Belt Routing.........................................218
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driving Aids.....................................................146
Driving Hints
....................................................170
Driving Through Water.................................171
DRL See: Daytime Running Lamps........................ 68
E
Economical Driving
......................................170
Emission Law..................................................127 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........128
Tampering With a Noise Control System................................................................ 127
End User License Agreement
.................406
FordPass Connect Terms and
Conditions........................................................ 431
VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA) ................................ 406
Engine Block Heater.....................................118 Using the Engine Block Heater....................... 118Engine Coolant Check...............................202
Adding Coolant.................................................. 202
Coolant Change................................................. 204
Engine Coolant Temperature Management.................................................. 205
Fail-Safe Cooling............................................... 204
Recycled Coolant.............................................. 203
Severe Climates................................................. 203
Engine Cooling Fan......................................201
Engine Emission Control
............................127
Engine Immobilizer See: Passive Anti-Theft System..................... 58
Engine Oil Check
.........................................200
Adding Engine Oil.............................................. 200
Engine Oil Dipstick
......................................200
Engine Specifications.................................255
Entertainment...............................................333 AM/FM Radio...................................................... 334
Apps........................................................................\
342
Bluetooth Stereo or USB................................. 341
CD ........................................................................\
.... 340
HD Radio ™ Information (If
Available)......................................................... 337
SiriusXM® Satellite Radio (If Activated)........................................................ 334
Sources.................................................................. 333
Supported Media Players, Formats and Metadata Information................................. 342
USB Ports............................................................. 342
Environment
......................................................15
Essential Towing Checks...........................165
Before Towing a Trailer..................................... 166
Hitches.................................................................... 165
Launching or Retrieving a Boat or Personal Watercraft......................................................... 167
Safety Chains....................................................... 165
Trailer Brakes....................................................... 166
Trailer Lamps....................................................... 166
Trailer Towing Connector................................. 165
When Towing a Trailer...................................... 166
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................76
Fold Away Exterior Mirrors................................. 77
Power Exterior Mirrors......................................... 76
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F
Fan
See: Engine Cooling Fan.................................. 201
Fastening the Seatbelts..............................30 Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30
Floor Mats.........................................................171
Fog Lamps - Front See: Front Fog Lamps........................................ 69
Ford Credit..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................386
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 387
Ford Protect Extended Service Plans (U.S. Only)................................................................. 386
Front Fog Lamps............................................69
Front Parking Aid...........................................141
Front Passenger Sensing System............39
Fuel and Refueling
........................................119
Fuel Consumption........................................125 Calculating Fuel Economy............................... 125
Filling the Fuel Tank........................................... 125
Fuel Filler Funnel Location - Kombi/ Tourneo...........................................................121
Fuel Filler Funnel Location - Van.............121
Fuel Quality - E85
........................................120
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 120
Switching Between E85 and Gasoline........121
Fuel Quality - Gasoline................................119 Choosing the Right Fuel.................................... 119
Fuel Shutoff
....................................................174
Fuse Box Locations......................................185 Engine Compartment Fuse Box.................... 185
Luggage Compartment Fuse Box................185
Passenger Compartment Fuse Box............185
Fuses.................................................................185
Fuse Specification Chart
...........................186
Cargo Compartment Fuse Box...................... 192
Engine Compartment Fuse Box................... 186
Passenger Compartment Fuse Box............190
G
Gauges................................................................79 Engine Coolant Temperature Gauge.............79 Fuel Gauge.............................................................
80
Information Display............................................. 79
Gearbox See: Transmission................................................ 131
General Information on Radio Frequencies...................................................46
General Maintenance Information
.......388
Multi-Point Inspection.................................... 390
Owner Checks and Services......................... 389
Protecting Your Investment.......................... 388
Why Maintain Your Vehicle?......................... 388
Why Maintain Your Vehicle at Your Dealership?..................................................... 388
Getting Assistance Outside the U.S. and Canada...........................................................181
Getting the Services You Need................178 Away From Home............................................... 178
Global Opening and Closing
......................75
Global Closing........................................................ 75
Global Opening..................................................... 75
H
Handbrake See: Parking Brake.............................................. 135
Hazard Flashers
.............................................174
Headlamp Adjusting See: Adjusting the Headlamps....................... 211
Headlamp Exit Delay....................................68
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats....................................................111
Heated Windows and Mirrors...................101 Heated Exterior Mirrors..................................... 101
Heated Rear Window......................................... 101
Heated Windshield............................................. 101
Heating See: Climate Control.......................................... 96
Hill Start Assist
..............................................135
Switching the System On and Off...............136
Using Hill Start Assist........................................ 135
Hints on Controlling the Interior Climate...........................................................99
Cooling the Interior Quickly.............................. 99
General Hints......................................................... 99
Heating the Interior Quickly............................. 99
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