2018 FORD TAURUS audio

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
437
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
443
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
447
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3

•
Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
472
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Appendices

1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
478
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Appendices

A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 163
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories...................................................448 Exterior Style....................................................... 448
Interior Style........................................................ 448
Lifestyle................................................................. 448
Peace of Mind..................................................... 448
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............180
Active Park Assist
...........................................171
Automatic Steering into Parking
Space.................................................................. 173
Deactivating the Park Assist Feature..........174
Troubleshooting the System.......................... 174
Using Active Park Assist................................... 172
Adjusting the Headlamps.........................255 Horizontal Aim Adjustment........................... 256
Vertical Aim Adjustment................................. 255
Adjusting the Pedals.....................................70
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................66
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................66
End of Travel Position......................................... 67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............259
Alarm See: Anti-Theft Alarm........................................ 65
All-Wheel Drive.............................................156
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65Appendices....................................................470
Apps...................................................................417
........................................................................\
............ 417
SiriusXM Traffic and Travel Link.................... 419
At a Glance........................................................16
Audible Warnings and Indicators.............88 Headlamps On Warning Chime..................... 88
Key in Ignition Warning Chime........................ 88
Keyless Warning Alert........................................ 88
Parking Brake On Warning Chime.................88
Audio Control...................................................67 Seek, Next or Previous........................................ 67
Audio Input Jack...........................................327
Audio System.................................................317 General Information........................................... 317
Audio Unit - Vehicles With: AM/FM/ CD....................................................................318
Menu Structure.................................................. 320
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................323
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................324
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control - Vehicles With: AM/FM/CD
........................................110
Automatic Climate Control - Vehicles With: Premium AM/FM/CD
.....................112
Automatic Climate Control - Vehicles With: Sony Audio System
........................113
Automatic High Beam Control..................75
Switching the System On and Off.................76
Automatic Transmission
............................152
Automatic Transmission Adaptive
Learning............................................................. 154
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
SelectShift Automatic ™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission............................. 152
Automatic Transmission Fluid Check - 2.0L EcoBoost™
.......................................248
6F35 Transmission........................................... 248
497
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Switching Adaptive Cruise Control
On........................................................................\
180
Switching to Normal Cruise Control...........185
System Not Available....................................... 184
Using All-Wheel Drive.................................156 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 158
Operating AWD Vehicles With Mismatched Tires.................................................................... 158
Operating AWD Vehicles With Spare Tires..................................................................... 157
Using Cruise Control....................................179
Switching Cruise Control Off.......................... 179
Switching Cruise Control On........................... 179
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains
.....................................286
Using Stability Control...............................168
Using Summer Tires...................................286
Using SYNC™ With Your Media Player
..............................................................351
Accessing Your Play Menu............................. 356
Connecting Your Digital Media Player to the USB Port............................................................ 351
Media Menu Features...................................... 354
Media Voice Commands................................. 353
System Settings................................................. 358
What's Playing?................................................. 353
Using SYNC™ With Your Phone
............335
Accessing Features Through the Phone
Menu.................................................................. 339
Accessing Your Phone Settings................... 344
Making a Call....................................................... 338
Pairing Subsequent Cell Phones.................336
Pairing Your Cell Phone for the First Time ........................................................................\
..... 335
Phone Options during an Active Call.........338
Phone Voice Commands................................ 336
Receiving Calls.................................................... 338
System Settings................................................. 345
Text Messaging................................................... 342
Using Traction Control...............................166 Switching the System Off............................... 166
System Indicator Lights and Messages.......................................................... 166
Using a Switch..................................................... 166
Using the Information Display Controls............................................................. 166Using Voice Recognition............................332
Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 332
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 388
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............333
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only).........................222
V
Vehicle Care..................................................260 General Information......................................... 260
Vehicle Certification Label.......................303
Vehicle Identification Number
................302
Vehicle Storage............................................265 Battery................................................................... 266
Body........................................................................\
265
Brakes.................................................................... 266
Cooling system................................................... 266
Engine.................................................................... 265
Fuel system.......................................................... 265
General.................................................................. 265
Miscellaneous..................................................... 266
Removing Vehicle From Storage.................266
Tires........................................................................\
266
Ventilation See: Climate Control......................................... 109
VIN See: Vehicle Identification Number............302
Voice Control
...................................................68
W
Warning Lamps and Indicators................85 Adaptive Cruise Control.................................... 85
Anti-Lock Braking System................................ 85
Automatic High Beam Control....................... 85
Battery...................................................................... 85
Blind Spot Monitor.............................................. 86
Brake System........................................................ 86
Cruise Control....................................................... 86
Direction Indicator............................................... 86
506
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index