2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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Some vehicles may be equipped with an
aero-shield under the engine. This shield
needs to be removed for service, including
oil and filter changes. The shield has four
quick-release fasteners to secure it in
place.
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™ Engine coolant reservoir. See
Engine Coolant Check (page
244).
A.
Engine oil filler cap. See Engine
Oil Check
(page 242).
B.
Engine oil dipstick. See
Engine
Oil Dipstick (page 242).
C.
Brake fluid reservoir. See
Brake
Fluid Check (page 251).
D.
Battery. See
Changing the 12V
Battery (page 252).
E. Engine compartment fuse box.
See
Fuses (page 226).
F.
Air filter assembly. See
Changing the Engine Air Filter
(page
259).
G.
Automatic transmission dipstick.
See
Automatic Transmission
Fluid Check (page 248).
H.
Washer fluid reservoir. See
Washer Fluid Check (page 252).
I.
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Front Fog Lamp (If Equipped)
1.
Switch all of the lamps and the ignition
off.
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
LED Lamps
LED lamps are not serviceable items. See
an authorized dealer if they fail.
The following lamps are LED:
• Front parking lamps.
• Front side marker lamps.
• Front direction indicators.
• Side direction indicators.
• Brake and rear lamps.
• Central high mounted brake lamp.
• Rear direction indicators.
• Reversing lamps.
License Plate Lamp
1. Switch all of the lamps and the ignition
off. 2. Remove the screws that secure the
lamp assembly. 3. Remove the bulb.
BULB SPECIFICATION CHART
The specified replacement bulbs are in the
chart below. Headlamp bulbs must be
marked with an authorized D.O.T.
(Department of Transportation) for North
America to affirm lamp performance, light
brightness and pattern and safe visibility.
The correct bulbs will not damage the
lamp assembly or void the lamp assembly
warranty and will provide quality bulb burn
time.
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CHANGING THE ENGINE AIR
FILTER
WARNING
Do not start the engine with the air
cleaner removed. This can cause
damage not covered by the vehicle
Warranty and can result in serious injury. When changing the air filter element, use
only the air filter element listed. See
Capacities and Specifications (page
297).
For vehicles with EcoBoost engines, when
servicing the air cleaner, it is important that
no foreign material enters the air induction
system. The engine and turbocharger are
susceptible to damage from even small
particles.
Change the air filter element at the correct
interval. See
Scheduled Maintenance
(page 452).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
To replace the air filter element do the
following:
1. Switch the ignition off. 2. Remove the clips that secure the air
filter housing cover.
3. Carefully lift the air filter housing cover.
4. Remove the air filter element from the
air filter housing.
5. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and that you have a
good seal.
6. Install a new air filter element.
7. Install the air filter housing cover. Be careful not to crimp the filter element
edges between the air filter housing
and cover. This could cause filter
damage and allow unfiltered air to
enter the engine if it is not properly
seated.
8. Engage the clips to secure the air filter housing cover to the air filter housing.
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General Information
WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
Note:
Do not use the kit if a tire has become
severely damaged by driving the vehicle with
a tire that has insufficient air pressure. Only
punctured areas located within the tire tread
can be sealed with the kit.
Do not attempt to repair punctures larger
than ¼ inch (6 millimeters) or damage to
the tire's sidewall. The tire may not
completely seal.
Loss of air pressure may adversely affect
tire performance. For this reason:
Note: Do not drive the vehicle above
50 mph (80 km/h).
Note: Do not drive further than
120 mi
(200 km). Drive only to the closest
authorized Ford dealer or tire repair shop to
have your tire inspected.
• Drive carefully and avoid abrupt
steering maneuvers.
• Periodically monitor tire inflation
pressure in the affected tire. If the tire
is losing pressure, have the vehicle
towed.
• Read the information in the Tips for
Use of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
Read the following list of tips to ensure
safe operation of the kit: •
Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic. Turn on the
hazard lights.
• Always set the parking brake to ensure
the vehicle does not move
unexpectedly.
• Do not remove any foreign objects,
such as nails or screws, from the tire.
• When using the kit, leave the engine
running, only if the vehicle is outdoors
or in a well-ventilated area, so the
compressor does not drain the vehicle
battery.
• Do not allow the compressor to
operate continuously for more than 15
minutes. This will help prevent the
compressor from overheating.
• Never leave the kit unattended when
it is operating.
• Sealant compound contains latex.
Make sure that you use the non-latex
gloves provided to avoid an allergic
reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between
-22°F (-30°C)
and 158°F (70°C).
• Only use the sealing compound before
the use by date. The use by date is on
the lower right-hand corner of the label
on the sealant canister, bottle. Check
the use by date regularly and replace
the canister after four years.
• Do not store the kit unsecured inside
the passenger compartment of the
vehicle as it may cause injury during a
sudden stop or crash. Always store the
kit in its original location.
• After sealant use, the tire pressure
monitoring system sensor and valve
stem on the wheel must be replaced
by an authorized Ford dealer.
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•
When inflating a tire or other objects,
use the black air hose only. Do not use
the transparent hose which is designed
for sealant application only.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation.
What to do when a Tire Is
Punctured
A tire puncture within the tire tread area
can be repaired in two stages with the kit.
• In the first stage, the tire will be
reinflated with a sealing compound
and air. After the tire has been
reinflated, you will need to drive the
vehicle a short distance 4 mi (6 km) to
distribute the sealant in the tire.
• In the second stage, you will need to
check the tire pressure and adjust, if
necessary, to the vehicle tire inflation
pressure.
First Stage: Reinflating the Tire
with Sealing Compound and Air WARNINGS
Do not stand directly over the kit
while inflating the tire. If you notice
any unusual bulges or deformations
in the tire's sidewall during inflation, stop
and call roadside assistance. If the tire does not inflate to the
recommended tire pressure within
15 minutes, stop and call roadside
assistance. Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and turn the engine off. Inspect the
flat tire for visible damage. Sealant compound contains latex. To
avoid any allergic reactions, use the
non-latex gloves in the accessory box on
the underside of the kit housing.
Do not remove any foreign object that has
pierced the tire. If a puncture is in the tire
sidewall, stop and call roadside assistance.
1. Remove the valve cap from the tire
valve.
2. Unwrap the clear tube from the compressor housing.
3. Remove the tube cap and fasten the metal connector of the tube to the tire
valve, turning clockwise. Make sure the
connection is tightly fastened. 4. Plug the power cable into the 12-volt
power point in the vehicle.
5. Remove the warning sticker on the canister and place it on the top of the
instrument panel or the center of the
dash.
6. Start the vehicle only if the vehicle is outdoors or in a well-ventilated area.
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Note:
The suspension insulation and
bumpers will help prevent vehicle damage.
Do not remove these components from your
vehicle when using snow tires and chains.
If the tires on your vehicle have all season
treads, they will provide traction in rain and
snow. However, in some climates, you may
need to use snow tires and cables. If you
need to use cables, it is recommended that
steel wheels (of the same size and
specifications) be used, as cables may chip
aluminum wheels.
Follow these guidelines when using snow
tires and chains:
• If possible, avoid fully loading your
vehicle.
• Use only SAE Class S snow chains,
snow cables or equivalent on the front
axle for P235/55R18 equipped vehicles.
The use of snow chains, snow cables
or other traction assist devices that are
larger than SAE Class S may cause
damage to your vehicle ’s wheel house,
suspension and/or body.
• Do not install tire chains, cables, or
optional traction devices on the rear
tires. This could cause damage to the
vehicle ’s wheel house or body.
• Install cable chains securely, verifying
that the cables do not touch any wiring,
brake lines or fuel lines.
• Do not exceed 30 mph (48 km/h) with
tire cables on your vehicle.
• Drive cautiously. If you hear the cables
rub or bang against your vehicle, stop
and retighten the cables. If this does
not work, remove the cables to prevent
damage to your vehicle.
• Remove the tire cables when they are
no longer needed. Do not use tire
cables on dry roads. TIRE PRESSURE MONITORING
SYSTEM WARNING
The tire pressure monitoring system
is not a substitute for manually
checking tire pressures. You should
periodically check tire pressures using a
pressure gauge. Failure to correctly
maintain tire pressures could increase the
risk of tire failure, loss of control, vehicle
rollover and personal injury. Note:
You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function. Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If
your vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires).
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
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