
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. 495
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Appendices

A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 163
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories...................................................448 Exterior Style....................................................... 448
Interior Style........................................................ 448
Lifestyle................................................................. 448
Peace of Mind..................................................... 448
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............180
Active Park Assist
...........................................171
Automatic Steering into Parking
Space.................................................................. 173
Deactivating the Park Assist Feature..........174
Troubleshooting the System.......................... 174
Using Active Park Assist................................... 172
Adjusting the Headlamps.........................255 Horizontal Aim Adjustment........................... 256
Vertical Aim Adjustment................................. 255
Adjusting the Pedals.....................................70
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................66
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................66
End of Travel Position......................................... 67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............259
Alarm See: Anti-Theft Alarm........................................ 65
All-Wheel Drive.............................................156
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65Appendices....................................................470
Apps...................................................................417
........................................................................\
............ 417
SiriusXM Traffic and Travel Link.................... 419
At a Glance........................................................16
Audible Warnings and Indicators.............88 Headlamps On Warning Chime..................... 88
Key in Ignition Warning Chime........................ 88
Keyless Warning Alert........................................ 88
Parking Brake On Warning Chime.................88
Audio Control...................................................67 Seek, Next or Previous........................................ 67
Audio Input Jack...........................................327
Audio System.................................................317 General Information........................................... 317
Audio Unit - Vehicles With: AM/FM/ CD....................................................................318
Menu Structure.................................................. 320
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................323
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................324
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control - Vehicles With: AM/FM/CD
........................................110
Automatic Climate Control - Vehicles With: Premium AM/FM/CD
.....................112
Automatic Climate Control - Vehicles With: Sony Audio System
........................113
Automatic High Beam Control..................75
Switching the System On and Off.................76
Automatic Transmission
............................152
Automatic Transmission Adaptive
Learning............................................................. 154
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
SelectShift Automatic ™
Transmission................................................... 152
Understanding the Positions of Your Automatic Transmission............................. 152
Automatic Transmission Fluid Check - 2.0L EcoBoost™
.......................................248
6F35 Transmission........................................... 248
497
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Exterior Plastic Parts.........................................
261
Stripes or Graphics............................................. 261
Underbody............................................................ 261
Under Hood.......................................................... 261
Cleaning the Instrument Panel and Instrument Cluster Lens.........................263
Cleaning the Interior...................................263
Cleaning the Wheels..................................264
Cleaning the Windows and Wiper Blades...........................................................262
Clearing All MyKeys.......................................53
Climate.............................................................401
Climate Control
............................................109
Climate Controlled Seats...........................127 Cooled Seats......................................................... 127
Heated Seats........................................................ 127
Collision Warning System..........................197 PRINCIPLE OF OPERATION............................ 197
Coolant Check See: Engine Coolant Check............................ 244
Crash Sensors and Airbag Indicator.......44
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cross Traffic Alert.........................................194 False Alerts........................................................... 196
Switching the System Off and On...............196
System Errors....................................................... 196
System Lights, Messages and Audible Alerts.................................................................. 195
System Limitations............................................ 196
Using the System............................................... 194
Cruise Control.................................................68 Principle of Operation....................................... 179
Cruise control See: Using Cruise Control................................ 179
Customer Assistance..................................219
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................75
Direction Indicators........................................76
Doors and Locks..............................................57
Driver Alert
......................................................186
PRINCIPLE OF OPERATION........................... 186USING DRIVER ALERT.....................................
186
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driving Aids.....................................................186
Driving Hints...................................................210
Driving Through Water.................................211
DRL See: Daytime Running Lamps......................... 75
E
Economical Driving
......................................210
Emission Law.................................................148 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........149
Tampering With a Noise Control System............................................................... 148
End User License Agreement..................470 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 470
Engine Block Heater....................................138 Using the Engine Block Heater...................... 139
Engine Coolant Check...............................244 Adding Coolant.................................................. 244
Coolant Change................................................. 246
Engine Coolant Temperature Management.................................................. 247
Fail-Safe Cooling............................................... 246
Recycled Coolant............................................... 245
Severe Climates................................................. 246
Engine Emission Control...........................148
Engine Immobilizer See: Passive Anti-Theft System..................... 64
Engine Oil Check..........................................242 Adding Engine Oil............................................... 242
Engine Oil Dipstick - 2.0L EcoBoost™.................................................242
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™.................................................242
Engine Specifications - 2.0L EcoBoost™.................................................297
Drivebelt Routing............................................... 297
Engine Specifications - 3.5L Duratec..........................................................297
Drivebelt Routing............................................... 298
499
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Why Maintain Your Vehicle at Your
Dealership?..................................................... 452
Getting Assistance Outside the U.S. and Canada..........................................................222
Getting the Services You Need................219 Away From Home............................................... 219
Global Opening...............................................79
Opening the Windows........................................ 79
H
Handbrake See: Parking Brake............................................. 164
Hazard Flashers
.............................................214
Headlamp Adjusting See: Adjusting the Headlamps..................... 255
Headlamp Exit Delay.....................................75
Headrest See: Head Restraints.......................................... 119
Head Restraints
.............................................119
Adjusting the Head Restraint......................... 120
Tilting Head Restraints ..................................... 121
Heated Seats
..................................................126
Rear Heated Seats............................................. 126
Heated Steering Wheel
...............................68
Heated Windows and Mirrors....................117 Heated Exterior Mirror........................................ 117
Heated Rear Window.......................................... 117
Heating See: Climate Control......................................... 109
Hill Start Assist..............................................164 Switching the System On and Off...............165
Using Hill Start Assist....................................... 164
Hints on Controlling the Interior Climate...........................................................115
Defogging the Side Windows in Cold Weather.............................................................. 117
General Hints......................................................... 115
Quickly Cooling the Interior............................. 116
Quickly Heating the Interior............................. 116
Recommended Settings for Cooling............117
Recommended Settings for Heating...........116
Hints on Driving With Anti-Lock Brakes............................................................163
Home Screen
................................................382
Hood Lock See: Opening and Closing the Hood...........237 I
Ignition Switch
...............................................135
In California (U.S. Only)............................220
Information Display Control......................68
Information Displays....................................89
General Information........................................... 89
Information Messages
.................................98
Adaptive Cruise Control.................................... 98
AdvanceTrac ™..................................................... 99
Alarm........................................................................\
99
All Wheel Drive................................................... 100
Automatic Engine Shutdown.......................... 99
Automatic High Beam Control....................... 99
Battery and Charging System....................... 100
Blind Spot Information and Cross Traffic Alert System..................................................... 101
Brake System........................................................ 101
Collision Warning System............................... 102
Doors and Locks................................................. 102
Driver Alert............................................................ 102
Fuel........................................................................\
.. 102
Keys and Intelligent Access............................ 103
Lane Keeping System....................................... 103
Maintenance........................................................ 104
MyKey..................................................................... 104
Park Aid.................................................................. 105
Passenger Sensing System Message.........105
Power Steering.................................................... 106
Reminder Messages.......................................... 105
Remote Start....................................................... 106
Seats....................................................................... 106
Starting System.................................................. 106
Tire Pressure Monitoring System.................. 107
Traction Control................................................... 107
Transmission........................................................ 107
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster
........................................83
Instrument Lighting Dimmer......................74
Instrument Panel Overview........................16
Interior Lamps
..................................................77
Interior Luggage Compartment Release............................................................62
501
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Normal Scheduled Maintenance..........455
Intelligent Oil-Life Monitor™........................ 455
Normal Maintenance Intervals.................... 456
O
Oil Change Indicator Reset......................243
Oil Check See: Engine Oil Check...................................... 242
Opening and Closing the Hood...............237 Closing the Hood............................................... 238
Opening the Hood.............................................. 237
Ordering Additional Owner's Literature......................................................223
Obtaining a French Owner ’s Manual..........224
Overhead Console........................................134
P
Parking Aids....................................................170 Principle of Operation....................................... 170
Parking Brake.................................................164
Passive Anti-Theft System........................64 SecuriLock®........................................................... 64
PATS See: Passive Anti-Theft System..................... 64
Pedals
.................................................................70
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Phone..............................................................404 During a Phone Call.......................................... 407
Making Calls....................................................... 406
Pairing Your Cell Phone for the First Time.................................................................. 404
Phone Menu........................................................ 405
Receiving Calls.................................................... 407
Smartphone Connectivity............................. 408
Text Messaging.................................................. 408
Post-Crash Alert System
............................217
Power Door Locks See: Locking and Unlocking.............................. 57
Power Seats
.....................................................121
Multi-Contour Front Seats With Active
Motion ............................................................... 123
Power Lumbar...................................................... 123
Power Steering Fluid Check.....................252 Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 79
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 291
R
Rear Parking Aid
............................................170
Obstacle Distance Indicator............................ 171
Rear Seat Armrest.........................................127
Rear Seats
.......................................................125
Split-folding Rear Seat..................................... 125
Rear View Camera........................................175 Using the Rear View Camera System.........176
Rear View Camera See: Rear View Camera.................................... 175
Recommended Towing Weights...........206
Refueling..........................................................144 Refueling System Overview........................... 144
Refueling System Warning............................. 146
Refueling Your Vehicle...................................... 144
Remote Control
..............................................46
Car Finder................................................................ 48
Integrated Keyhead Transmitter.................... 46
Intelligent Access Key......................................... 47
Memory Feature................................................... 50
Remote Start......................................................... 49
Replacing the Battery......................................... 47
Sounding the Panic Alarm................................ 49
Remote Start..................................................118 Automatic Settings............................................. 118
Repairing Minor Paint Damage
..............264
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)..............................................................224
503
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Reporting Safety Defects (U.S.
Only)..............................................................224
Roadside Assistance...................................213
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 214
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 214
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 214
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 213
Vehicles Sold in the United States: Using Roadside Assistance.................................... 213
Roadside Emergencies
...............................213
Running-In See: Breaking-In.................................................. 210
Running Out of Fuel
.....................................142
Adding Fuel From a Portable Fuel
Container.......................................................... 143
Filling a Portable Fuel Container.................. 143
S
Safety Canopy ™
............................................43
Safety Precautions......................................140
Satellite Radio..............................................325
Satellite Radio Electronic Serial Number
(ESN)................................................................ 326
Satellite Radio Reception Factors...............325
SiriusXM Satellite Radio Service.................. 326
Troubleshooting................................................. 326
Scheduled Maintenance Record...........460
Scheduled Maintenance
...........................452
Seatbelt Extension........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats..................................................................119
Security..............................................................64
Settings...........................................................420 911 Assist............................................................... 425
Ambient Lighting............................................... 432
Bluetooth.............................................................. 422Clock.......................................................................
422
Display................................................................... 433
General.................................................................. 430
Media Player......................................................... 421
Mobile Apps......................................................... 428
Navigation............................................................ 426
Phone..................................................................... 422
Radio...................................................................... 425
Sound.................................................................... 420
Valet Mode........................................................... 434
Vehicle .................................................................... 432
Voice Control....................................................... 433
Wi-Fi & Hotspot................................................. 430
Side Airbags.....................................................42
Sitting in the Correct Position...................119
Snow Chains See: Using Snow Chains................................. 286
Spare Wheel See: Changing a Road Wheel........................ 291
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................458
Exceptions........................................................... 459
Speed Control See: Cruise Control............................................. 179
Stability Control............................................167 Principle of Operation....................................... 167
Starter Switch See: Ignition Switch........................................... 135
Starting a Gasoline Engine.......................136 Cold Weather Starting - Flex Fuel
Vehicles.............................................................. 137
Failure to Start...................................................... 137
Guarding Against Exhaust Fumes................138
Important Ventilating Information...............138
Stopping the Engine When Your Vehicle is Moving................................................................ 137
Stopping the Engine When Your Vehicle is Stationary.......................................................... 137
Starting and Stopping the Engine..........135 General Information.......................................... 135
Steering............................................................197 Electric Power Steering..................................... 197
Steering Wheel...............................................66
504
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Switching Adaptive Cruise Control
On........................................................................\
180
Switching to Normal Cruise Control...........185
System Not Available....................................... 184
Using All-Wheel Drive.................................156 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 158
Operating AWD Vehicles With Mismatched Tires.................................................................... 158
Operating AWD Vehicles With Spare Tires..................................................................... 157
Using Cruise Control....................................179
Switching Cruise Control Off.......................... 179
Switching Cruise Control On........................... 179
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains
.....................................286
Using Stability Control...............................168
Using Summer Tires...................................286
Using SYNC™ With Your Media Player
..............................................................351
Accessing Your Play Menu............................. 356
Connecting Your Digital Media Player to the USB Port............................................................ 351
Media Menu Features...................................... 354
Media Voice Commands................................. 353
System Settings................................................. 358
What's Playing?................................................. 353
Using SYNC™ With Your Phone
............335
Accessing Features Through the Phone
Menu.................................................................. 339
Accessing Your Phone Settings................... 344
Making a Call....................................................... 338
Pairing Subsequent Cell Phones.................336
Pairing Your Cell Phone for the First Time ........................................................................\
..... 335
Phone Options during an Active Call.........338
Phone Voice Commands................................ 336
Receiving Calls.................................................... 338
System Settings................................................. 345
Text Messaging................................................... 342
Using Traction Control...............................166 Switching the System Off............................... 166
System Indicator Lights and Messages.......................................................... 166
Using a Switch..................................................... 166
Using the Information Display Controls............................................................. 166Using Voice Recognition............................332
Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 332
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 388
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............333
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only).........................222
V
Vehicle Care..................................................260 General Information......................................... 260
Vehicle Certification Label.......................303
Vehicle Identification Number
................302
Vehicle Storage............................................265 Battery................................................................... 266
Body........................................................................\
265
Brakes.................................................................... 266
Cooling system................................................... 266
Engine.................................................................... 265
Fuel system.......................................................... 265
General.................................................................. 265
Miscellaneous..................................................... 266
Removing Vehicle From Storage.................266
Tires........................................................................\
266
Ventilation See: Climate Control......................................... 109
VIN See: Vehicle Identification Number............302
Voice Control
...................................................68
W
Warning Lamps and Indicators................85 Adaptive Cruise Control.................................... 85
Anti-Lock Braking System................................ 85
Automatic High Beam Control....................... 85
Battery...................................................................... 85
Blind Spot Monitor.............................................. 86
Brake System........................................................ 86
Cruise Control....................................................... 86
Direction Indicator............................................... 86
506
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index

Door Ajar.................................................................
86
Engine Coolant Temperature.......................... 86
Engine Oil................................................................ 86
Fasten Seatbelt.................................................... 86
Front Airbag........................................................... 86
Front Fog Lamps.................................................. 86
Heads Up Display................................................. 87
High Beam............................................................... 87
Lane Keeping Aid.................................................. 87
Low Fuel Level....................................................... 87
Low Tire Pressure Warning............................... 87
Low Washer Fluid................................................. 87
Parking Lamps....................................................... 87
Powertrain Fault................................................... 87
Service Engine Soon............................................ 87
Stability Control................................................... 88
Stability Control Off............................................ 88
Washer Fluid Check....................................252
Washers See: Cleaning the Exterior.............................. 260
See: Wipers and Washers................................... 71
Waxing..............................................................261
Wheel Nuts See: Changing a Road Wheel........................ 291
Wheels and Tires.........................................267 General Information.......................................... 267
Technical Specifications................................. 295
Windows and Mirrors
....................................78
Windshield Washers......................................72
Windshield Wipers..........................................71
Speed Dependent Wipers.................................. 71
Wiper Blades See: Checking the Wiper Blades.................. 254
Wipers and Washers......................................71
507
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index