2018 FORD TAURUS Scheduled

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNINGS
Never remove the coolant reservoir
cap when the engine is running or
hot.
Do not put coolant in the windshield
washer reservoir. If sprayed on the
windshield, coolant could make it
difficult to see through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly. Do not add coolant further than the
MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 452).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark. Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between
-29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant WARNINGS
Do not add engine coolant when the
engine is hot. Failure to follow this
instruction could result in personal
injury. Never remove the coolant reservoir
cap when the engine is running or
hot.
Note:
Automotive fluids are not
interchangeable. Take care not to put
engine coolant in the windshield washer
fluid reservoir or windshield washer fluid in
the engine coolant reservoir.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. See
Capacities and
Specifications (page 297). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
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Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 297).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone: A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long
as necessary to bring your vehicle to rest
in a safe location and seek immediate
repairs. When in fail-safe mode, your
vehicle will have limited power, will not be
able to maintain high-speed operation, and
may completely shut down without
warning, potentially losing engine power,
power steering assist, and power brake
assist, which may increase the possibility
of a crash resulting in serious injury. Never remove the coolant reservoir
cap when the engine is running or
hot.
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AUTOMATIC TRANSMISSION
FLUID CHECK - 2.0L
ECOBOOST™
6F35 Transmission
The automatic transmission does not have
a transmission fluid dipstick.
The automatic transmission does not
consume fluid. If the transmission is not
working correctly, for example, the
transmission slips, shifts slowly or there
are signs of fluid leakage, have the system
checked by an authorized dealer.
Change the automatic transmission fluid
and filter at the correct service interval.
Do not use supplemental automatic
transmission fluid additives because they
are unnecessary and could lead to
transmission damage that may not be
covered by the vehicle Warranty.
AUTOMATIC TRANSMISSION
FLUID CHECK - 3.5L DURATEC/
3.5L ECOBOOST™
6F50/6F55 Transmission (If Equipped)
WARNING
The dipstick and surrounding
components are hot. Use gloves
when moving components and
checking the transmission fluid level.
Failure to follow this warning could result
in serious personal injury. Note:
Automatic transmission fluid
expands when warmed. To obtain an
accurate fluid check, drive your vehicle until
you warm it up, approximately 20 mi
(30 km). If you operate your vehicle for an
extended period at high speeds, in city traffic
during hot weather or pulling a trailer, switch
your vehicle off until it reaches normal
operating temperatures to allow the fluid
to cool before checking. Depending on
vehicle use, cooling times could take up to
30 minutes or longer.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission
does not consume fluid. However, you
should check the fluid level if the
transmission is not working properly. For
example, if the transmission slips or shifts
slowly or if you notice some sign of a fluid
leak.
1. Drive your vehicle
20 mi (30 km) or
until it reaches normal operating
temperature.
2. Park your vehicle on a level surface and
engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal, start the
engine and move the gearshift lever
through all of the gear ranges. Allow a
minimum of 10 seconds for each gear
to engage.
4. Put the gearshift lever in park (P) and leave the engine running.
Note: For vehicles with the EcoBoost
engine, move the air filter assembly aside
to access the transmission dipstick.
5. Remove the dipstick and wipe it clean with a dry, lint-free clean rag.
6. Install the dipstick making sure you fully seat it in the filler tube by turning
it to the locked position.
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CHANGING THE ENGINE AIR
FILTER
WARNING
Do not start the engine with the air
cleaner removed. This can cause
damage not covered by the vehicle
Warranty and can result in serious injury. When changing the air filter element, use
only the air filter element listed. See
Capacities and Specifications (page
297).
For vehicles with EcoBoost engines, when
servicing the air cleaner, it is important that
no foreign material enters the air induction
system. The engine and turbocharger are
susceptible to damage from even small
particles.
Change the air filter element at the correct
interval. See
Scheduled Maintenance
(page 452).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
To replace the air filter element do the
following:
1. Switch the ignition off. 2. Remove the clips that secure the air
filter housing cover.
3. Carefully lift the air filter housing cover.
4. Remove the air filter element from the
air filter housing.
5. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and that you have a
good seal.
6. Install a new air filter element.
7. Install the air filter housing cover. Be careful not to crimp the filter element
edges between the air filter housing
and cover. This could cause filter
damage and allow unfiltered air to
enter the engine if it is not properly
seated.
8. Engage the clips to secure the air filter housing cover to the air filter housing.
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Rotating your tires at the
recommended interval will help
your tires wear more evenly,
providing better tire performance
and longer tire life. Sometimes
irregular tire wear can be
corrected by rotating the tires. See
Scheduled Maintenance (page
452). USING SUMMER TIRES
Summer tires provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, we do not
recommend using summer tires when
temperatures drop to approximately 45°F
(7°C)
or below (depending on tire wear
and environmental conditions) or in snow
and ice conditions. Like any tire, summer
tire performance is affected by tire wear
and environmental conditions. If you must
drive in those conditions, we recommend
using Mud and Snow (M+S, M/S),
All-season or Snow tires. Always store your summer tires indoors at
temperatures above
19°F (-7°C). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
19°F (-7°C)
. If the tires have been
subjected to 19°F (-7°C) or less, warm
them in a heated space to at least 41°F
(5°C) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire
inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use.
USING SNOW CHAINS WARNING
Snow tires must be the same size,
load index and speed rating as those
originally provided by Ford. Use of
any tire or wheel not recommended by
Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of control,
vehicle rollover, personal injury and death.
Additionally, the use of non-recommended
tires and wheels can cause steering,
suspension, axle, transfer case or power
transfer unit failure. Follow the Ford
recommended tire inflation pressure found
on the Safety Compliance Certification
Label (on the door hinge pillar, door latch
post or the door edge that meets the door
latch post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and adversely
affect the way your vehicle handles. 286
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MOTORCRAFT PARTS - 2.0L ECOBOOST™
Part Number
Component
FA-1884
Air filter element
FL-910-S
Engine oil filter
FT-193
Transmission oil filter
BXT-59
Battery
BXT-65-650 *
SP-537
Spark plugs
FP68
Cabin air filter
WW-2501 (driver side)
Windshield wiper blade
WW-2043 (passenger side)
*This Motorcraft® part is designed for vehicles with Intelligent Access.
We recommend Motorcraft® replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at
the appropriate intervals. See Scheduled Maintenance (page 452).
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MOTORCRAFT PARTS - 3.5L DURATEC
Part Number
Component
FA-1884
Air filter element
FL-500-S
Engine oil filter
FT-172
Transmission oil filter
BXT-59
Battery
BXT-65-650*
SP-534
Spark plugs
FP-68
Cabin air filter
WW-2501 (driver side)
Windshield wiper blade
WW-2043 (passenger side)
*This Motorcraft® part is designed for vehicles with Intelligent Access.
We recommend Motorcraft® replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at
the appropriate intervals. See Scheduled Maintenance (page 452).
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